Answered

Has anyone noticed that the SiriusXM “service” added to the Sonos app doesn’t have all of the channels that Sirius offers in it’s own app? Specifically I don’t see any of the several DEEP CUTS channels that Sirius offers. 

Hey Sonos community,I'm wondering if I can pair a SUB mini with an existing home theater system. I know we can add a second sub but can that sub be the Mini ? Existing system is:1x ARC2x Sonos one1X Sonos Sub Thanks

Is it possible to enter your own URL? It would be nice if you can play a radio station that is not in the list!

Ever since updating the app on ios (iphone 12), whe i touch/tap the volume and it makes a significant jump down in volume without me sliding it.  For instance, I am listening at a volume of 20 and want to adjust it upwards a bit,. I tap on the volume and it immediately jumps down to a volume of 14.  What gives here?  This is not a one time thing , it is now happening constantly , on all my sonos speakers. starting to get pretty annoying

I am having issue connecting my Sonos One to my new router wifi. Anyone can share how to fix the issue?

Now that my Fives arrived and successfully paired and grouped with my Sub & PlayBase (TV Room) I put my Ones in the garage repaired and sounding good. Now my Play 1’s are looking for a new room. Can I keep them paired and put them in the same room as my other 2 Play1’s (paired)? So I would have a total of 4 Play1’s (2 paired) in the room. And how would it sound? 

I have an older somos amp I want to use as surrounds. Can I use the sonos arc with the s1 app? 

Can I use sonos roam as smart home speaker like echo or Google nest?And does it support zigbee or z wave protocols to connect smart home gudgets or only wifi? 

- Which sonos smaller speaker can I pair with it to move around the house?? I don't want an additional Five 

While you can launch lossless music via the Sonos app (ie Amazon Music Unlimited), I’ve yet to see a Voice Assistant be able to do this yet (ie Alexa plays lower quality non-lossless music from Amazon Music Unlimited). I even thought Sonos Voice would solve this issue but it doesn’t. Has this been resolved yet in the last couple of months or so (on any combination of Voice Assistant and Music Service)?

Hi! I have arc and SL speakers for surround. now i bought sonos amp for use subwoofer via cabel. i connected they and it works if you gonna listen music form spotify with phone or laptop. but when im watching tv then remote will  controll only sonos arc and sl voices but dont controll subwoofer level via amp. have anybody same issue and ho to fix it? thank youKenno

Hi,  I use Synology Drive to mirror my MacBook music folder on my NAS - this folder includes both /iTunes Media/Music where all my music is stored and Previous iTunes Libraries/Custom Music Library.musiclibrary (where I think playlists, ratings etc are stored).I can access the music fine through the Sonos app, but the playlists don’t show up. Does anyone have suggestions on how to get them to show up?

I have a Playbar, sub, and two Play 1s. They are missing from my system. The Playbar is connected to my Roku TV. The Playbar and Sub play through the TV and when I press the play button on either one of the Play 1s they play as synced with the Playbar and sub. I have tried the recommended process for missing products and have not been successful. Any help would be greatly appreciated.

Salve, ho un oled Lg serie C con porta Hdmi Earc,collegato alla soundbar Beam 2 piu 2 sonos one sl se guardo ad esempio netflix compare il logo dolby Vision e dolby Atmos ma nell’app sonos S2 mi dice che sta trasmettendo in Dolby Multi chanel 5.1 perche???grazie

Why is there no difference with speech enhancement on or off on Arc. Very dissapoing. I had a Bose 900 and it worked perfectly.

So I am listening to spotify with the tv on or off and I cannot control the volume with IR remote.This can’t be how its designed???I mean my guests do not have the app installed. and the buttons are not obvious way to control a sound bars sound.  

