Home theater

I have a Sonos Beam and 2 Sonos one speakers of which I would like to attach an android TV box to my Samsung 50” series 8 smart TV and receive the sound through the Sonos Beam. Currently the android tv box that I have attached to my tv is connected by HDMI cable. When trying to play through the android box the sound reverts to tv speakers rather than the Sonos beam. If I were to purchase a new android box with optical connection port and connect it to my tv with an optical cable Would this allow the sound to come through my Sonos Beam?your advice would be very much appreciated.cheersGraham

I have been running into intermittent distorted/choppy audio issues with my Sonos Beam only when using the HDMI audio input from smart TV. Wireless streaming is okay. The choppiness/distortion goes up and down when I adjust the Sonos volume and only happens when there is some audio input. When the audio source is changed to streaming music, the issue goes away. However, reverting to HDMI audio causes the distortion to re-appear. Power cycling the Beam seems to help temporarily but issue returns after a couple of days.My system includes a Beam and two Play:Ones in surround configuration. Distortion was only noticed in the Beam and not the surround Play:Ones. The Beam has a wired internet connection. I’ve tried switching the wireless channel between 11/6/1 but issue still persists.  The distorted sound only shows up when using the Sonos Beam. Audio is okay when using the TV speaker.  I have tried swapping the HDMI cable but issue still persists. I’ve disconnected all other HDMI inputs to

Hello everyone!   I hope someone can help me here! I cannot get Dolby Atmos to work on the Apple TV 4K, all I get is silence. If I play non-Atmos content from the Apple TV, it works perfectly. Also, i get Atmos just fine if i use the TV’s built in Apps, same goes for my Sony 4K Blu-Ray player too, Atmos discs and app content works perfectly, which is always confirmed with the Atmos logo appearing in the Sonos S2 app on the Now Playing screen.  I am only met with silence when trying to play Atmos enabled content on Apple TV, this goes for movies purchased from iTunes and movies on other apps such as Vudu, Netflix and Disney Plus. Atmos just wont work on AppleTV for me.   LG OLED BX 65” (2020 4k tv) Apple TV 4K Sonos Arc 5.1   Sonos Arc connected to LG TV via eARC port   In the LG OLED TV Audio Menu: eARC Toggle: On Digital Sound Out: Pass Through HDMI Input Format: Bitstream   In the Apple TV Audio Menu: Audio Output: HDMI Audio Format: Auto, Atmos Available Audio Mod

Hello community!I have just purchased my first Sonos setup:2 x Sonos One1 x Sonos Sub gen 31 x Sonos Arc My tv is a Panasonic VT60 55” with 1 ARC HDMI port.1 x Apple TV 4K I did a complete setup yesterday really exited to experience the setup.But something did not sound rigth and when digging a bit i understand my Arc plays Stereo 2.0. Been reading on the forum here and see there is an issue with LPCM or whatever it’s called and Sonos Arc not properly handling it. sorry, my sound skills are not all there yet 😳🤓 Then i did some more digging.Changed audio format from Auto on ATV to 5.1, but then i loose audio on Sonos Arc.Setting audio format back to Auto again and i go back to having stereo 2.0 on the Arc. Then i discovered something…Started Netflix on my ATV and started an episode of Star Trek Discovery.I pulled down the dropdown menu on ATV and see that i can select where to direct my audio, either HDMI or Airplay.so i tried using Airplay to direct the sound from ATV directly to the

Apologies if this has been somewhat answered somewhere deep in another thread! I’m not quite tecchy enough to work out where others’ set-ups will or won’t be similiar to mine. I promise I’ve done over an hour and a half of digging before deciding to add to the confusing spectacle of ‘will my set up work’ questions on this board!   I’ll try keep this short as possible to understand in the hope I don’t confuse things.   • I have ordered an Arc • I have an LG C9 with eARC • I use Infuse on my Apple TV 4K to stream my movies locally • In lots of cases my rips show as having TrueHD 7.1 Atmos - will they work and will I actually hear Atmos? • In some other cases my rips show as having DTS-HD MA 5.1 - will they work?   If I’ve missed any vital details that’ll help answer the question, please do let me know. Since I started reading these community posts (and Sonos’ repsonses in many cases), I’m worried I’ve really splashed out on a dud for my use case.   Thanks very much to all in

My Sonos Beam is connected by optical to my LG TV. Everything else is connected by HDMI. For some reason, the volume is extremely low when I'm using my Apple TV 4K or the Xbox One X. But the volume is full and rich with great surrounds when I'm using the Roku Ultra, LG 4K BD player, DirecTV, or streaming through the LG TV. I cannot figure out why the volume is so low on the ATV and Xbox. The sound is just so lifeless and quiet.  It sounds like the volume is coming through a 20” tv speaker system.

At what volume level is loudness effectively disabled on the arc? Thanks.

First time poster here…. we are considering an Arc for a home theater setup where the screen will take up most of the wall. There will be 4-6” of space above the TV, and based on room geography placing the Arc *above* the screen might give better sound (upside down so the Atmos speakers point towards the listener, instead of the ceiling in a normal setup).  Can you flip the channels on the Arc so that the left/right aren’t reverse when it’s upside down? Any other flags for this setup? Thanks!

