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Hi everyone,So I just ordered a Sonos surround system (ARC + Sub gen 3, pair of One SLs).I have a 2017/18 Sony TV that I still love (75” Sony Z9D). Given its age it unsurprisingly only has ARC ( not eARC).  So this question is mainly directed to people who have Sony TVs of this era or even other brands for that matter.The TV is rated to output Dolby Digital Plus which can in theory mean compressed Atmos. Almost all of Atmos that comes from streaming apps is via this compressed codec anyway. Lossless (or Dolby True HD Atmos) is mostly found on Blu Ray discs (which I don’t bother with). I usually use Apple TV as my streaming box (TV’s internal OS is clunky). However, Apple TV uses MAT encoding and PCM where the end result is the TV cannot take that and send it to the Sonos ARC as Atmos. Internal apps should work.  Has anyone tried using something like an Nvidia shield or even a Google chrome cast Tv and get Atmos to the Sonos ARC via a Tv similar to mine?  

Just bought a new LG UQ90 TV to use with my Sonos Arc.Arc and LG have latest software versions and are connected by HDMI cable to EARC port. Setup was very smooth - LG even detected it was pulled to a Sonos - and the LG remote controls volume on Sonos.BUTThen I paired the LG TV with Sony Bluetooth headphones to watch TV when wide is in bed. Pairing was simple and worked BUT when I select the Bluetooth audio output on the TV it goes to the headphones for about 3 seconds ….then immediately switches back to the HDMI (sonos)! Very frustrating.If I turn the SONOS Arc off, then this doesn’t happen and the audio output sticks to Bluetooth. It seems as though the Sonos Arc being ‘live’ on the HDMI port is ‘stealing’ the audio, regardless of which output the user chooses.If I try to turn off the SIMPLINK off (HDMI-CEC)……it turns itself back on a few seconds later if the sonos is powered on. Again if I turn the sonos Arc off, then SIMPLINK will stay off on the TV. So seems that the Arc is sendin

Hi,I am trying to add a music library from a USB hard drive connected to my Router but have had no success. I would like to play music from my library without leaving my PC on all of the time.I have a TP Link AX55 Router. My PC is running Windows 10 Pro. My Sonos system is running the S2 app. I have mapped the hard drive as a network drive and it shows in Windows Explorer as G (\\TPShared) (G:). I am able to browse the drive and copy files in and out through Windows Explorer.I have searched through previous posts but still don’t know if it can be done or not. Am I correct in assuming that because I am using the S2 app, it uses SMB v2 which Sonos doesn’t support yet?Any help would be greatly appreciated.Thanks

Hi! I’m trying to figure out if this setup would work or not & make a purchase accordingly. My primary goal is to have the SONOS surround experience for TV/Movie viewing as well as retaining my in ceiling speakers for music listening (or) adding the depth dimension for TV Viewing I have 4 in ceiling speakers in 2 rooms & a Sonos Amp. I plan on purchasing the ARC, 2X One SLs & a SUB. Wanting to make sure this would work: Connect 4 Ceiling Speakers to the amp (2 in parallel)- they are passive thus driving through amp Connect the 2X One SLs, SUB & ARC (Sound Bar) to the AMP (Wirelessly, I’m assuming)   That way the ceiling speakers give me the depth/height, sound-bar does the job of front center/L/R and the 2X One SLs act as the surround.    This setup also doubles up when I want to listen to music in either rooms through the app  Trying to make sure this runs before I drop $2K on all this.  

Hi allI have received my mini sub today and added it  to a pair of one SL’s in my kitchen.They are at opposite ends of the room to each other approximately 19ft apart.when sitting at my dining table close to the sub all is well but when sitting away from the sub at my kitchen island bass is dramatically reduced.Would this suggest the mini sub may be too small for a 19ft x 14ft room or maybe down to positioning.Any help would be appreciated.Thanks Jason.   

Have just added a Beam Gen 2 to my LGC9 but when watching Atmos content on Netlix the Sonos App shows I’m only getting Dolby Digital 5.1. EArc turned and Atmos turned on, on the TV. Any guidance anyone can provide? Thanks in advance. 

I currently can't use Apple Music with Sonos. The Sonos app says I am unable to browse my library and need to reauthorise the service.Reauthorising the service leads to a loop where I have to keep reauthorising the service and can never see my library.I've uninstalled both apps and reinstalled but it doesn't fix the problem.I'm on an Android phoneAny help please?

Hey everyone! I have owned several different Sonos products over the years, but have a couple of questions related to the Sonos in ceiling speakers and an appropriate setup in a detached garage. I have built a 36’ wide x 25’ deep detached garage and I’d like to add in ceiling speakers. I’m going to have my 65” tv in the far left bay and want full audio throughout the garage for watching movies/sports and listening to music. I purchased a Sonos Amp and 6 Sonos inceiling speakers, but is that overkill? If not, should I evenly space them in the ceiling area or is there a setup that is best recommended to cover that space considering the TV will be located on one end of the garage?

I have been using Sonos for many years.  I have a Play 1 in my office and every time I adjust the volume to level 1, 2, 3 or 4 it either auto adjusts up to level 5 or down to and mutes.  Level 5 is too loud for back ground music at work.  Why does it not stay at level 2?  I am playing spotify, if that matters.

I have Amps controlling my speakers in my yard. 3 of them to be exact. Fire pit, BBQ, and Porch. When I’m sitting around the fire or a little further out my Wi-Fi signal weakens and I have trouble controlling Sonos from my phone. The amps are close enough to Router and speakers are hardwired so that’s not the issue. It’s simply volume, music, zone, etc.  I cannot change them because my phone struggles on the Wi-Fi. Any thoughts, ideas, apps that connect directly to Sonos? 

