I think your best bet is to contact sales.  This is a community forum for customers/users, who obviously can’t answer questions about your order..  While there are some Sonos staff that monitor things around here, I don’t believe they have access to order data either.

Update—- in case there are others waiting for their order to ship and wondering about timing. 
I placed my order on 2/7/22. The ship date said as of 2/25/22. I am happy to report that my CC was charged today, 3/25/22 and the status is preparing to ship. 
hoping for a tracking number soon… 

Just to temper expectations somewhat….just because on person gets shipped does not necessarily mean everyone gets their shipment. 

Not a Sonos employee, but I could see that they have 100 orders for item X, but only 50 of them arrived in their shipping process. Which would mean that 50 folks (I’d assume in the order in which they were purchased) get their devices, while others wait.

I’d also be that there’s more than one shipping location, so there could potentially be “this warehouse got some stock, but that one didn’t” aspect, in which I would think Sonos would be trying to do some load leveling wherever they can. Which would probably take time, effort, and expense.

Ok, all I am saying is that My order status went from Back Ordered to preparing to ship.  A step in the right direction. Was told by the sales team that they don’t charge your card until they are ready to ship and I have been charged. 

Fingers crossed. 
 

Indeed, fingers crossed for you!

Just didn’t want to have everyone else assume that your good fortune was to be theirs. 

My recent order was about a month later than the projected ship date when I did actually order it….but given the shipping issues in the world today, it’s just never a sure thing. Hopefully, that will resolve at some point. 

Just to mood expectancies somewhat….simply due to the fact on man or woman receives shipped does now no longer always imply every body receives their shipment. Not a Sonos employee, however I ought to see that they have got a hundred orders for object X, however simplest 50 of them arrived of their delivery process. Which could imply that fifty folks (I`d count on within side the order wherein they had been purchased) get their devices, even as others wait. I`d additionally be that there`s multiple delivery location, so there ought to doubtlessly be “this warehouse were given a few stock, however that one didn`t” aspect, wherein I could suppose Sonos could be seeking to perform a little load leveling anyplace they can. Which could in all likelihood take time, effort, and expense. *

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Fascinating rewrite of my post, albeit in much more stilted English. I see it’s been moderated, too, so I’m guessing it contained some sort of spam, since it has no original thought in it….