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I have 5 Sonos one sl and try to install with organize wifi network.I sent all sonos one sl’s Mac address for network security permission already but stilled cannot  link one sl to my account.Wifi connect already and have internet. 

Does SONOS still sell speakers with Alexa built in? Current product list does not indicate this. I believe the SONOS One did this but apparently no longer offered. If so, can a SONOS speaker with Alexa voice control built in play YouTube music service? Did Amazon support YouTube music service directly (not Bluetooth) as this and other articles I read seem to indicate? https://www.ac3filter.net/can-you-play-youtube-music-on-alexa/ It certainly does not work on my new premium echo non-SONOS devices.Bottom line - I’m looking for a way to play YouTube music on SONOS directed from voice control from either a standalone echo device or that built-in to the SONOS speaker. I don’t do Google Home or Apple though - just SONOS, Android and Amazon stuff.Thanks

Hi. My Samsung remote has stopped turning the volume up on the tv. how do I remove it and re add it. 

I have a pair of Era 100, they worked very well in the apartment I used to live in. They can connect to wifi and bluetooth.Now I moved to another apartment, where I don’t purchase my own Wifi and routers, the apartment takes care of it. This also means that my Sonos devices are no longer connected to a wifi system in which my phone’s Sonos App can find these devices (it’s one big wifi for all the 600 residents in this building).And somehow because my Sonos app can’t find these speakers, I can’t get them into Bluetooth pairing mode. Does this mean I can’t use these speakers at all?I tried:Resetting. But after white and yellow light flashed, green light started flashing, and no matter how long I pressed both of their Bluetooth buttons, no reactions at all, cannot pair. Also they seem to be not fully resetted. They still remember who they were. Reconnecting. I did manage to connect them with the apartment’s wifi. But they still won’t show up on the Sonos App, and cannot get them into pair

When trying to connect my PORT, I get an error code when it tries to verify the app. I have reset the internet, the speakers, uninstalled the app, but nothing has worked.  someone please help!

I purchased the ERA 100 speakers and had no problem setting up to my network. Then I purchased the beam sound bar, and when I tried to connect it to my network it keeps saying incorrect password but it's the same password I've used for years and had no problem setting up the speakers. Please help

I just purchased a mesh network, Linksys Velop Pro 7.   The primary node works with Sonos perfectly.  However, when I turn on the second node the Sonos Controller can no longer browse music on Pandora or Amazon.   I’ve talked to support at Sonos and Linksys withoiut any resolution.   Any ideas?  

Hello. So I recently got four in ceiling speakers for my den. I didn't quite understand the concept behind surround sound but I do now. Am I correct in saying that to achieve a surround sound experience, I'll need a central speaker and a sub woofer? And if that's the case would any of the sonos soundbars work in conjunction with my in ceiling speakers or would it just end up overriding those? Thank you for your time and I hope people can excuse my surround sound ignorance!

why can’t I group my SL1 with my Beam? group is greyed out. 

So, I’ve run across a number of topics regarding the Sonos Arc dropping audio, but none seem to be quite what we’re encountering, so I hope someone might have some insight here.As background, we’re dealing with a system with a Sonos Arc with two One SL satellites and the sub in the den, an Era 100 in the living room and a Beam in the master bedroom, all are connected via wifi and showing “excellent” connection statuses.Now for the issue. This recently started and is driving me crazy. When we start a playlist from the Sonos app, everything works very well like it should for 15-20 minutes, maybe even a while longer, but eventually the Sonos Arc stops. No error message in the app or any notification there's an issue, the app shows it still playing, but no sound.Sometimes stopping and restarting the playlist is enough to get everything working again for a while. Other times, I have to unplug the Arc, then resume the playlist. Any suggestions?

I have a Sonos Connect (Gen 1) with two speakers connected.  The Sonos on my PC can see them, but it does not show up on my Android (12) phone.  It was visible previously but no longer is.  I tried restarting my phone which did not help.  Also, I tried cycling power to the Sonos Connect, which did not help either.What can I do to get my phone to recognize this device?

This auto-play feature is making me crazy. Please let me toggle it off!We spent more time at home over the holidays & myself, my wife & my kids all resented this feature more & more every day we were home. When I use voice to request a track, I NEVER want another track to auto-play afterwards. No no no.There isn’t a single music service on the planet that knows how to auto-recommend songs without absolutely destroying the vibe after 2-3 suggested tracks. Apple Music ruins it in 1 song almost every time! Genius, you are not, Siri. Maybe if Pandora worked in Canada & I could use voice to like & dislike songs, this wouldn’t be so egregious. But in no way to I want my 10,000+$ worth of smart speakers blasting Maroon Five in my house without my permission. Nope nope nope no thank you.  PLEASE let me toggle back to the way this used to work. I understand people have been begging for Spotify-like auto-play. But it’s terrible. I hate it. Please just let me toggle it off per

Recently installed a Beam 2. Paired with a couple of Ones for home theater. Realized Samsung TV no longer displays closed captions.  I use a Firestick for streaming. Closed captions are enabled on both TV and Firestick. Any ideas if this is a Beam issue?Thanks.Larry Silvey

I am thinking of upgrading my old S1 system components and have the following upgrade discounts registered:One (Gen 1) 15% discount registered Play:1 15% discount registered Play:5 (Gen 1) 30% discount registeredUpgrading the Play:5 to a Five would use my 30% discount, no problems. But last week I would have been able to use the 15% upgrades on, say Era 100s - this now seems to be unavailable. Consequently I can’t see any way to use my 15% upgrades.Anyone else having this issue?

