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After moving to a new home and trying to re-establish my Sonos system - my Sonos Sub (2nd gen i believe Series ID A100) will no longer pair to my Sonos Playbar via Wifi.   The Playbar is optically connected to my TV (workign well) and also connected Wifi (i can stream other sources to the Playbar without issue)I have factory reset the sub a number of times and the unit establishes itself to my wifi network and receives an IP address each time in the same network as rest of my wireless devices.   just for giggles - i tried to connect the sub (after initial setup) to a working Play 1 and that worked - its only when i try to connect the sub to my Playbar where things break (despite this same setup working in my previous home).  i also notice that after trying to pair it to the sub - the “about my system” shows the sub still having an IP address on my network but in the “not connected” state.   any thoughts or pointers welcomed!

Hi. When a guest was visiting our home, they logged me out of my sonos account on my sonos system, so they could log into their account and play their music. They didn’t log out and now I can’t get into my “account” on the system. How do I log them out and get back to my account?

Where can i purchase a replacement bottom cover for as Sonos One SL

I have iPhone S2 app move speaker that I want to use on the porch. it plays but goes offline in my app so I can’t control it. if I turn off and on again it will show up in the app but goes offline after a little while but plays so WiFi connection is there. anyone know what to do?

Hinew to Sonos family and noticed that there are no Bollywood/Punjabi radio channels in the world category.As there is a large community listed to this genre. Could you please introduce the radio channels  thanks

Hi,I struggle to set up a stereo pair of two Sonos Roams. The issues is that both Roams connect individually, but fail to be displayed in the app at the same time. If both speakers are on, the app shows the speaker that was turned on first. If I turn off one speaker, the app finds the other one. Sometimes if connect one speaker via Bluetooth, I manage to see them both in the system settings. However, this doesn’t allow me to create a stereo pair.Has someone an idea what I’m doing wrong? Thank you for the support!Niklas

Hello!I have 10 Sonos speakers spread across my less than 1000 SQ ft one level house. I have a beam gen 2, sub, five, and two Symfonisk picture frames in the living room all grouped together. I have 2 one sls in the kitchen with another picture frame. And a picture frame and a one SL in the bathroom. I have plaster walls with metal mesh. I am using sonosnet and audio drops on some of the speakers farthest from my beam gen 2 (my wife's speaker for sonosnet). I also have a sub gen 3 and a five hardwired with Ethernet but have WiFi disabled to avoid any loops. My house 2.4ghz wifi is on channel 1 and my sonosnet is on channel 11.  My audio drops on random speakers mainly when I force an action (like click next, or when I click pause not all the speakers will stop immediately) some times for 20+ seconds. Sometimes audio drops mid song without me touching anything on the farthest speakers and then comes back on. I am playing Spotify at 320kbps. I ran a network matrix but everything is green

I just bought the Sonos Port to connect with my turntable, so I can play on Sonos Move. After much trouble I finally got it to work yesterday. I tried to do exactly the same thing as I did yesterday - pick Sonos Move in rooms and then select line-in as music source - but it’s not working. No sound. I doesn’t even work when I plug my computer into Port - no sound. In the app I can see that an external source is connected and that it’s playing. I’ve checked all sound levels, but no sound. Except for one time yesterday (so I know that it’s possible!). Somebody able to help? I guess my problem could be some kind of small stupid thing within the app… 

I have the Sonos app installed on a Windows 11 PC.  I have a group of three rooms that are almost always grouped together.  On the Windows app I can control the group’s volume as a whole, but the individual room volume sliders don’t work, and the icon to mute/unmute is darkened out and can’t be clicked. For reference I can control individual room volumes on my phone app.

I use my Beam to listen to TV, Spotify, and radio.If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.Is there a way to make the app stay on TV?Thanks 

I have a project debut carbon turntable connected to a Bellari VP130 phono stage. This little setup has been able to give me headphone access (the Bellari serves also as a headphone amp, which is why I bought it) and a line signal that I used to feed to my Sonos Play:5 line-in jack. This worked well for years.  Now o decided to buy a new headphone amp/preamp/speaker amp by a company called LTA (LTA Microzotl 2, or “MZ2” for short). The MZ2 is mainly a headphone amplifier, and it’s GORGEOUS. It has significantly improved my listening experience using headphones. However, I can’t seem to find a way to output to my Sonos.  The MZ2 has an RCA output meant for a power amp, and banana plugs meant to drive high sensitivity speakers (1W power only). If I hook my Sonos to the RCAs I get a very low volume and somewhat distorted sound if I try cranking up either the phono stage or the preamp volume. Awful. I have not tried connecting the banana plugs to the Sonos because I’m guessing that output

Hi all, Are there any Sonos speakers which can be pair with Sonos Beam gen2 and act as classic rear speakers (playing the same what comes from Beam), not in surround mode? I’ve had Beam gen 2 connected to my Sony TV via HDMI which plays great.However I wanted to extend my configuration and put two additional speakers close to back of my couch to hear it better and not need to play loudly at the evenings - so I bought 2x Sonos One.Then my disappointed of this system has started…It looks like I cannot pair it with my Beam as classic additional speakers which would play the same what comes from Beam (even in mono).When I configure them as surround, most of youtube or Netflix/HBO/Prime/Disney movies not use them or just play additional channel without “main voices” which comes from Beam (which is expected and by design but not what I wanted) When I configure them as stereo or just as group of speakers, then I cannot control volume of the whole group via TV remote controller or there is syn

