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In my living room I use a Sound Bar, Two “Ones” for Surround and a Sub. I have turned on speech enhancement, but it makes little difference. Is there anything else I can do besides selling my Sonos and buying a conventional home theatre setup which will work much better.I am very disappointed that after all these years of people complaining about dialogue on Sonos that nothing has been done to address this.This is the only reason I cannot recommend Sonos to friends and family.

how do i set up sonos to play my favorites from Spotify?

Has anyone else had this issue? I’m setting up a One SL speaker that I haven't used in about a year. It wont show up on my Sonos account nor can the app find it(I’m on new wifi so the speaker is confused lol). Customer service had me reboot the speaker and restart the app so its as if I’m setting up a new product. Each of the three customer service reps I spoke to asked me to click the button that says something like “Setup new system” but the only option on the screen says “Join existing system,” which obviously doesn’t work since I’ve just wiped my speaker clean. I have factory reset my speaker, restarted my phone, updated my phone, uninstalled/reinstalled my sonos app a million times, and even tried the older version of the app. But every time I end up right at the page that only says “Join existing system.” Someone help!

Hi all. I’ve had my Sonos Arc for over a year and half now.  I’ve never found the speech/ Centre channel that great, after many adjustments, truplay etc never noticed a difference, after the last update it seems to of got worse, we have to turn up the volume to hear the voices but when a loud scene happens it way too loud. I can never get the balance right, speech enhancement is always in, loudness on/ off doesn’t seem to make a difference.Does anyone else have this issue?

Is it possible to have two “separate” Sonos systems in the same location, ie with older (S1) and new (S2)  products? Living room has an Arc, Large Sub and two Era 100’a for surround.I’m trying to create another system “Media Room” with a Beam, two SL’s and two Sub Mini’s  … the older S1 want to “join” the living rom system All the Sonos gear is up to date firmware and sooftwareHelp plz

I am looking to add a sound bar to my TV.  I was going to order the playbar.  I have been told that my TV remote will not work properly with any sound bar but the ARC.  Is that true? 

I have a Sonos one with Alexa and Google. I am not getting a voice from Alexa….I have switched to try Goole and this works ok…..Have turned the Sonos one off for about 5mins , turned it back on ...and no response to my voice.I have tried reconnectig it to no avail….the light on top off the speaker flashes when I speak a command ….then nothing Anyone any Ideas…??

I have an Arc configured with a Sub and a pair of Era 300s for surround, and hooked up to our Roku TCL TV. Works great for most use cases and the surrounds work great if what we’re watching is encoded for that, but when I’m watching/streaming something on the TV in stereo they don’t work.Is there a way to force the Sonos system to play the same audio on all 3 speakers if the TV signal doesn’t have surround (i.e. is in Dolby Multichannel PCM 2.0?)When we stream Spotify or Sonos Radio through the Arc/Eras, it plays the music on all 3 speakers (which is what we want here). But if I’m streaming something in stereo, those rear surrounds stay off and I’d like to figure out how to have them playing the same audio in this setup.

Can’t browse music on can since yesterday. Think the new update caused an issue. 

Lately I have had a very hard time connecting all of my speakers to my Sonos. I have 5 speakers in my workout room and every time I workout at least a couple of them will not connect and I have to go through the steps of unplugging the Wi-Fi router and then waiting for it o connect again and even that doesn't connect all of them. I used them for 3-years without ever having an issue and then it started and I don’t knw why I am having so much trouble connecting. Please Help :-(

I own a Sonos arc and sub 3, I’ve rebooted them because my sub was not connecting with the arc. Now I got both on the same WiFi, however, while trying to set up surround sound, it’s staying that “I need 2 compatible speakers to make surround sound. Make sure your products are powered on and connected to WiFi.”  I’ve googled, searched YouTube and can’t find any resolution to my issue. Hope someone is able to help.  thank you

I trying to use Trueplay for my arc+sub3+ones setup and am consistently getting noice error even thought there is pin drop silence. I tried with older generation (5th,6th and 7th) ipads and it worked fine. Please help me fixing issue

Would be great to get more album info and ordering in Apple Music service, and possibly display while playing a song. If I want to find latest release for an artist or when a song is from,  I usually have to go elsewhere then come back and scroll around in the Sonos app. I’d rather stay in app.

