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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,283 Topics
  • 25,141 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3283 Topics
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barhudContributor I
asked in Amazon Alexa and Sonos
Sonos 1 Alexa alarms

I have completed the alexa setup but i dont seem to be able to set an alarm or timer. In the alexa app i can see it received and understood the request but alexa then replies sorry i am having trouble with that

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6 years ago
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Byron ConynghamContributor I
asked in Amazon Alexa and Sonos
Alexa in Australia ; workaround

I'd expected that Sonos would have timed their Australian release to Amazon's but apparently not. No ETA from what I can see either. Has the community found any workarounds?

319118
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6 years ago
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REMc GeorgiaContributor I
posted in Amazon Alexa and Sonos
Controlling Phillips Hue bulbs through Sonos 1

My son has an Echo Dot and is able to control Phillips Hue bulbs through Alexa. Can I use them with my Sonos 1 speaker since it has Alexa? Would I need anything else except for the bulbs? I searched the forum for Phillips Hue bulbs but found nothing on the topic. /thanks

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jgatie
6 years ago
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tgseaverAvid Contributor I
asked in Amazon Alexa and Sonos
Echo spot

I have a sonos one connected and trying to connect a echo spot and can't! Help

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Chris
6 years ago
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mnrlee85Contributor I
asked in Amazon Alexa and Sonos
Alexa overly sensitive on the Sonos One

Hi all, I have seen a few topics where people are commenting that they are having trouble giving commands to their Sonos One player via Alexa but I'm finding the microphone is too sensitive and it is chiming constantly when we are talking nearby without even using the wake word. Is there any way to adjust sensitivity (I don't think there is but thought it wouldn't hurt to ask). Also, is there any way to change the wake work like on the Echo? My other half is called Alex and it would be better to have a different wake work (we use Echo on the Amazon Echo Dot we have). Thanks.

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6 years ago
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DrPipsAvid Contributor I
posted in Amazon Alexa and Sonos
How to get voice control with existing system

Hi, I currently have 2 Sonos play 1s in different rooms accessing Apple Music for content. Is there a way of getting voice control with this setup? Do I need to upgrade a play 1 to a Sonos One? Or could I just get an Alexa dot? Will it all work ok with Apple Music?

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6 years ago
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thedonvaContributor I
asked in Amazon Alexa and Sonos
Can't pair Alexa and Sonos - Unable to discover devices - discovery failed - diagnostic report 8053297

I can't get Alexa and Sonos to sync up. I bought the new Sonos one and tried going through the setup. Alexa says hello on the Sonos but when I say discover my devices I get "I can't find any devices - go to the alexa app and enable that skill. I do that and then click add device (all my other stuff is in the app) but no joy, very frustrating. I ran a diagnostic report (8053297)

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6 years ago
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ezshoreContributor I
asked in Amazon Alexa and Sonos
Alexa stopped working on Sonos One

I got my Sonos One about 2 weeks ago and everything worked fine for a few days then all of a sudden silence. Alexa no longer works on the speaker. Disabled it then reenabled it to no avail...HELP!!

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L
6 years ago
SJSSJS
SJSSJSContributor I
posted in Amazon Alexa and Sonos
Tunein BBC radio stations stopped working

Hi Using the BBC radio stations from Tunein has stopped working. If I say, for example, "Play Radio four" it replies playing "Playing BBC Radio 4 from Tunein on (Front Room)". Then silence. On all my Sonos speakers. Other radio stations from Tunein work. If I just use my Echo Dot it works. Though I suspect Amazon are not using Tunein? I am not sure. I can play Radio 4 through the Sonos app on my mobile phone. Music works. From Spotify. Tunein directly works on my PC. I have tried switching my router off and on again. I have switched my Sonos speaker off and on again. I have Disabled and Enabled the Sonos skill. Not working. Anybody got any suggestions?

