Answered

Hello, I would like to connect my sonos beam with my XIAOMI MI SMART PROJECTOR 2.The HMDI input doesn’t work, how can I connect both one to each other please?Thanks in advance. 

I currently have 2 outdoor speaker (6 ohm) connected to my Amp. I am looking to add one more speaker— for a total of 3 speakers— to the setup. My questions are this:  is this possible? If so what ohm would the 3rd speaker need to be and what type of wiring should I do? Thanks!!

Hi, I am interested in the Sonos ARC + 2 One to replace my JBL BAR 9.1 but in my set-up, the 2 One surrounds will not be at equal distance from the listening point so I need an adjustment of their right/left balance otherwise I will end up with an imbalance at the back. Can you confirm me if this left/right adjustment of the surrounds is possible on this bar ?

Hi, I’ve just bought a new pair of SLs and they are really good. The only problem that is bugging me is that the left speaker stops a little bit earlier than the right speaker when I hit pause on Spotify. Is it a common thing?P/s: They do start playing music at the exact same time though.

Hi,owning a sonos beam since 2 weeks, great experience.btw I experience pops and crackle when my tv send dd+ content, not on PCM.i have Apple TV 4K 2022, Philips 43pus7303/12, and sonos beamactually all work in HDMI with ARC, I tried in optical but same thing, and tried also to turn off and unplug my tv, unplug all HDMI, make a raining dance….. without results.i can only change my setting to PCM stereo to have a clear sound, btw I didn’t purchased a sonos beam for stereo content…..thanks a lot for your help !

hi,after update apple home to a new architecture (in ios16.2 or tvos) airplay on my beam stopped working, i tried to restart beam, iphone, apple tv and nothing, i tried it on my iphone, wifes iphone, imac and it is not working,do you know how to fix it pls?thankstomas

I use BBC sounds daily on our S1 system through the service and when listed it works very well however everyday I have to reconnect the service as it disappears from the service list. This also happens multiple times a day - if I mute and come back later the same day the same thing happens, the service disappears and I have to reconnect.  Any ideas please?

Hi all , hope you can help, I've found on the Sonos site the usage wattage when idle https://support.sonos.com/en-gb/article/sonos-power-consumption-while-idleBUT what I need to know is there a way of knowing how much wattage is used during playback, I know it can vary but most manufacturers put " max ...w " on the label . I need to know because I'm thinking of adding the mini sub but it would run off the same twin socket outlet as my beam 2 and 1x One SL ( also the tv , sky box and fire stick ) sky box has " max 41 watts " fire stick has  " 21 watt " stamped on the plug , tv 140 watts max but nothing on the beam or One SL. One SL has 1a on the bottom but looking at the idle watt page it wouldn't work out right at 1a , using the formula A x V = watt a one SL would use 240 watts but says 6 watts on the Sonos site . 

Hello, guys, What quality does Sonos App stream my Tidal service to the speakers/soundbars?

When i try to start music on sonos using Google assitant it does not work. The system said that the Sonos is not available. How can it be fixed

New to Sonos, set up the arc as per instructions, everything seemed to be working, using my remote to turn volume up and down, logged into the app everything seemed ok , until I try and adjust the EQ or height, or night time control and the voice enhancement none of these work. I'm running the correct WiFi networks mobile and arc connected to the same network. I'm using a xomi tv box. Please help. I'm in Norway.

I have a three room setup - two stereo pairs of play 1s downstairs and a single play 3 upstairs. I mainly listen to stuff on Spotify which I usually do through the Spotify app, however I sometimes want to listen to the radio which I use the SONOS app to play.Last weekend radio was working fine. This weekend it isn't working at all. I have tried to play several radio services through the SONOS app along with Spotify. In the case of radio stations, if a room had previously been playing something started on the Spotify app, it resumes play from Spotify. When I try to play Spotify through the SONOS app I get the error adding tracks message.Grateful for any advice.

Hey I have the coax feeding my receiver with the output set to variable. I have to turn the volume up on my receiver 40db from the default to match the SL’s in the other room. Is there any fix for this? It’s a bit dangerous since if the source is switched at the receiver the volume is so high it could blow a speaker - it’s happened and the effect is total voice of God.

