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Hello everyone! New owner of an Arc + 2 era 300s + Sub mini. When I play Atmos files on VLC off an hdd connected to the tv, the Sonos app shows Dolby Digital Plus 2.0. When I play Atmos videos on Netflix it shows Dolby Atmos. Xbox Series X shows Dolby Atmos too.Tv is a Sony X950G https://www.rtings.com/tv/reviews/sony/x950g and files are DTS HD MA TrueHD 7.1 Atmos. I have Passthrough set to Auto (other option is off). I have connected the arc to the E-arc port.

Is sonos capable of working with a sonos amp, sonos soundbar, sonos sub and wired outdoor  speakers?

Hello, I am wanting to get a sonos setup. The house is wired for speakers and outside. I'd like to get a sonos soundbar and sub along with using an amp for the wired outdoor speakers. Is this possible? 

Hi all,Set up: Sonos Arc, Sub (Gen 3), One + One SL paired rears (awaiting back order of 2 Era 300’s to replace as rear)TV - 2018 Samsung QE65Q9FN (ARC only). Supports Atmos through Dolby Digital Plus.I recently upgraded to the above Sonos setup from Gen1 Beam and I have been trying to get Dolby Atmos on streaming services for a few days. Finally managed to get Atmos showing in the Sonos app using a Firestick 4K Max to stream Netflix and Apple TV. It’s not showing for Disney+ or Prime TV but my understanding is this is because I don’t pay for the higher subscriptions on those; they are playing Dolby Digital Plus 5.1. I have enabled Dolby Atmos on my PS5 and tried some games that support Atmos, such as GTA V and Hogwarts Legacy but I can only get Dolby Digital 5.1 rather than Atmos or even DD+. When I try to select it on my TV audio settings they are blanked out. Does anyone know why I can’t get lossy Atmos on the PS5 with this set up. I understand without eARC I can’t get full Atmos bu

My set up is (was) Arc, Sub, 2 One SLs for surround.  1 of the One’s completely stopped working, not even getting power (swapped power cords and still nothing).  Of course I’ve had it 14 months so it’s out of warranty.So now i have 1 working One SL and Sonos doesn’t sell them anymore to replace the broken one.  Would pairing a new Era with my old One work ok for surround?  Not crazy about spending so much money to replace both One’s barely a year after spending the money on the original purchase.  12 month warranty is pretty pitiful for such expensive items.

Is there a feature to speed up play? This is a useful and common feature on other podcasts and audiobook apps.

Sonos Move is set up with other (wired) Sonos speakers and soundbars in an Alexa group called “downstairs”, controlled by an Echo Dot with a clock.  System used to work flawlessly but lately when I ask Alexa to play music, the Move does not play. It will only play if I ask Alexa to play SiriusXM. If I ask her to play any other music (Amazon, Apple, etc) all the speakers play, EXCEPT for the Move. I’ve performed all the suggestions such as disabling/enabling the sinus skill, logging in/out of both the Sonos and Alexa apps,etc etc. I don’t know what to try next?  And I don’t understand what changed to make it not work anymore. Help?

Whats the best way to get two wires into the one side of the adapter?  I’m having a hard time.

Is there anyway I can see the chapter list on Sonos app when i am listening to a book though audible? Currently I just have to press the skip or rewind buttons to find a chapter which is annoying if you need to go back say 20 chapters for the kids.Just want to be able to hit chapter 4 and go etc. Just seems such a long winded approach 

My B&W AM1 speakers have started to ‘crackle’, is it likely the Sonos Amp has overpowered them and blown the drivers? Thanks

I have a number of Sonos products which all work reasonably well EXCEPT my Sonos Connect Gen2.  It was purchased in 2019 and for the last year will not stay connected - either WIFI are hardwired.  I’ve done factory resets, moved to other locations, rebooted, etc. and it may come online for a while but eventually will display “not connected” just disappears from the Sonos app all together. The only visible symptom is the white LED flickers (not blinking) when it’s “dead”.  If I unplug it, it may come back online for an hour or two.I’ve pinged Sonos support several times and end up going through all of the basic troubleshooting to no avail.  Very frustrating for a product I pay a premium for to stop working in 3 years.Anyone have thoughts?  Thank you! 

how do I transfer my move and Play1 speakers to a S2 controller  

I cant log on to the appthe app says “ something went wrong, try again”but nothing helps

"Is it possible to create a shortcut on iOS to activate night mode on a Beam bar at a certain time or through Alexa?"