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6 years ago
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BigdriveContributor I
asked in Amazon Alexa and Sonos
Playbase with Alexa

Hi, I’ve just purchased a Playbase and totally happy the performance. The only thing I’m less impressed with is the connection to my TV remote. Does anybody know whether the TV volume can be adjusted using voice control via Amazon Alexa? I’ve got several Echo Dots around the house that work faultlessly with my Play 1, Play 3 and Play 5 speakers. Thanks.

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P
6 years ago
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Deez72Contributor III
asked in Amazon Alexa and Sonos
Sonos one - Nest voice control

Has anyone had any luck in having Alexa access their Nest thermostat, or any other smart devices? I have the skills added and linked, but Alexa cannot find my nest thermostats, iHome smart plugs, or Arlo Pro cameras. Any help would be greatly appreciated.

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Chris
6 years ago
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ImprovNeilContributor I
posted in Amazon Alexa and Sonos
Sonos, Alexa and Ireland

Hi Sexy Sonos people. I can only assume you're sexy, because my Sonos speakers are sexy. If you're not sexy, or if you don't appreciate being called sexy, then I apologise. Speaking of sexy, do you know what else is sexy? Cadbury Creme Eggs. Its a perfect combination, the chocolate and the mysterious filling. It just goes together and the texture as you eat it is divine. Each bite, no matter what stage you are in the consumption of a Creme Egg, is a perfectly sexy combination. Its hard to tell just when the chocolate ends and the mysterious filling begins because they just fit together in a wonderful perfection. A righteous coupling. Just talking about it is making want to eat one. 180 calories later and I'm back. Do you know what else is as sexy a the taste sensation of a Cadbury's Creme Egg? Thats right, Alexa Integration with Sonos. IT IS THE ULTIMATE CREME EGG! Did you know you can get Creme Eggs in many countries around the world? Cadbury's ship them wherev

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6 years ago
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willneildContributor I
asked in Amazon Alexa and Sonos
Sonos one routines

I am trying to set up a routine on Sonos one through Alexa app it seems to control the lighting but will not give me audio response? Why is this?

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AjTrek1
6 years ago
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Kkirk01Contributor I
asked in Amazon Alexa and Sonos
Alexa in Canada

For Christmas, I bought an Alexa Dot off Amazon Canada for the main purpose of voice control of our Sonos system. The description said it supported this. I would not have purchased Alexa if I knew this was, in fact, not the case in Canada. I'm very disappointed. When will the Sonos skill be available in Canada?

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6 years ago
graison
graisonTrending Lyricist I
asked in Amazon Alexa and Sonos
Follow-Up Mode makes Confirmation sound repeat

So I turned on follow-up mode on my sonos one and now it has gone crazy. After I issue a command it goes “bong” bong bong bong bong etc continuously. Unplugged and plugged in and it kept doing it. Turned off follow-up mode for now which seems to have solved the problem. Any one else see this?

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6 years ago
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michael319Avid Contributor I
asked in Amazon Alexa and Sonos
Sonos won't play when i ask alexa to play?

I have music playing on my sonos via the sonos app. But sometimes when i ask alexa to play it will say hmm. you''ll have to enable the skill, but yet if i then go into the actual sonos app and press play it works. why does alexa not always play and pause when i ask it, even if music is showing as paused on the app?

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6 years ago
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nemzaContributor I
posted in Amazon Alexa and Sonos
Goodbye Sonos

I've had my first Sonos One for a couple of months now and I'm deciding to part ways with Sonos entirely. There are just too many cons to the few pros for me. I thought I'd provide some of my feedback: Pros + Great sound quality - best in its class in my opinion + Great build, looks elegant and sleek Cons - Proprietary Sonos app for iOS is complete junk Can't scrub songs i.e. skip forward Need to save favourites to the Sonos app and then they don't reflect in the music service Can't play the previous song when using the Google Play service - Can't cast from native apps of Sonos supported services like Google Play (this seems to be an iOS thing) - "Can't connect to device" when I'm more than 5m away from it even though my wifi signal is max - No Bluetooth, which I can get over, but when a friend want's to play some music, then it's a complete waste of time getting them into the eco-system - No mini-jack input - Alexa is not supported in my country

