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Answered

weird Issue relating to App

  • February 25, 2023
  • 4 replies
  • 50 views

My Sonos App is asking me to add a SONOS One SL but I don’t own that product. Anyone have an explaination?

Best answer by 106rallye

Could it be you neighbors have not set up their One SL yet and you’re picking up it low energy bluetooth connection used for setting up the device?

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4 replies

Airgetlam
  • February 25, 2023

When are you getting that prompt?


106rallye
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  • Answer
  • February 25, 2023

Could it be you neighbors have not set up their One SL yet and you’re picking up it low energy bluetooth connection used for setting up the device?


  • Author
  • Contributor I
  • February 25, 2023

When are you getting that prompt?

 

I get the prompt at random times.  


  • Author
  • Contributor I
  • February 25, 2023

Could it be you neighbors have not set up their One SL yet and you’re picking up it low energy bluetooth connection used for setting up the device?

That’s what I was thinking but was not sure. For some reason i was thinking it was already on my wifi but I forgot first step to connect is bluetooth