Original topic has been closed ^
So this is what I’ve found...
After a few months the issue is still happening. Not as often, but still once in a while.
Re. the VPN. Weirdly, although Sonos is already bypassed, the issue actually seems worse when it’s completely disabled (‘VPN’ is Blokada by the way - I only just use it for a bit of light ad-blocking).
So I don't think that's the problem.
One thing I have noticed is that sometimes when I open the app and go to favourites, the "All your favourites in one place" screen will show up for a split second, and then the favourites will be displayed as normal.
This may be because favourites are system-wide and not device specific. So it is as if Sonos hasn't had chance to load them in yet from wherever they are stored. And every now and again it takes a few minutes for the system to get it’s act together. (But generally they load instantly).
Slightly different issue, although it may be related. I have terrible trouble with the phone disconnecting from the Sonos network. I have to open the app almost every time I go back to my phone.
For example, I always use the widget on my homescreen to adjust the volume. I can use the widget, put my phone down next to the speaker and then come back in 10 minutes and the phone will have disconnected from Sonos. (both the icon from the notification goes, and widget says ”not connected to sonos. tap for more info”).
I got so infuriated with this that I have the Sonos app locked open on my phone, but even so, it will almost always have disconnected by the time I unlock my phone again.
Best answer by Corry P
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