The distance from the wall to the front of my wall mounted tv is 6 inches. If I use the arc wall mount and mount it as recommended the proper distance below the tv will the up firing speakers of the arc be impeded by the tv? 

As the title describes.I own an LG B9 on the latest firmware and the Sonos Arc on the latest firmware. When I need to increase the volume or lower it when using the TV remote, it is very slow, and I mean very slow. It can take up to 5-10 seconds before the volume actually lowers or increases. Sometimes I need to click 10+ times on my remote just to increase the volume or decrease it by one point. This has been so annoying to the point where I strictly use the Sonos S2 app just to control the volume of the Arc. Anyone here have the same issue with another LG tv or another brand?

My two play ones have been working fine but recently stopped. I’ve reset  as individuals and then  a stereo pair and work fine but as soon as add them as a surround sound they stop working and the revert to the green blinking lights. Can anyone offer any advice

Hi dear community!I just got a used Sonos Sub off a deal and I knew it is not working when I’m doing the purchase. However, after I got the Sub and did some testing to set it up I realized it is more complicated than I thought to fix it. So basically the devices just have a white LED constantly flashing, no response to anything, including hold the button to reset. I read from the support page that a constant white LED flash indicates boot failure. There are some interesting symptoms as well: when I connect it to ethernet cable, and search for devices using the iPhone app, it gives “found 0 Sonos product”,(instead of “No Products Found” when it completely powered off), and when I click the Setup button the app just crashes.  So basically I assumes there are some problems in the logic board, since it powers up fine and both boards looks in good shape(it’s already teared down). I have no other clues and searched around the community but can't seems to found any resources. For some reason

Hi all. I use the Samsung UBD-K8500 Blu-Ray player and a Beam (with a Sub and two Play 1s). When I play Blu-Rays that have DTS 5.1, the Samsung encodes down to DD 5.1. However, when I watch a film with DTS 2.0 (or any non 5.1 DTS), the Sonos app says I’m getting Stereo 2.0, but never Dolby Digital 2.0. Is DD 2.0 not a thing? Or is there some reason it will encode to DD 5.1 but not DD 2.0?

Hi. I’ve pre-ordered a Arc Surround Sound package and have a TV on the way which uses the Samsung One Connect box. I’d like to add a record player into this setup but... Am I right to think I have to buy a Sonos Amp in order to connect my turntable to Sonos? Or can the Arc accept direct input from a turntable like the Play5 can? (I assume a Sonos Port is no good because I don’t have a separate amp). I’d like to locate the record player on a sideboard well away from the TV. The TV runs all it’s connections into a One Connect box and so the Arc (I think) will physically connect to that. Do I connect my Sonos Amp to the Samsung One Connect box as well - or directly to the Arc speaker? (will the Arc have enough ports to simultaneously have cables connecting from the One Connect box and the Sonos Port?). Thanks to anyone that knows!

Hi. I have a Sony OLED A8F that only has ARC.   I understand the support sequence for Dolby decoding but wondering if Sonos will now be able to support DTS decoding?  Many of my movies I have ripped to disk using the best sound option only and many of those are any line of DTS.  Can you please verify if the new ARC will support any of these? Thanks  

Hi everyone, I’ve read through the forums and haven’t been able to find a solution to my problem.  I just installed the Sonos Arc, connected to Arc (not eArc) HDMI Port 2 on the back of my LG 65EF9500 TV. Apple TV is plugged into HDMI Port 1. I cannot get Dolby Digital 5.1 to pass through from the AppleTV to the Sonos, the App consistently says “Stereo 2.0.”  I’ve tried setting the AppleTV Audio Format > Change Format to Dolby Digital 5.1 and still get Stereo. TV Sound Out settings are set to Audio Out (HDMI ARC), with Digital Sound Out - both PCM and Auto didn’t make a difference.  Has anyone been able to get this combination of devices to work consistently and if so what is the ideal configuration on the Apple TV and LG 65EF9500 TV? Thank you,Ivan 

The Sonos Arc is around the corner, but it disappoints in some way.   First of all the front is made out of plastic! Plastic - seriously 😒  so it is a long plastic tube, not the nice metal we are used to from Play one and play:5.   Second of all the Dolby Atmos sound is not very impressive. Sony, LG and Samsung has better Dolby Atmos Soundbars out there since 2018 and comes with a cheaper price tag. So the Sonos Arc are beaten by 2 year old products from Sony and Samsung.    And third of all rhe Arc can't decode Atmos sound. So you have to rely on your TV to do it for you. So you need a brand new TV preferable with eARC and Dolby Atmos decoding in order to send the right signal to the soundbar.   But on the good side the vocals are better on the Arc compared to the playbar.