This is probably quite a basic question, so thanks for help in advance.Set upI currently have two Era 100s in stereo. I’m considering getting a Beam (gen 2) and a mini sub, and also an extra Era 100 for a different room. Questions1) What set up do in need if I want to use the Era 100s as rear speakers for TV, but have a stereo set up for listening to music? How exactly will music through Apple Music work in this set up?  2) I presume it is easy to then have a Era 100 in a separate room so that the living room set up (era 100 x2, Beam and mini Sub) and the separate room Era 100 as a separate speaker such that the same music plays in both rooms, but either system can be switched off.  3) In the living room I want the Era 100 as rear speakers. However, one of those is currently connected via a line-in to a record player so its location is fixed and not in a good position to be a rear speaker. I can’t really move the record player. Any suggested solutions to this? thanks for any help/sugge

Je n'arrive pas à connecter mon vidéo projecteur en Bluetooth sur la sonos beam 2??? Ni mon tel d'ailleurs... pourquoi? Pourtant j'appuie sur le bouton arrière de la barre, ça clignote orange mais aucune association....

Hi all system - Boost, Beam 2, Sub, 3 x Sl 1sMy s2 app stop working for about 3 weeks, however the system was working fine, yesterday I decided to try and sort it, ended up calling support, now I’m in a worse position, managed to get the app back but still now system won’t update the two SLs, it has updated the boost, beam and after a factory reset the sub.Been through all the usual resets, on / offs, connect directly to router, etc etc, even support give up and have upgraded it too a new level of support but haven’t heard nothing from them.this is so frustrating as the system was working fine, just reaching out to see if anyone has had the same problem, I’ve probably tried 12 - 14 updates, just gets too the last part and then says cannot update Codes 301101 Andy  

Allnof a sudden i can’t control music via Alexa voice commands.  It’s been working fine for years across my 8 sonos One Gen2’s.   now i say “play The Beatles” and it just tells me i need to install the skill for my Sonos One. If i say “play beatles on Spotify” or “play music on Pandora” - same thing.   Of course i uninstalled and re-installed all the skills (Sonos, Spotify, Amazon Music, Pandora” - made no difference.  all other Alexa commands still work fine (weather, home device control, etc). And i can play music thru the Sonos speakers using the Pandora, Spotify or Sonos apps no problem.  Only voice control via Alexa has died.  Sonos Voice Control works fine by the way.  It’s just Alexa.  anyone else?

Hi, I’m interested in the outdoor speakers by Sonos and Sonance. I assumed they would have wifi connectivity like all other Sonos speakers I have. It seems from reviews the Sonos/Sonance outdoor speakers are connected to the Sonos amp with speaker wire. Can I connect the outdoor speakers to power and stream music using wifi and avoid buying the Sonos amp? Mike

I have an older Samsung that I’d like to use with the Arc I just bought. I’m planning to upgrade the tv to a Sony when they are next on sale, but I’m wondering if the arc will work with my current Samsung, which is model number UN65KU6290F.It does have an hdmi arc port.Thanks

Is it safe and recommended to stack Sonos Amps?

I have been using Sonos for many years, and have been very pleased with it.i recently decided to extend my (gen 1) system, and bought some Sonos items on EBay. It occurred to me today that I have introduced hardware into my network and how do I know if the firmware has been hacked (if that is even possible)?Is there any way to check the firmware, or any diagnostics I can run?Sorry if this sounds paranoid but there are so many scams around these days.

Hi all!Is there anyone who use Sonos Arc with Lg c2 tv? I’ve got a problem and dont know if this is related to Arc or the TvI am not able to turn off HDMI-CEC function because the soundbar turn it on automatically right, therefore I cant change the tv sound output Could someone help me how can I solve if it is possible.Thx,Joseph

Helloi have an amp connected to 4 sets of in ceiling speakers that was working great and now suddenly when I put the volume past 70ish the sounds cuts out. When I unplug the right banana clips I can go up to 100 volume.  I understand this to be a safety feature so the amp doesn’t break beyond repair but I can’t fathom what has happened to the right cables to cause this issue. We had some construction work done and new lights installed but I don’t see how it could be related. Does the community have any ideas what the issue is in the connections/cables to cause this? thanks in advance for the help

we bought a house that has Sonos one and our modem died so we put in a new one and now Sonos does not work. I went to troubleshooting and it says I should change the Wi-Fi but I can’t find out how? We plugged everything back the way it was and it still doesn’t work! We live in New Jersey! Any ideas as to where I can get help?

Hi guys, I am sure you are aware of the problem regarding the issue with Alexa compatible Sonos Speakers not responding to commands via the Alexa Sonos Skill App.I have 2 Beams and a One. All three speakers were working perfectly with Alexa until approximately one week ago, and now they aren't. There is absolutely no response from any of the speakers or Alexa once a command has been given. I have been through the processes suggested on line and wasted a significant amount of my own time trying to rectify what appears to be a problem with Sonos or the Alexa Skill App, however the problen still remains. I spent a lot of money on these speakers as one of the main requirements I wanted was connectivity with the speakers and Alexa thus enabling me to control my other smart devices such as lights,  plugs etc. This has been going on now for around a week. Can you provide information to the Sonos community as to what is being done to rectify this problem.RegardsTom