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Whenever someone enables Airplay Require Password on the Apple TV or in the Apple Home app every Sonos speaker in the house blocks itself from receiving an Airplay stream and asks for an AirPlay Password.Airplay works fine to Apple devices but not to Sonos devices once the password is enabled. Disabling the AirPlay password on the Apple TV or Home app has no effect on any of the Sonos speakers. They still ask for an Airplay password.The only thing which seems to fix the issue is resetting each Sonos speaker one by one.Anyone experienced this problem? (I’ve tried calling Sonos but keep getting disconnected case number 04688582 / diagnostics 726588139)

I can’t find the Sonos sounds and music collections in  my app Sonos. I have received a message in the app with the new releases, but, what do I have to do to listen to them?I can see a lot of radio stations in Sonos Radio, but not their own lists. They are all gone. My device is an iPhone 11 Pro Max.  

Bonjour,je suis complètement novice dans le domaine et compte sauter le pas d’acheter une barre de son arc oui s’étire sur éléments dans le futur.Mon problème d’où ma question, est que ma tv est fixée au mur et impossible de la décrocher pour permettre le raccordement d’un HDMI arc supplémentaire.Est il possible de la connecter uniquement sur secteur et wifi ou un raccordement physique à la tv est impératif?merci par avance pour votre aide.Matthieu

Can Ray cast the sound on the TV to my two Sonos ONE speakers as front left and right?

I recently purchased a Sonos Arc soundbar with Gen 3 sub and two Sonos One surrounds.  Connected to LG Model 49LJ550M TV.  Didn’t sink together initially, but finally got thing to connect.  Problem I’m having is after about an hour or so, the sound switches back to TV internal speaker.  The only way I have found to reconnect is to unplug the TV and then plug back in to power.  I love the Sonos sound, but the constant disconnection is driving me bonkers.  Anyone else having this issue?  If I can’t find a solution, I think I will return and try to find some other system that is more stable.  Help

I have a 2014 Samsung TV and connected my Playbar to it. I experienced problems with getting Dolby 5.1 to play through my system. I ended up buying a dip switch online and connecting it between my BluRay player and Samsung. My question is… IF I buy the Samsung Q60B, are there ways via menu items that help connect SONOS components easily and successfully? Has SONOS changed any firmware issues that make integration with new TVs easier?

I’ve owned Sonos since 2016.I have: 5 Play 1s, 2 Sonos 1s, a Play 3, the Beam, the Sub, the Move, the Connect, and the BoostEverything worked well until the last few months, and now the system works so infrequently it’s not even worth trying!The app CONSTANTLY cannot connect, and I have gone through EVERY troubleshooting option (including buying the boost to give it a dedicated channel).The Move is always in Sleep Mode and never wakes up - I can only use it as a Bluetooth speaker.I can unplug and reset everything, and it will work for a day or two.Wi-Fi is fast (1Gb) on a mesh network.I want help to get this to work or I’m selling the entire system and moving to Bose.

Puedo hacer un par estéreo entre sonos play 1 y sonos one?Gracias 

I have beam gen 2 and sub mini. If I wanted to add surround sound which speakers do I buy? 

Hi - I’m trying to maximize the Sonos home theater experience (to the extent that is possible).   One bummer…..wife will not let me install an Arc Soundbar under the TV.   So I’m purchasing two invisible Sonance speakers that will hide in the drywall on either side of the TV.   After reading many posts on here….this is my plan: Buy 3 sonos ampsFirst Amp will power the two sonance speakers mentioned above to create a phantom center.   Since I can’t get an Arc, my hope is that these two speakers will be an adequate substitute for center channel dialogue.Second Amp will power two additional FRONT speakers on the far left and far right of our living room for to expereince the true left and right channelsThird Amp will power two additional speakers on the rear left and rear right of our living room for rear surround sound.Finally I’m adding an Sonos Sub to the set up. Will this work to allow me to experience a 5.1 home theater set up?   Or will the first two amps and speakers mentioned abov

  Hi, I have a Sonos Arc since almost a year, and somehow I’m not content with the sound it adds to my LG OLED TV. Already had a nice call with Sonos Service, and according to the very engaged hotline agent, signal formats, connections, update status and settings were just fine. And I tried Trueplay mit various iOS devices and in multiple runs. The sound is rather “thin”, I’m not really feeling that the sound is much better than the built-in speakers of the slim LG TV. Might I be having a faulty unit that I should send in for service repair? Or is this mediocre sound quality “expected behavior” of the Arc? My questions:Room acoustics: The sound is reflected from the Arc on the one side by a wall, whereas in the other direction there is some open space (see images). Plus, I’m sitting quite close to the back wall. Any chance to get better results with the Arc in this arrangement by changing things in the room, or should I rather switch to some other home theater audio system?  Upgrade to

My music just suddenly stopped playing.  Said Boost not connected.  Problem is, I don't have a boost on my system.  Ran diagnostics and said all speakers connected and good to go, but this pesky "boost not connected" message keeps showing up.  Advice?

Buenas tardesSe puede cambiar entre sonido de la TV y sonido de la barra ARC, si cambio a sonido de TV automáticamente se vuelve a la barra de sonido

Recently purchased iPhone 14 Pro and it doesn’t connect to Sonos. Previous iPhone worker fine.

