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Calm: Unable To Browse Music

  • May 3, 2023
  • 6 replies
  • 188 views

Can’t browse music on can since yesterday. Think the new update caused an issue. 

Best answer by controlav

Unlikely to be anything Sonos app related. Suggest contacting Calm and see what they say.

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6 replies

controlav
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  • Lead Maestro
  • Answer
  • May 3, 2023

Unlikely to be anything Sonos app related. Suggest contacting Calm and see what they say.


Same.

I've Uninstalled and reinstalled and authorized so many times.

Guess I'll contact Calm.

 


  • Lyricist I
  • May 3, 2023

I am experiencing the same issue. Also have restarted, reinstalled, and reauthorized. Last year there seems to be the same issue in the Sonos community forums and a Sonos rep looked into it and said it was a Sonos issue.  


Same. Can’t browse, but my wife can… 


  • Lyricist I
  • March 24, 2024

Happened today for me.  I can get to the stuff I saved as a Playlist but can't choose anything else. It all shows up but when I select it just says "unable to browse music."  What were the fixes from a year ago when the guy was able to reproduce? 


Bumper
  • March 24, 2024

Happened today for me.  I can get to the stuff I saved as a Playlist but can't choose anything else. It all shows up but when I select it just says "unable to browse music."  What were the fixes from a year ago when the guy was able to reproduce? 

I’m having the same issue. Someone at Sonos or calm probably needs to reboot a server or router and it’ll fix itself.