Question as subject line.  I have a Windows 11 desktop in the basement that acts as a fileshare for my mp3s.  I believe things are working because other devices in the house (including a Macbook Pro) can see the share and play the songs. But Sonos cannot.  I get the standard error message we’ve all seen, but I don’t know what my next steps are here. How can I find out what’s failing so I can fix it?(Sonos S1 controller, if that helps)

I dont know if anyone has ever asked this question here, but i want to know if you can connect a sonos connect gen 2 to studio monitors can you then interact with them in the sonos app that they can stream sound via wlan?I also want my studio monitors stay connected as my PC Output.Is it then possible to stream the sound Output of my PC to my different sonos products?like in both directions?The studio monitors go in an amp and then in my audio interface and i would connect the sonos in between those devices 

I have an existing S1 System with several speakers, Play 5/3 and 1I have a new Play 1 (set up on S2) and want to add it to my existing System (S1), and need to downgrade I have followed all the steps.. uploaded the S2 Controller, opted for ‘downgrade’… etc.. and it fails to complete the downgrade.. Have tried several times with no luck All advice welcome…  

I am a complete Sonos novice, so I don’t even know if this question makes sense.  My current old school setup is a Yamaha stereo receiver connected to a Bose accoustimas subwoofer, with two Bose 301 connected to the subwoofer.  The 301s need to be retired.  Can I connect 100s to my receiver using the inline adaptor connected to the cd out on my Yamaha receiver, but still keep the Bose subwoofer connected to the receiver to get more bass or would the 100s and the Bose subwoofer be out of synch? Just trying to avoid getting the Sonos mini subwoofer right away.  My primary use will be to listen to vinyl through my Fluance turntable that is connected to my Yamaha receiver.  I’ll grow my Sonos system over time.

A bit of background  Received our Arc March 2023. Setup is Arc, Play 1’s surround, gen1 sub, Samsung OLED 77 A2PUA. Arc connected to Ethernet. Current gen Firestick for content (dislike Samsung native). System worked/sounded great, no issues. 8 months.  Following the November 16 15.10 update I started getting very loud over-driven-speaker sound blasts. Not “pops” that this update was supposed to fix. Plus garbled, echoey, reverb-like audio from the surrounds.  Came here to the forum and posted this very loud blast of sound when TV turne on (not having completed any research 🧐). Followed advice given, contacted Sonos support and opened a ticket. The tech looked at the diagnostic, told me “it’s a known issue” and initiated the return process. That is a whole other story, see here if interested, DITTO: “HELP! I am trying to return a faulty Arc”…sonos support is terrible so far! So, received a refurbished Arc and…same problems. Sent 2 diagnostics, opened a ticket, was told nothing is wron

I have a ZoneBridge and a ZonePlayer120 hardwired to Sonos speakers. I want to resume using this hardware but I switched my internet to T-Mobile satellite router. I have solid internet coverage throughout my house, and have both a 5G and 2.4G bands. How do I activate the system?

My WiFi network assigns unique passwords for each M.A.C. address. Can I connect two ERA300?

Hi, I’ve just purchased beam gen 2 and 2x era 100. I can set up the beam to my tv no problem and the 2 era 100’s not the same network 2.4ghz. Whenever I try to set the era 100’s as surrounds I can’t get them to connect. The app just says trying to connect and won’t connect? 

Buenos días,mi pregunta era acerca de la barra sonos beam 2,y quería saber si se le puede conectar un lector de CDs para escuchar los CDs de música,gracias 

Purchased 2 ERA300s, how to activate 3 month free apple music ?  It gives error when i try to connect Apple Music using Sonos Services “we've run into a problem”. Any solutions for this problem?  Thank you in advance

I searched the forum before posting here and there are similar queries but nothing that answers my question. I have a samsung tv, 3 years old, i have a sonos arc and a sub gen 3. 3 times now in 6 months we turn the tv off at night and when we get up the next morning and turn the tv on, the hdmi-earc doesnt come on the TV speaker does. The only solution we have found is to unplug the tv and unplug the arc and start over which is a pain. So my question is why is this doing this. The first time it happened everyone said it was a bad HDMI cable so we listened and bought a new cable well it obviously isnt the issue. It is so frustrating and inconvenient to keep having this happen. I am hoping someone can give me some insight. Is it the TV is it the arc itself, what causes this issue.