Before the updating to the new app I was able to syncronize my units (Port and Play 1 & 3) such that these played the same music/sound at the same time. Now, I cannot add my Port unit when I use the other units and vice versa. It says that “I cannot connect - and please try again later”. I can still syncronize in between the Play units without problems. Can someone advice me how to sort it out or is it something in the new app that doesn’t work? All units are using the same wifi source (no extensions).
Answered
Sonos Port doesn't syncronize with Sonos Play:1 &3
Best answer by Peter Dyrsting
The solution was quite simple. The unit wasn’t upgraded to the newest software. Where all units must have the same software if one wants to group them. Lessons learned. I like your comment regarding the router. It is my take that a router and e.g., the sonos system do not require special technical knowledge - and in my case I can only confirm that I should have added two and two together before contacting the support. To everybody who reads this: The units in the app are not automatically upgraded to the new software even if you have activated the button that says you want this.
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