Hi I have a pair of One's , one is in the living room and the other is in the dining room. Sometimes when I ask Alexa a question they both answer or one will answer followed by the other a few seconds later.
Any ideas how I can rectify this so only one answers?
Thanks
Answered
Sonos One stereo pair
Best answer by UKMedia
Can you check that the small white round light is displayed on the top of the Sonos One? If not the mic is turned off, just touch the mic symbol to toggle back on.
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The process that they should follow is for the Amazon server to determine which device received the clearest command and mute the other one, although sometimes more than one will chime. Can you disable and then enable the Sonos skill in the Alexa App>Skills>Your Skills>Sonos
I have 2 One's set up as a stereo pair in my living room, one of them, no matter how close I am to it never answers when I address alexa. Any ideas?
Can you check that the small white round light is displayed on the top of the Sonos One? If not the mic is turned off, just touch the mic symbol to toggle back on.
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