I have recently changed our home Wifi to TP Link Omada as our existing Wifi didnt reach around the home, I am planning on adding some managed switches too which I think will help with our sonos setup in the long run. I currently have a number of devices hard wired (wifi off), a boost and some on wifi (should be sonosnet) We have had performance issues on and off over the years and hard wiring some of the sonos appears to have fixed it, the office and nursery speakers are hard wired as they are the furthest from the Boost. Would an additional boost help? Since changed to Omada APs, our devices connected by WiFi arent able to play anything, the wired devices are still functioning, these are currently connected to dumb switches. Our network matrix is as below:  Any advice, suggestions are appreciated. I plan to move the location of the boost again as a first port of call. Does anyone use TP Link Omada and know the best settings to use?

I have a theatre room with a 7.1 set up. I usually have played the pausing game between the 2 directv receivers to get them close when hosting football games. I have a beam and ones in the other room that I use to broadcast the sound everywhere else in the house. Even by getting them synced close there can be an echo effect. I am wondering if I hook a port up to the av reciever will I be able to group it with the others and be able to have that audio play in the theatre room with everything else? Probably also boils down to if my av reciever will be able to play the audio of the port in, while keeping the picture playing from directv source. 

5.1 System Comprising off Beam Gen 1, Sub Gen 2 and 2 x Play 1 Very Recently when playing music or listening to radio my 5.1 system is dropping out intermittently. (never happened before).When source is TV, No drop outs.All units are running on OS S2, Release 14.18, Only using Wi Fi.If i turn off the sub and surrounds and only have the Beam Active i have no drop outs.When playing music or listening to radio on other speakers such as Sonos One (gen 1) either as single unit or stereo pairs i have no drop outs.Is there any recent issues with Surround Sound Systems related to Firmware Updates been reported ?

I recently bought 6 Sonos One SL speakers. I have the v2 app on an ipad. Overall, I’m extremely happy with the sound quality. However, I have an issue with group volume control. If I significantly increase volume for the living room speakers using the slider, after a minute or two if I look at the volume sliders I find that the living room volume will have lowered back to where the other speakers were. Why don’t they keep their setting? Any ideas?

Every time I open Sonos 1 app it won't connect. I have a Play 1, a Play 5 and a TV Playbar with 2 Play 1’s linked for surround sound. If I restart the device I've opened the app on (IPhone or IPad) then it will connect. If I go back to the app later it won't find anything, even though music is playing, and I have to restart the device again. Really frustrating. Any advice?

I have quite a few Sonos speakers now and I cannot seem to fix the delay issue.  I have very good internet speeds here but I went ahead and bought a boost hoping it would help.  It did not.  Anytime I play it takes forever for mall the speakers to start playing.  If I let it play it is fine, however, when I skip a song it has to connect over again.  I have spent way too many hours and had too much stress over something I have payed so much for.  Can anyone help me out?1x Move1x Five1x Play: 51x Sub1x Mini sub2x One2x Symphonisk bookshelf3x Symphonisk picture frame2x Symphonisk lamp1x Roam1x Boost Diagnostic code:1520184070

Hi guys, I have recently purchased a Sony A95K O-LED tv and have been looking at sound bars. The best value for money it seems is the Sony HTZF9 which minimal problems it seems. Now I have been looking to get the Sonos Arc, has anyone had any experience in pairing the Arc with the Sony tv? Is it worthwhile? Any problems? Can I still utilise the 5:1 surround via the bar and the tv, and is it compatible? Thanks guys.

Diagnostic 1602233776All of my Spotify artwork accessed from Sonos Playlists are distorted, or pixelated. When I browse and search for the same album that same album artwork looks fine, then that album artwork on my Sonos Playlists fixes itself. It’s almost like the Spotify Album artwork cached itself using much smaller images. Then when I access those albums manually it corrects itself. I have thousands of Spotify songs on Sonos Playlists so searching for every one is not reasonable. I have rebooted all my Sonos speakers, reauthorized my Spotify account and even removed the Spotify account then re-added it, but nothing has worked. Please help. Any ideas?

Album artwork pixelates on Sonos App when I enable Shuffle on a Spotify playlist. This does not happen on a Apple Music playlist.Very odd. There are over 1400 songs on the playlist. Tested on 100 song Spotify playlist on Shuffle. Same pixelated problem happens. Help please…