Hi. This might have been asked before but I thought I would give this a go.I have a Sonos Arc, with a Sub and two Play 1s. The Arc is connected to the HDMI ARC of my Samsung Q90r TV. The PS4 connected via HDMI to the TV.My query is about the audio settings on the PS4 to get Dolby Atmos.I have looked at several forums but none have answered this specifically.Firstly, I have tried different variations of the settings on the PS4 to try and achieve Atmos but with no luck. While playing an Atmos BluRay (Batman vs Superman and also Wonder Woman) I changed the audio settings as follows:1PS4: Linear PCMPS4 BR Player: Linear PCMResulting Audio per PS4: Dolby TrueHD 7.1Resulting Audio per Sonos App: Stereo 2.0TV only allows PCM to be selected2PS4: Linear PCMPS4 BR Player: Bitstream (Direct)Resulting Audio per PS4: Dolby Digital Multi ChannelResulting Audio per Sonos App: Dolby Digital 5.1TV allows PCM  and Dolby Digital to be selected, but not Dolby Digital +3PS4: Bitstream (Dolby)PS4 BR Player:

Bought myself a brand new Sony TV with eARC connection (tv model 55x950g/55xg9505). I've notice that when I put on display the Sonos arc HDMI input, there is no splash screen on TV. Just black screen with message that there is no video signal. Few days ago I had a picture, and later notice that the picture was changed and looks like there is a kind of error.Also, after setup Google  home app, the app show a new device named "Sonos tv control", that can't connect (connection failure), as can be seen attached pic to this thread.Atmos and streaming music works well most of the time. However, once in a while there is no sound output from the arc, only after I change the sound settings from Auto 1 to Auto 2, and then get back to Auto 1... Kind of annoying bug.TV runs Android pie 9.0.Not sure if  my Sonos arc or the TV is the problem. walkthrough will be welcome! Thanks.   

I have a 1 year old, quite high specs, Sony TV with the Disney plus app installed. I have disabled Dolby Digital Plus via the TV settings so that the signal is automatically converted into plain Dolby Digital by the TV. However my Playbar only receives a stereo sound. All other streaming apps (Netflix, Prime, etc.) have no issues.    Any idea why? I tried to search previous discussions here with no luck.   Thanks    Fabio

Just wanted to put this out there for whoever finds it helpful. I like a lot of other people have had issues getting Atmos from my Arc with my Apple TV 4K and my Sony tv (75x850f) no eArch. The Apple TV would do nothing but DD but I could get Atmos through my TVs Netflix app but that’s all. So today I changed over to a Nvidia shield tv 4K and now I get Atmos in Netflix and Disney+. I know this is not the answer some of us want...but it works.

I have been unable to get Sony Bravia Sync to recognize Sonos Beam.  I have tried the HDMI cable that came with the Beam as well as an HDMI cable I used for another sound bar, without success.   The Beam will play music from my Sonos app and from Apple Air play.  Help, please!

Hello,I just recieved my Sonos ARC and tried to connect via HDMI in the eARC port.  My TV wouldn’t recognize the Sonos ARC was connected - just that an “unknown device” was connected, and my Sonos App would not recognize that it was connected either.  I tried this multiple times, plugging and unplugging both the soundbar and the TV HDMI port connection. No change. When I clicked on settings, it allowed me the opportunity to switch from television audio to a receiver, but once I selected receiver - the choice disappeared altogether and all I had to choose from was tv speaker, wireless bluetooth speaker, or optical cable… it was very odd… and now, I can’t get that “receiver” option back.  Where did it go??  I’ve tried going into expert settings and toggling the eARC mode to Auto vs. off.  Nothing changed with that either.After much time and frustration, I connected it via the optical cable dongle attachment and it recognized the soundbar… but now I don’t think I’ll get the quality sound

I just upgraded from Beam to Arc and am incredibly happy overall. The wider sound stage alone makes it a worthwhile investment. I’ve got a 65” TV and the stereo separation of the Beam just wasn’t wide enough to support the screen size. Question: Currently, my TV uses HDMI ARC (no eARC) and will support the Dolby Digital Plus format. That said, I’m not sure if I’m getting the DD+ version of Atmos or not. Checking About My System section and it usually reads Dolby Digital Plus 5.1 for Atmos movies. Knowing this, is Dolby Digital Plus 5.1 the lossy version of Atmos? The Sonos app doesn’t display the Atmos logo when watching Atmos content, so I’m not sure exactly what audio format I’m getting. Current setup:TCL Series 4 65” TV (2018) With HDMI ARCSonos ARC2 play:1 surroundsSub Gen 2Apple TV 4K

Hi, I have a Gen 2 Apple TV connected to the Sonos Beam for sound (via AirPlay), and a projector via HDMI for video. All is well.  However, I want to be able to mirror my MacBook screen to the projector and play audio from the Beam. I can AirPlay from my Mac to the AppleTV then the projector no problem, but doing this sends the audio from AppleTV through the HDMI to the projector instead of the Beam. Any clever ways to split the video and audio from my MacBook mirroring between ATV and Beam? Or is there a device I can buy to force the Apple TV audio to go the Beam instead of HDMI? Thanks!