I have a number of Sonos products which all work reasonably well EXCEPT my Sonos Connect Gen2. It was purchased in 2019 and for the last year will not stay connected - either WIFI are hardwired. I’ve done factory resets, moved to other locations, rebooted, etc. and it may come online for a while but eventually will display “not connected” just disappears from the Sonos app all together.
The only visible symptom is the white LED flickers (not blinking) when it’s “dead”. If I unplug it, it may come back online for an hour or two.
I’ve pinged Sonos support several times and end up going through all of the basic troubleshooting to no avail. Very frustrating for a product I pay a premium for to stop working in 3 years.
Anyone have thoughts? Thank you!
Best answer by Bumper
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