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Hi everyone, My Sonos investment is 2 X Play 5 gen 2, 4 X Era 100, 1 X Sub gen 2, 1 Beam (not sure gen 1 or 2) and one Move 1.Just moving into new place an looking to get some advice re. setting up for surround sound. TV will be wall mounted LG Oled 77” with Dobly Atmos. Room is 5.6m metres X 5.8 metres and good acoustics.Considering what I have already, what would be my best option? Am happy to utilise current Sonos gear elsewherea round the house if none of it is suitable.Can buy more gear if needed. Thanks in advance.

Why does the Home Theatre configuration keep dropping my 2 (L/R) sonos One speakers and the sub?

We spent thousands of dollars on our Sonos equipment and it is unable to be used because of a poor released terms of agreement with Sonos saying they are working on it with no time estimated of a fix?Poor support for this product plus no compensation from them for us not being able to use our system?I think I will trash Sonos and go to Bose

I got a new router and a new network name and need to move the entire system to the new network. What is the easiest way to do this?

Hello, Hello, I am having a problem with Bel RTL radio and 2 streaming applications.  Impossible to listen to Bel RTL via SONOS and with the RADIOPLAYER application.  However, if I listen to it directly via the iPhone the station starts immediately without any problem.  With the second MyTuner Pro application, it works but I have to try it several times. I also have to listen to another channel first and then select BelRtl. But again the sound does not start directly, I have to try it several times.Thank you for your helpBonjour,  Bonjour, je rencontre un problème avec la radio Bel RTL et 2 applications de streaming.  Impossible d'écouter Bel RTL via SONOS et avec l'application RADIOPLAYER.  Pourtant si je l'écoute directement via l'iPhone la station se lance immédiatement sans aucun problème.  Avec la seconde applicatio MyTuner Pro, cela fonctionne mais je dois m'y reprendre à plusieurs reprises. Je dois également écouter une autre chaine avant et puis sélectionner ensuite BelRtl. Mai

Hi, I use Era300 for music and Beam for movies. Today I added a Sub Mini to the Beam and I'm wondering if there is a way to connect and pair the Sub Mini to the Beam and Era300 at the same time - all three devices are in the same room. Switching the sub connections in the settings every time is frustrating. Thank you :-)

I bought this OneSL one year ago and it always worked well. But suddenly there is this crackling and static noise. I tried to reset it, plug it somewhere else, but the noise is still there.what can I do?

Again in respect to the new app and the lack of support for local music libraries, has anyone noticed that albums are no longer sorted by Album Artist but by the Contributing Artists?In my view, this means instead of having the single album of various artists, all songs are listed individually. How Sonos could stuff this up so badly beggars belief.

Hello everyone,My apologies for resurfacing this old topic. I have been without my Sonos play 1 for over 3 months since moving over to community fibre and having their Linksys MX5600 Series. I have tried everything including splitting my wifi channels for 2.4ghz and 5ghz, i kept one open (no wifi pass) for an hour to see if it was that and it still wouldnt accept the network. Currently it works via wired method but I cant update the network settings for it to connect. But this is borrowing the ethernet cable for the TV, Which is needed. If anyone has any advice as im tempted to sell on and move onto another system that properly works.

I’ve changed my Internet provider and I can’t reconnect Sonos One to the new one. I am using Sonos app on my Android phone, it finds my device but when I enter my network password i shows me: ‘There was a problem connecting your Sonos One to “” ‘ and that’s it. My network is 2.4 GHz, I’ve split 5G and 2G band as recommended, using WPA2 personal mixed.The router model is Linksys WHW03 V2. I’ve managed to reconnect all other devices without any problem, the problem is only with Sonos One.

I have a Beam G2 new in the box.The primary use is as a soundbar generally, and specifically to take advantage of the Atmos output of my LG TV.Can a new user survive the current app and enjoy the speaker? Remember, I have no prior Sonos experience, and am currently not interested in expansion of services or hardware.No flames necessary, thanks for your assistance.  

