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Playbase and Alexa

  • July 14, 2018
  • 2 replies
  • 4096 views

Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.

Best answer by fdastoor

I was able to resolve the issue in the following manner: I disabled the Sonos skill in Alexa app. Then enabled Sonos skill again and had Alexa re-discover all my Sonos speakers. The Playbase was discovered properly. I can now play music directly on the Playbase when I need to.

Thanks to all for their help and suggestions.
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2 replies

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  • Trending Lyricist I
  • July 14, 2018
Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.

How are you referring to the Playbase with Alexa? I call it the assigned Sonos name (i.e. Living Room) and Alexa recognizes I want to play something there about 30-40% of the time.

  • Author
  • Avid Contributor I
  • Answer
  • July 16, 2018
I was able to resolve the issue in the following manner: I disabled the Sonos skill in Alexa app. Then enabled Sonos skill again and had Alexa re-discover all my Sonos speakers. The Playbase was discovered properly. I can now play music directly on the Playbase when I need to.

Thanks to all for their help and suggestions.