Hi everyone, I am looking to connect an old G&C sound deck music centre to my Sonos system. Currently I don’t have any speakers for it. I am wondering what the best/easiest way is to do it? Can I just connect a Sonos Five to the headphone jack at the front or will I need a 2 pin din to RCA adaptor to connect to a Sonos port and then speakers that way?  

Hello all, I only manage to get PCM Stereo with my setup when I’m playing.My TV settings are like this : ​​​​Digital Audio Out : PassThrough eARC enable My PS5 settings : Output Device - HDMI Device (Soundbar) HDMI Device Type - Soundbar Audio Format (Priority) - Linear PCMAll my devices are supposed to support PCM multichannel… Am I missing something ? Thanks for the help !

Here is the thing: Im planning on buying a Sonos ARC soundbar for my TV room, I will add the subwofer also, and also the ceilling speakers with an AMP, and as I have been reading, I will connect my ARC soundbar to my tv thru hdmi arc or earc, and the ARC will pair with the AMP which will have the ceilling speakers connected, right? By now everything is good, butttt I will also like to add a pair of sonos outdoor speakers, so I can hear an sports game indoors, but also outdoors, or sometimes music indoors and the game outdoors, or vice versa.. my question is: is this possible? Will the ARC soundbar be able to connect to both AMPs? Will all of these sound scenarios possible? Thanks     

Sonos stopped supporting my expensive Play5 speakers only a few years after I paid for them.  Will they stop supporting these new products too? They are expensive and it sucks when they become soundless Paper Weights.  

Hi,I’m new to Sonos and I bought a used Sonos Play:5(gen1) hoping to connect it to my Apple TV-4k using AirPlay. Both the Sonos Play:5(gen1) and Apple TV-4k are connected to the same wifi network, but I am unable to discover the Apple TV-4k as an ‘Airplay Compatible product’ using the Sonos S1 app on my iPhone. My Apple TV doesn't present the Sonos Play:5 as one of the audio output devices either. Is there any way to pair Sonos Play:5(gen1) and Apple TV-4k? If not, what Sonos device would you recommend for streaming sound from Apple TV-4k as well as iPhones. Thanks  a lot.

I have a generic turntable with rca’s and I want to play my vinyl through my Sonos system. The turntable is a stand alone component not connected to anything due to my whole house being Sonos. Correct me if I’m wrong, all I need is the Sonos Port to play it through my system, right!? Thanks in advanced!! 

Hi! How do I set up the sonos arc in cieling speakers to make a surround sound in my living room? I plan on having 2 in the living room and was thinking about installing them behind the sofa? Any help would be appreciated.

Hi don't know if anyone else has came across this recently but whenever I ask alexa to play something it will play it but the first 10-12 seconds will play really quietly as if alexa hasn't stopped listening if you know what I mean... only started doing it in the last week any ideas peeps

Hi there, I want to purchase Five and the 2 Room Set with Arc. However, I’m unsure of what are the minimum TV specs required for them to work smoothly? Could anyone help me please? That will determine if I can purchase them now or wait until I buy a new TV :)Thanks!

I have two issues/questions regarding voice control I am hoping to solve.The first is when I ask Sonos to turn my tv on (Arc connected to Vizio m55-c2 tv via arc) it turns on the TV but the input is switched to the hdmi that the Arc is connected to, showing a weird black and white screen saver. Is there a way to make the TV come on with voice and stay on the last hmdi input it was set to? Second, using my firestick TV remote voice control to do anything causes the TV to switch to the hdmi input the ARC is connected to with the same black and white screen saver? What is going on here? Thanks.

I currently have 2 Play3 speakers a Sonos soundbar and a Sub (Gen 2) all connected to a Bridge.  I want to upgrade to the Arc and 2x One SL Speakers no bridge.  2 Questions.  Can I continue to use the Sub Gen2 and do I need a new wall mount?

Over the past two months the sound has stopped working on our ARC SL home theater. After checking out my LG display and Apple TV 4k each time the solution happened to be Sonos updates. Sometimes its firmware, sometimes its a controller issue. In each case we found that doing the update brought the sound back. We have three iPhones and an iMac with controller software, though we never use them. Every time the sound quits, I now have to walk around the house checking devices to see which one needs the update. With out previous Playbar HT as well as the ARC SL HT, I recall being able to go several full versions of controller software before anything would go wrong with our systems and now we can’t skip even a minor point release release. Once the system was set up and working perfectly, there’s no need to update the software at all.  So why the forced update gimmick? 

I recently had my first stereo system refurbished, Marantz 2230 tuner/amp with a Philips 212 turntable.  I have wired speakers for the system which I will want to use on occasion.  My question is, what Sonos product would I use to bring the old system into the our Sonos system?  I have the following, Sonos Arc, Sub gen3, 2 One SLs as surround speakers and 1 Move.  I want to use the Marantz amp to drive the wired speakers and connect to the Sonos system, at the same time or separately. The Marantz has aux out.  My question is does the aux out require an Amp or can I connect to a Port?

TuneIn is no longer available on Sonos.  Only Sonos Radio and Spotify.  No longer can I use my Sonos to listen to my favorite local and regional radio stations.  It’s a good thing I still have my Bose Radio.  And my Sonos will end up on the closet shelf, unused.  Maybe I can sell it on ebay.

I have been using Sirius on my Sonos for almost 2 years. I recently moved and went back in to connect and I get the message “Account not found” when I try to login to the app on Sonos. I can login with internet and both vehicles are fine.