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we bought a house that has Sonos one and our modem died so we put in a new one and now Sonos does not work. I went to troubleshooting and it says I should change the Wi-Fi but I can’t find out how? We plugged everything back the way it was and it still doesn’t work! We live in New Jersey! Any ideas as to where I can get help?

You may want to read the new router - installation instructions FAQ.

 


i was facing the same issue on my side, then i can on sonos forum to find solution.. and i got it.. thank you so much..