My original Roam died and has been replaced under warranty. Since the problems seemed to be power related, I’m thinking of only using this one on USB-C and keeping the wireless charger in a drawer. Is this paranoid? The original would regularly drain faster than it’d charge on the wireless pad but the new one seems to be behaving and I was wondering what experiences everyone else had. I may even try out the voice assistant again on USB-C with this guy, it killed the battery faster than anything else on the first one.
Answered
Is it good to use the wireless charger with Roam?
Best answer by Corry P
Hi
Thanks for your post!
I think the previous Roam was simply a defective unit - using either charging method should not be an issue.
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Are you referring to the wireless charger that Sonos sells with the Roam, or a different Qi charger? I haven’t had any issues with the Sonos charger, but to be fair, I haven’t put that Roam through heavy use. I also have some Roams that are ‘permanently’ connected via USB-C and never had any power issues with those.
Yeah the first one I had came with the Sonos wireless charger and Sonos power supply. The replacement came with a USB C cord I’m using with the Sonos power supply. The old one did weird stuff with being drained and needing a wired connection to top up, or turning itself on randomly, etc which I haven’t seen yet avoiding the wireless. But the first one could have just been a lemon rather than the wired vs wireless being the issue.
+19Hi
Thanks for your post!
I think the previous Roam was simply a defective unit - using either charging method should not be an issue.
I have a Roam that is completely dead, and worthy of only being a doorstop. I had left it on the wireless charger for a few weeks after it last worked fine. It was just over a year old and out of warranty. Sonos has said they’ll give me a coupon for a percentage off a new one, but I expect such products to work for much more than a year, so I likely will not spend the money.
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