Sonos Roam is normally charged using its dedicated Sonos Qi base.It currently won’t power on.  It shows in the app as being “powered off”.  No lights are on.If I put it onto a hard wire charger it shows a solid orange charging light.  That light does not go off as long as the charging cable is connected.  Once I take it off the cable and back onto its charging base, all lights go out.I’ve looked at other posts on this site, and have done all the “reboot” activities (i.e. hold power button for 20+ seconds, etc).  Nothing happens.So no matter what I attempt it looks dead.  Unit is under 2 years old.  Any ideas on how to re-power it anyone??

Has anyone mounted the Sonos/Sonance Outdoor speakers to a pole. The instructions says to use 2-½ inch U bolts but I don't know the thickest bolt that will fit in the holes. The ½ in is too thick so will a .3in or ¼in. fit. Thanks. 

Last 6 days my Beam2 2 Play1s and sub all connected together as a surround sound system not showing on app have reconnected by resetting them from scratch like new products works fine that day , next day they are gone again from the app.l have 3  other products which are further away from router 30m they  work fine  the ones that keep disappearing are only 3m from router  all connected by WiFi any advice .

How should I connect, at the first time, the Sonos One SL to the home wifi?

Hey there,I’d like to connect my Sonos Beam with TV and CD Player. So I’m thinking about buying some CD player for that purpose, could you be so kind and send me some good examples? Another thing is the connection itself, the beam is connected with the TV by HDMI Arc, the CD Player might be connected with HDMI (I assume) but the question is whether the TV will have to be launched for everything to work? Or once the CD player is turned on and the CD is there, the sound will be played by the soundbar?Thanks for help.

Alexa voice service is not available on sonos voice service. What can I do to solve this?Tks

I recently set up a Sonos system, and Spotify is the only service I’ve connected. I want to be able to play songs marked as “explicit” through Sonos, but they’re grayed out. It seems like this has to either be a Spotify thing or a Sonos thing, but… I’ve never filtered explicit content in Spotify, but I checked my Spotify settings just in case, and “Allow explicit content” is indeed enabled I found “Content Filters” in the Sonos settings, but “Filter Explicit Content” is grayed out and says “Not supported” Any idea what might be going on? I haven’t found an answer on the forums yet. Thanks!

Hey Sonos Community!Just had a couple questions about some issues I’m currently having with my Sonos system.I have about 19 different Sonos products in my system that are all spread out through our three wing building and also have about another five products that I haven’t set up yet since we’re having issues.The issue I’m facing is when I switch channels or songs one speaker will play and all of the other speakers will stop and play off on and eventually if left on the same channel for a while they’ll all start playing in sync but if you change the channel it’ll start the whole process over again. All the speakers that I have have an excellent Wi-Fi score with 4 UniFi AP-HD spread throughout the building but I’m still having this issueI currently have just invested in purchasing infrastructure that will allow me to add the Sonos on the LAN network and have currently added a Sonos Beam and Sonos One to my LAN netwrk and it was playing instantly when I would change the song, I just wan

The Pocketcasts Sonos service frequently does not work for me.  My Sonos queue has a long list of podcasts, almost all of them from Pocketcasts, and today none of those Pocketcasts items play.  I tried reauthorizing the Sonos service.  Also deleted and re-added the service.  No change in the (mis)behavior.When I log on directly to Pocketcasts on their web site, I can play my podcasts without problems.  Podcasts in my Sonos queue that are *not* from Pocketcasts play as expected.I see problems like this way more often than I’d like.  Is there any way to fix the current problem?  Any way to reduce the odds that it happens again?    

If the internet goes down, can I still use my Arc, Sub and SL One surround speakers?  Or do they always have to have internet to work correctly? I have the system all set up and working properly, and have 700 mbps on my internet down and up speeds with fiber, but was wondering if I’d lose the use of the speaker system during an internet failure. If I understand correctly, my Arc should work fine with the EArc hdmi to the TV, but will the sub and SL one surround speakers continue working without the internet?  My apologies if I’m sounding redundant with my question, I just wanted to clarify. 

Hello,Are Google Home routines supported using the Google Assistant on Sonos products? I was hoping to replace all of my Google Speakers with Sonos but when I say “Hey Google turn off the lights” (which is a custom Google Home routine it works though the Google devices but not Sonos devices.Thank you,Greg

Hi There, let me describe issue i have in my customers houses, i have set pretty strong wifi connection through  the house and i have a managed  switch with hardwired 7 amps i have couple arc on wifi and 3 another amp in  different rooms on wifi with access points near by. i have settled stp rout for 7 hardwired ones, network system start crashing after it worked couple month so where and what is wrong in my set up