So i'm pleased that the Spotify integration landed early - not so pleased that it doesn't seem to work properly. I can get Alexa to play my playlists "play my Prince playlist" will work. But when I say "Play songs by Prince" Alexa responds: "Playing songs by Prince, on Spotify" but then precisely nothing happens. Whatever song was playing before I issued the command continues to play. Anyone else suffering with this? Thanks
Page 1 / 1
I have this problem as well. If nothing is playing, Alexa understands my request, says “ #” is playing in “#” and nothing happens. If I change my default music service to amazon music it seems to work well. When switched back to Spotify I get silence. I have changed multiple settings and have also deleted and reinstalled the sonos skill. The results are still the same. If I have music already playing and I ask for a new song, Alexa replies and then continues to play the song that was originally playing. I can play Spotify through the sonos app with no problems. However, all voice controls, for me, with Spotify don’t work.
I am also having exactly the same issue. Changing my default music library to Spotify or radio stations to Pandora breaks voice control. Voice control works fine when I change the defaults back to Amazon Music. Just reported this to Sonos Support's Twitter account. Let's see what they say. Looks like a really serious bug got released in the rush to get Spotify voice support working.
I have the same/similar issue. The first time I set up, I requested “play Tom Petty” and it worked perfectly that one and only time. After that I couldn’t get it to respond. Music plays through sonos/Spotify via iPad. Also, Alexa does verify that the request is being played (when requesting via voice control) but playback doesn’t occur.
Replying to my own message... I went to the Alexa app and disabled the Sonos skill, and then Enabled the Sonos skill again.... that fixed my issues. I hope this helps others!
I have had no problems with the Spotify voice integration. I just got my Sonos last night and setting up was a snap.
I just heard back from Sonos support on Twitter and they asked did I have the same Spotify/Pandora accounts configured on Alexa and Sonos. Turns out I have a Spotify Family account and used two different accounts fro Alexa and Sonos. Fixed that and everything is working perfectly now!
ditto for me, thanks!
I’m having the exact same problem. Did you ever solve this?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.