I am at a complete loss here — even after spending an hour and a half with Sonos customer service today, I haven’t been able to find a solution.I wasn’t able to reauthorize Apple Music, so I removed the service to add it back that way but have been unable to do so even after:resetting internet (including custom DNS per Sonos rep)  resetting Sonos system trying on different devices deleting, resetting appAny ideas on things to try? I’m able to add other services (added, removed, re-added Spotify and Amazon Music), but every time I try to do Apple Music I get a “Something went wrong: Check your internet connection and try again.”If it helps, I have a system with: Era 300, Roam, Amp, Frame, Bookshelf and Play:3

Hello all,I have a house full of Sonos Play 3s and a Sonos 5 speaker that were old on my IOT WiFi network.  I wanted to move them back to my non-IOT WiFi network, which proved impossible using the normal “update your network” workflow through the app.  I got frustrated and factory reset every single speaker and connected them to my non-IOT network one by one.  Well, three days later and half the speakers migrated back to the old IOT network, and some didn’t.  I see both networks listed again in the app, and even when I try to delete the old network, it reappears about 10 seconds later.  Any ideas on how to fix this once and for all, I’ve wasted enough time trying to fix this and am tiring of constantly having to be patient with this system.Thanks in advance.

When streaming music at advanced volume levels the output level drops in sympathy with sibilant sounds, similar to severe compression. The effect isn't apparent on any other Sonos speaker in my system.

Cannot access international radio stations on my Sonas speakers.will this problem ever be resolved  . 

The audio coming from my Sonos port is delayed compared to the rest of my Sonos speakers. Is there a way to sync it?

Simple setupPC hard wired to routerrouter hard-wired to ZoneBridge 100ZoneBridge 100 transmits to ZonePlayer90ZonePlayer90 - DAC - integrated amp - spkrsWhen it's working properly PC Network showsPC - XPS8700Sonos ConnectLinkSys WRT54GL routerSonos BridgeWhen it cuts out, Sonos Connect is missing, apparently because it's not connected, but does it refer to a specific device?I do not have a smart phone, but I occasionally use the Sonos Controller 200.This setup has been working for many years, but the disconnects are becoming tiresome. Incidentally, the disconnects began after I updated the sonos Controller S1 to Version 11.14  Build 572150280 

Hi everyone can someone tell if iphone 14 plus works with trueplay? Android user I'm about to iphone 14plus. Thank you 

Hello, after updating to the new crazy broken, worse and I couldn't even imagine this new nightmare update with constant bugs app, can't add my sonos sub. The sonos sub can't no longer added to the new app. I tried to change the ownership that doesn't work.I tried to uninstall install again the app close and open like to communicate guiding me what should I do unfortunately this isn't helping either.Every experience now with sonos is a nightmare.Anyone know how to deal with those new bugs ?

Hi Everyone. Just wondering in surround mix set up:Bean Gen 2, Sub gen 3 as front and One Sl plus One gen2 as back speakers. Does back speakers will work same as there were either both SL or both One’s gen 2?One Sl with One gen2 in surround will have same performance?Thanks in advance  

I am so disappointed in Sonos - have been using it for over 10 years… service is now just garbage. I needed to switch to a new router- this should be a push of a button. It could not be done without call help desk - 1 hour waiting - 40 minutes on the phone - then he got it working w Ethernet only.  Tried to switch to wifi - followed instructions - not recognizing any products - no viable solution on the website… only has direction for S1 I have S2…Back on a call for support - message was 50 minute wait - actually waited an hour and 20 minutes before I had to leave for an appointment.  This is ridiculous…. I have 8 speakers and want out. Will not use the upgrade options because I don’t want to continue my investment in this company.Any advice on best alternatives?

I am trying to connect my sky glass remote to my gen 1 sonos beam. The beam is connect via the admin arc socket. I have two ones and a sub connected as well. How do I get the beam to recognise the sky remote? Currently using a One for All remote for the volume which is frustrating. 

I can no longer play radio stations from around the world using the My Tuner Radio on my Sonos speakers. As this was one of the main reasons for buying Sonos I’m not very happy. Has anyone  had the same issue, is there a solution, does Sonos know etc. if it cant be fixed I will be selling my Sonos and going with another system. 

Branche la tele et enceinte sonos one Moderator Note - Translation by Google:Plug in the TV and sonos one speaker

Hello!I use Google assistant for everything, and bought this Sonos BEAM beacause it now supports GA.The thing is, even if it is available for PT (as I said, I use it daily at my home), Sonos does not officially support it… so I cannot add it to my speakers. Is there a way to do this?