Skip to main content
Answered

Sonos Upgrade Offer vanished

  • August 25, 2024
  • 2 replies
  • 189 views

Hi,

I have 21 registered Sonos devices. I want to buy almost the same amount as we’re shifting to a new house. 
Sonos used to show and touts offers as part of upgrade program. I was heartbroken to see ZERO on my account. 
Customer Service isn’t helpful.
Specially with respect to the new debacle of an app. 
Please help!

Best answer by Airgetlam

This is a user community. We can’t do anything other than point you to Sonos Support directly to discuss it.

If there are zero available on your account, it likely means that either they’ve been used previously, or that the devices have never been offered with a discount, as it is only the older devices that offer any discount associated with them. You may want to read the terms of the offer for discounts. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Airgetlam
  • Answer
  • August 25, 2024

This is a user community. We can’t do anything other than point you to Sonos Support directly to discuss it.

If there are zero available on your account, it likely means that either they’ve been used previously, or that the devices have never been offered with a discount, as it is only the older devices that offer any discount associated with them. You may want to read the terms of the offer for discounts. 


akerbeltz
Forum|alt.badge.img+2
  • Avid Contributor I
  • August 26, 2024

Given how they f***ed up the Sonos controller app, you may want to look at other systems anyway...