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mshugg
Contributor I
Feb 23, 2023 7:22 AM UTC
Answered

sub sound delay

My Sonos sub sound is slightly delayed (lags behind the other speaker sound)… maybe less than half a second, but noticeably detracts from the listening quality. My 4 wall speakers and sub are all hard wired into the same Sonos Amp.

I have tried to retune using Trueplay, reconnected, and tried the wireless setup, but all without success. Any ideas?

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    106rallye
    106rallyeAnswer
    Feb 23, 2023 9:50 PM UTC

    @mshugg Have you tried following @GuitarSuperstar ’s advice to connect the Sub wirelessly to the Amp? See https://support.sonos.com/article/set-up-your-sonos-sub

    Wifi should be turned on on the Amp and the Sub.

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    GuitarSuperstar
    Lead Maestro
    Feb 23, 2023 7:36 AM UTC

    Please clarify… do you have four in-wall passive speakers and a third-party subwoofer connected to a Sonos Amp? What Sonos device is the Sonos Sub bonded to? What exactly are you listening to on the speakers wired to the Amp?

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    mshuggAuthor
    Contributor I
    Feb 23, 2023 11:57 AM UTC

    I have 4 Sonos wall speakers. The Sonos 2nd gen Sub is paired to these 4 speakers. All are wired to Sonos Amp. All music has sub sound delay that is noticeable. 

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    GuitarSuperstar
    Lead Maestro
    Feb 23, 2023 1:06 PM UTC

    How exactly is the Sonos Sub “wired” to the Sonos Amp? It shouldn’t be “wired” to the Amp. The Sub is designed to communicate wirelessly with the Amp. Read more here: 

    https://support.sonos.com/en-us/article/set-up-your-sonos-sub

     

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    106rallye
    106rallye
    Feb 23, 2023 6:17 PM UTC

    And just for extra clarity, you have four passive Sonos by Sonance speakers cable connected to the Amp? 

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    mshuggAuthor
    Contributor I
    Feb 23, 2023 8:39 PM UTC

    Yes

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    106rallye
    106rallyeAnswer
    Feb 23, 2023 9:50 PM UTC

    @mshugg Have you tried following @GuitarSuperstar ’s advice to connect the Sub wirelessly to the Amp? See https://support.sonos.com/article/set-up-your-sonos-sub

    Wifi should be turned on on the Amp and the Sub.

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