Hi ... my ~10year old zonebridge died, so I cannot connect to my Play:3 anymore.  Haven't purchased anything from Sonos in a long time, so I have no idea what my options are to connect to my Play:3 wirelessly.  What do you recommend? (The Play:3 is not near my router, so connecting via ethernet isn't an option)  Thanks!

When turning on tv there is no sound coming of out the beam. I have to connect the HDMI cable from BEAM to a non-arc port on TV and wait 10 sec. Then connect back to ARC connection to get BEAM sound to work.and get the tv to rekocnice the input.Does anyone have a solution for this. Is seems it could be the that the beam is not recognized by the arc port in TV.

I have had a Sonos Arc and LG G3 tv for several months with no issues. This week the Arc stopped playing tv content. It seems this happened right after a tv update but I can’t say for certain. But when I try to see the tv up through Sonos app it says HDMI Arc not detected. This is extremely frustrating. I have tried factory resetting both tv and soundbar to no avail

Sonos Ray appears in Control Centre AirPlay list but NOT in HomeKit app.  Tried adding using ‘other’ options and though a Speaker icon appears - assume it IS the Ray - message indicating HomeKit cannot connect, ensure iPad is on network?

Hi. I have a not uncommon problem in that my 2nd Generation Beam and Samsung TV frequently don't want to talk to each other. The problem seems to be related to the EArc capabilities of the TV, as if I disable that, they play together nicely. As a workaround I've borrowed a 1 In / 2 Out HDMI splitter from work. My intention being to feed my media system (Vero 4k+) into the switch, with one output feeding the TV for the vision and the other the Beam. However, on trying this I get no sound at all from the beam. The app shows nothing on the beam's input (I've made sure it's an allowed format being used, deliberately dropping to 2 ch stereo for the test). Swapping the splitters 2 outputs around makes no difference. I assumed the splitter was somehow blocking the audio, but, with the splitter still in circuit feeding the tv but reconnecting the beam so it's fed as normal from the EArc/Arc output I get the media systems audio as normal from the beam. So fed straight from the splitter - no aud

Ok, so I know I probably missed a thread on here somewhere, but I’ll tell my issue anyways.  Brand new Sonos Arc, have a 75” Samsung 4K TV (QN75Q70AAFXZA), and the newest Apple 4K TV. I’m using the HDFury Arcana with brand new 8k HDMI cables. Apple TV to input on Arcana, HDMI eARC out to Arc soundbar, and other HDMI output to eARC HDMI input on TV. Everything works fine, I get Dolby 5.1, I’m ok with the black screen when content is switching, but not getting Dolby Atmos when watching 6 Underground on Netflix, I have the UltraHD subscription. What am I missing? I have majority of Arcana settings on Auto as well, confused as to what to set to other settings. Any guidance would be greatly appreciated.

I have new access for my Wi-Fi and need to change how Sonos finds it

Hi all,I currently have 2x sonos 5s, 2x sonos ones and a sub in my living room. I can only use them to play music at the moment because they are connected to a soundbar or amp. Is it possible to get a Beam gen2 and then connect all the speakers to the tv? So basically the Beam would need to act as a center speaker. I have a fairly large living area (10m x 5m with 4m+ ceilings) so only a beam (or even arc) with 2 rears wouldn’t do the trick. 

We have a new covered deck which 4 flush ceiling speakers were installed. The electrician ran a wire from each speaker to the basement where the Sonos Amp is located. Can I put two speakers on each Sonos banana clip or do I need 2 Sonos Amp to run all 4 since they each have their own wires leading to the basement? 

Alexa and Amazon music had been working on my system but now it has stopped working. Alexa will acknowledge the request and confirm the song choice but the song will not play. As a work around I tried to use Sonos voice assistant instead and Amazon music isn’t available as a music service in the Sonos app. Also another issue is that my Sonos move isn’t showing in the Sonos app, only my Beam and surrounds (Sonos one so x 2). The app is very poor and extremely slow for what was once a quality product.

I see others have had this problem, too, but comments have been blocked for some reason. Maybe because there's no solution yet? But every time I open the Sonos app if I have music playing the volume shoots up to 100%. I don't touch any buttons or sliders or anything, it does it all on its own.