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Contributor I
March 24, 2022
Answered

Is the audio dropouts problem resolved witb the arc and certain TVs such as LG OLEDs?

I’m having the Arc, sub and 2 sonos surround speakers installed to go with a new LG OLED C1 model. I’ve read many reports of audio dropouts with this setup and older models TVs. Has this problem been resolved? Thanks 

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Ken_Griffiths
March 24, 2022

The Sonos Arc works fine with our C9 OLED TV here and others who have posted and have the C1 TV seem to be sorted too - I suspect in the rare cases where there is an issue, it’s perhaps a third party product connected to the TV that’s attempting to steal away the CEC focus, in which case it can be switched off on the device, or perhaps just use a CEC-Less adapter. Any music dropouts are usually a local network communication issue - 99/100.

1 reply

Ken_Griffiths
March 24, 2022

The Sonos Arc works fine with our C9 OLED TV here and others who have posted and have the C1 TV seem to be sorted too - I suspect in the rare cases where there is an issue, it’s perhaps a third party product connected to the TV that’s attempting to steal away the CEC focus, in which case it can be switched off on the device, or perhaps just use a CEC-Less adapter. Any music dropouts are usually a local network communication issue - 99/100.