I purchased two Roam speakers to use with my existing speakers, CD player, record player, receiver and a Bluetooth transmitter. Unfortunately the sound lag between the old wired speakers and the Roams was unacceptable. I gather this is because of the Bluetooth connection so I have upgraded to the Port but I am very unsure of the best way to connect it to my system so that I can listen to my CDs and vinyl using both the wireless speakers and the wired speakers connected to the receiver at the same time.I have tried plugging the RCA plug from the audio out on the receiver to the audio in on the Port but I'm pretty much just shooting in the dark at this point and there was still a latency problem. I’m attaching a diagram of the wiring set up with model numbers. Any advice on what plug should go where or if I need to get a RCA splitter too? Thanks very much. 

I have a Connect and Connect Amp. Both are connected to different mesh routers in different rooms (using Ethernet). Everything was working fine, until I installed a new mesh router a couple of days ago as the old mesh router was starting to give me problems. Now the app (Sonos S1) is able to find the Connect Amp. But is not able to find the Connect. I’ve tried to use “find missing product”, “add a new product to existing system” in setting, reset the Connect to factory setting, moved the Connect to the same room/router as the Connect Amp with no success. Any suggestion and help would be appreciated.Thanks!Sanjiv 

I am looking to upgrade my SONOS Playbar (Gen1) with the ARC.  I want to verify my current SUB (Gen1) and Play:1 (rear) will work with the ARC.

Guys.I am panicking over here.My old Sonos Play1 decided suddenly today to start playing only mid-range and low-range (bass) sounds.Everything I play will sound without trebble.I have tried PowerOFF/PowerON.Tried resetting by pulling power cable and plugging back in while holding Playbutton at the top. And then go through "Adding new product" setup.I even tried connecting it to cable instead of wifi. And also played multiple sources.... from internet and music on NAS.It didnt get hit or fell down.It was just standing on top of my clothing closet all the time. No sunlight or heat there.  What else can I do?Did it break down just like that?!? 

HiTried to connect B&O Beolab 6000 speakers to Sonos AMP.  It seems to work, but the volume is loud when using as TV speakers or even Streaming Music.  Even at lowest settings (aside from 0) they are loud.  Tried adjusting the Volume Limit but wasn’t helpful. Any suggestions?  Is it a setting issue?  Or something else?  And since these are Active speakers, if I turn off the TV, there is still the buzzing noise from the line - it won’t ‘shut off’ the speakers.  Any feedback is appreciated, thank you!

Any time I adjust something ...volume, change stations  ...any interactive change to the app on the mac, then minimize the app. After about 15-30 seconds it pops up again. How can I stop this?  Thanks,  JA

Please help. I have a R7350 Nighthawk system with download speed 411.12 Mbps & upload 22.13 Mbps. I have (2) Sonos one SL. The problem is after playing for an hour the music stops. The light on the top of the speaker is white. I have made about 10 calls when submitting diagnostic code. At first I was told to contact my network provider . Changed channel setting still no difference. All speakers show on my network & are on 2.4 GHZ. speakers are about 15-20 feet from router open floor plan. Not to sure what to do at this point. Any assistance would be appreciated. Extremely frustrating when you call and it like they are reading off the same que card. The latest was told to delete everything and reinstall ...yup same result….Please help!!

Hi,Do you have problems with Airplay with stutters on Roam right after turning it on?Let’s say we have 4 states:1 - when Roam is tuned on and available in network and it’s the only state that allows to play music2 - when Roam completely turned off, after 12 second press on the back button3 - when Roam is in sleep mode, after press on back button4 - low power mode after several minutes on inactivity when WIFI POWER SAVE setting is on.So, transferring from state 1 to 2 and back to 1 (1->2->1) enables stutters. Then transferring from 1 to 3 and back to 1 (1>3>1) n amount of times fixes that.I spoke with Sonos Support and got replacement. The new Roam that I received has exactly the same problem. I tried in different networks with different routers and result is the same.

Hello all. Just got my Sonos Arc system. Connected to Epson TW-7100 4k Projector. Using the Feintech VMS14201 HDMI 2.1 Matrix Switch to connect Apple TV 4k and Fire TV 4k. But getting no sound with the HDMI-optical connector. Feintech def supports my projector model. Any help on solving this would much appreciated. Connected the system as in the diagram (attached). I would hate to have to return the system.  

In the last 24hrs, I have 2 zones (Play3 and One) that drop from my system.I’ve had a stable system for well over a year.I’ve rebooted Router/Boost/Zones, all to no avail.I managed to get them to reconnect briefly but then they drop and have the red dot (not connected) in app, along with the spanner.Submitted Diagnostics this morning ID:816140655 Moderator edit: Combined posts.

Hi, I have a lot of Amazon Music stations saved to my Sonos Favorites, which is my to-go place to stream music at home. Eventually, when I choose one of stations I get this error message: “Requested Operation Failed Please try again” and the station won't play. It's completely random, occurs once every week / bi-week / month and affects one or a few more stations each time.There's a workaround for that: I have to remove the station from the Favorites, search for it again and add the station to My Sonos. But it shouldn't be like that, I'm getting tired of that and I believe it should be fixed.I guess Amazon randomly changes the links to some of their stations and then my Sonos Favorites keeps this broken link. If this is the case, could someone from Sonos escalate the issue and have someone ask Amazon Music to stop doing that, please?If internally you have access to my Sonos Favorites, there's one station there currently with this issue. I'll keep it there like that so you can have a lo