Sonos Upgrade Offer vanished

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Hi,

I have 21 registered Sonos devices. I want to buy almost the same amount as we’re shifting to a new house.
Sonos used to show and touts offers as part of upgrade program. I was heartbroken to see ZERO on my account.
Customer Service isn’t helpful.
Specially with respect to the new debacle of an app.
Please help!

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AirgetlamAnswer

This is a user community. We can’t do anything other than point you to Sonos Support directly to discuss it.

If there are zero available on your account, it likely means that either they’ve been used previously, or that the devices have never been offered with a discount, as it is only the older devices that offer any discount associated with them. You may want to read the terms of the offer for discounts.

Bruce

AirgetlamAnswer

This is a user community. We can’t do anything other than point you to Sonos Support directly to discuss it.

If there are zero available on your account, it likely means that either they’ve been used previously, or that the devices have never been offered with a discount, as it is only the older devices that offer any discount associated with them. You may want to read the terms of the offer for discounts.

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Bruce

akerbeltz

Avid Contributor I

Given how they f***ed up the Sonos controller app, you may want to look at other systems anyway...

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