Hellohappy new year to everyoneI have such a problem. I am the owner of the Samsung S95B TV for several days. I also have a Sonos Beam gen 2. I wanted to connect via hdmi earc but I failed. At the very beginning the TV screamed that sonos beam is not connected to the hdmi earc plug but it was. in the meantime, the sonos application informed about the system update. currently there is version 14.20.1 and after updating Sonos Beam does not see that it is connected to the hdmi earc plug. where is the problem. help

when i choose a station to play from an artist  it will play 2 or 3 songs in that genre and then start playing rock or unrelated artists or style.  example I set Ella Fitgerald station and after 3 songs lynrd skynrd startedc playing

I have noticed after the last update mid November when I am playing a movie on Plex which got l audio AAC5.1 or TrueHD7.1 it is shown in the Sonos app as dolby digital plus 2.0.I have tried some old movies which I definitely watched before and in the app was Dolby Atmos TrueHD.Have anyone noticed this issues before?

I have two speakers upstairs in Dining Room.  Rarely used.  I’d like to remove that whole Zone (Dining Room) and just add the two to the TV Room setup.  I have a Soundbar and Woofer hooked up.  But I’d like to augment with these two speakers about 10 feet back.  Not looking for anything fancy like Surround Sound or a fancy Home Theatre.  I simply believe they will be put to better use there and maybe enhance the sound when more than 1 or two people are downstairs in mancave…...

Hello!I wanted to add a Sonos network to my parents’ existing receiver/speakers/CD player/tape deck/turntable setup. Looking at it, I thought I needed a Sonos Port, and got them a Five to add as well.I’ve been working on it and can’t get sound to go through both the Five and the existing speakers at the same time. I don’t see a way to connect from the receiver to the Port (photos below), but when I run the CD player into the port, the Five works. When I then go from the Port out to the receiver in, no sound comes from the existing speakers while the Five still works. When I take the Port out of the equation, and plug it directly into the receiver (as it normally is), the existing speakers work just fine. Any suggestions?  Thanks! 

I’m really enjoying the SONOS Arc but last night encountered a frustrating problem that I could not resolve. On hearing a song I liked during the closing credits of a TV show I’d been watching, I found the song on Spotify and played it on the Arc, the TV was still ON but without the audio. Once the song from Spotify had finished I wanted to resume watching the TV but could not get TV audio back on the Arc. I tried adjusting the TV volume level, checked that Auto Play was switched on in the Arc settings, turned the TV off and then on again but nothing worked. I have the Arc connected to an LG OLED65C7V TV via the HDMI (ARC) output. I’m sure there must be a simple away of switching between TV and Music On the Arc but, whatever it is, I either couldn’t find it or it’s not working for me ! Any helpful advice would be much appreciated, thank you.

I have a 2020 I phone SE, when using my arc and subwoofer…..the Sonos app will quickly disconnect from WI-FI AND Then quickly reconnect the music doesn’t stop when it disconnects….I’m just not able to pause or change volume, also when I go to settings and look at system the Arc and sub sometimes are said to not connected so I can’t adjust my volume settings….I have reinstalled app reconnected Wi-Fi and it solves the problem for few minutes….thinking about getting new phone but don’t want to have same problem if it is in fact the app. Any info let me know 

I have a 75” Samsung smart tv with a E-Arc port after Install the audio keep cutting out every 20 seconds checked the tv setting and audio set on auto and keeps switching back and forth tv audio out to external speakers out. I also have a blueray hooked up to hdmi port1

Hello,I have a Pro-Ject T1 Phono SB that I bought a year ago but haven’t used in several months. Now when I turn it on, the turntable does not spin. It seems to me like I am missing a piece that would insert into the silver wheel that then turns the clear plastic turntable. The silver wheel is spinning but is not in contact with the clear turntable so the turntable does not spin. It seems like I am missing a piece but I’m not sure and can’t seem to find a manual or anything online. Is anyone able to offer any insight? Thanks so much 

I have a Sonos system including a sound bar and 2 speakers. I want to connect my turn table to my system. I bought the the Sonos Port to connect my turn table to my system. When I installed my Sonos Port it created a new system for it? I cannot uninstall my Sonos Port to try to reconnect it to my first system. I’m stuck. Help!

Hi, I have a sonos arc and one symfonisk frame and am trying to add the symfonisk as a speaker to the sonos arc. I have both added in the app.  But when searching for surround speakers in the app for sonos arc, symfonisk does not show up. My question is if this is possible, and can I connect one frame to the soundbar arc or is it important to have two frames? Alternatively is it possible to have a frame and another device from the sonos group connected? Thank you with regards, Ondrej

I have 2 Sonos ones in a stereo pair. Only one can be set to run google assistant.I think it would be nice to have the option to have google assistant answer on both / all speakers. Currently the response will only come from the one that is set to run google assistant, and I dont see any way to change that.This would be nice for example when asking google to play pink noise or anything similar, where sound appears to be coming from google as opposed to having sonos play from a music service.Even better would be if all speakers could listen for the wake word, and then start the command from whichever hears better

I am struggling with configuring my VPN (Norton 360) to work with online streams. I have set a split tunnel for the Sonos.exe desktop app in the VPN and that enables my NAS content without problem. However all online services seem to be inaccessible, Pandora, Amazon music, TuneIn Radio, Sonos Radio etc are not accessible with the VPN. I can toggle the services off and on with the VPN (some latency with VPN off as the Sonos desktop app seems to keep some memory on last accessed content)Note also that the streams are accessible with active VPN through a web browser without problemThanks for any advice on how to configure Sonos desktop or VPN