My original Roam died and has been replaced under warranty. Since the problems seemed to be power related, I’m thinking of only using this one on USB-C and keeping the wireless charger in a drawer. Is this paranoid? The original would regularly drain faster than it’d charge on the wireless pad but the new one seems to be behaving and I was wondering what experiences everyone else had. I may even try out the voice assistant again on USB-C with this guy, it killed the battery faster than anything else on the first one.
Best answer by Corry PView original
Are you referring to the wireless charger that Sonos sells with the Roam, or a different Qi charger? I haven’t had any issues with the Sonos charger, but to be fair, I haven’t put that Roam through heavy use. I also have some Roams that are ‘permanently’ connected via USB-C and never had any power issues with those.
Yeah the first one I had came with the Sonos wireless charger and Sonos power supply. The replacement came with a USB C cord I’m using with the Sonos power supply. The old one did weird stuff with being drained and needing a wired connection to top up, or turning itself on randomly, etc which I haven’t seen yet avoiding the wireless. But the first one could have just been a lemon rather than the wired vs wireless being the issue.
Thanks for your post!
I think the previous Roam was simply a defective unit - using either charging method should not be an issue.
I have a Roam that is completely dead, and worthy of only being a doorstop. I had left it on the wireless charger for a few weeks after it last worked fine. It was just over a year old and out of warranty. Sonos has said they’ll give me a coupon for a percentage off a new one, but I expect such products to work for much more than a year, so I likely will not spend the money.