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6 years ago
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N9EBJContributor I
asked in Amazon Alexa and Sonos
Multi Room Music Groups

I just got my Sonos system (Play Bar, Sub, and 2 Play 1s ) I set all of these up in the same room (Living Room). Living room appears as a device in my Alexia app, but I can not add it to an Alexia Multi Room Music group. Does anyone know why or how I can fix this? Thanks

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UKMedia
6 years ago
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ghothemContributor I
asked in Amazon Alexa and Sonos
List of Supported Alexa Skills

Where can I find a list of Alexa Skills supported by Sonos One? It's frustrating to go through the setup of skills only to find they are not supported. Thanks.

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6 years ago
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alant78Contributor I
asked in Amazon Alexa and Sonos
Sonos one Alexa app not available in Singapore?

Hi I just got the Sono one but the Voice command cannot be connected. Does it mean Alexa is not available in Singapore?

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h1lt0n
6 years ago
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divaesqContributor III
asked in Amazon Alexa and Sonos
Alexa/Audible and Sonos?

Just got the new Alexa integration working but where are the Audible Audiobooks???!!! This is my number one use case and been waiting for two years since Sonos broke the previous integration. Come on people!

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Chris
6 years ago
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RealMusicTrending Lyricist I
posted in Amazon Alexa and Sonos
Can't Repeat A Track Using Sonos App with Amazon Music Service, Discrepant Functions with Alexa & Sonos App???

I'm sure this has been asked a thousand times, but I can't find it under the search menu. I just got a Play:1 and in discovering more about just using the Sonos App, I was listening to a station that I have selected in Amazon Music. I wanted to repeat a track, but there was no was of doing so via the Sonos App. This does not make sense, especially if I heard a song a couple of minutes ago, and want to know what song it was, artist, etc. I can't figure a way to back up the app or look at play history. Now, you may be asking, why are you posting this in the Alexa section? Because, when I use Amazon Music through Alexa app or voice control, I cannot control the volume of my Play:1 with my iPhone. I guess that is an Amazon thing, but this too is foolish and creates a fragmented system. I have to go to Alexa app to back up a track or figure out who it was, and then I have to go to the Sonos app to control the volume of the speaker??? This can't be the way it is designed to be. I h

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Keith N
6 years ago
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GinoDotCom2Trending Lyricist I
posted in Amazon Alexa and Sonos
Amazon remote hard keys compatibility with Sonos

Hello, I bought a $30 Alexa remote over the weekend and this little guy is just great.. no more yelling across the room to control Sonos through Alexa. No more yelling across the room to control my home lights through Alexa :) While the voice activation sent from over the remote works great controlling Sonos, The remote has some hardkeys that unfortunately do not control Sonos. I would just LOVE if Sonos can work with the Alexa team to make the hard buttons active across the Sonos platform. Considering that Sonos never really had a remote control (except the original Sonos controller that went extinct), it would be super ideal to have a pause button, fast forward/skip or rewind and volume buttons all active on this cool little remote so when pressed Alexa will somehow know the commands are to control the active Sonos system that’s playing music. Please please won’t the Sonos team work with the Alexa team to implement this feature.. pretty please 🙂

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melvimbe
6 years ago
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FaustContributor I
asked in Amazon Alexa and Sonos
Using Alexa to access my library by voice command

I am a new user setting up a system for my father so he can using Alexa commands to listen to music stored on my mom's computer. (He's very computer-phobic). I can get Alexa to open up the music library and start playing at random, and from there to skip a track. But I can't get it to start playing a particular song or artist. Even more confusing, if I say, for example, "Alexa, play Warren Zevon," it will start playing Warren Zevon songs that are not in my library. I don't know where this music is coming from! I removed all streaming services. Help!

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bockersjv
6 years ago
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Ryan123Contributor I
posted in Amazon Alexa and Sonos
HOW TO USE MY ITUNES LIBRARY WITH THE NEW SONOS ONE ALEXA

HOW TO USE MY ITUNES LIBRARY WITH THE NEW SONOS ONE ALEXA - HELP :?

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1
6 years ago
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