Talk Sonos Products

Hello,Since 16.5 update we can no more control the volume or skip using the iPhone hardware button or the Lock Screen buttons.I’m aware that it’s an Apple limitation. Why Sonos do not propose some control center button for basic features (volume +/-, skip, pause/play).It would be very effective for user experience.  

Hi there. I just bought a Sonos Beam Gen 2 soundbar, and made some changes in the settings for a better experience when watching movies and tv series. Although Im enjoying the sound, it’s not so good to listen music with the settings I have now. This weekend Im going to buy a pair of Sonos ONE SL to add the surround. My question, it is possible to listen the music only in the pair of SONOS ONE SL?And using the pair and sonos beam gen only for movies/series. 

It is possible the put the Sonos arc behind the tv. The reason is that the Sonos arc will hide the bottom of the screen. thanks

Can I buy a black Arc and a White Sub Woofer or do I have to the same color?

Looks like the previous thread got closed - but the problem is still here  I have 3 Roams and 2 of them went bad before 2 years - the 3rd is still ok but not quite a year old yet.Sonos needs to step up on this - all I want is for them to replace the batteries or send me new ones & instructions how to replace. My 1st call to support ended in the tech telling me they would either send new batteries or replace the untis - they did neither. I have been a loyal Bose user for 30 years and made the switch to Sonos slowly 2 years ago & started buying new Sonos speakers - I am wondering if I made the correct choice - clearly Sonos is not supporting the Roam product.

I am sure similar issues have been answered but I would like to throw a line out anyway.I am currently traveling and have someone staying at my place where I have a Sonos home theatre system installed. Yesterday I was playing music on my Sonos roam I travel with through the Spotify app on my phone and noticed that the music kept stopping randomly (I was using Bluetooth).During the same period, I got a message from the person staying at my place saying that the Sonos System keeps stopping and skipping ant random intervals. They were playing from their own source and not using Spotify from within the Sonos app.Due to the timing of both these isolated issues, I ask myself: “Is this coincidental or is there more to this?”Could it be Spotify somehow causing the issue?Is it interference? Am I going crazy?help.   

Hi all,I currently have two ONEs in the lounge (stereo pair, on Sanus stands) and two Symfonisk Bookshelf speakers in the kitchen (stereo pair).I am looking to buy a Beam Gen 2 for the lounge. I am thinking of bringing the Symfonisk speakers into the lounge and placing them on stands behind the sofa on either side with TV straight ahead and keeping the ONEs where they are at either side of the TV in the far corners. For TV, I would like to use the Beam as main speaker(s) and Symfonisks for Rear Surrounds. I don't think I can also add the ONEs as extra speakers for TV in this set up?For Music, I would like to use the Beam, together with the ONEs (as a stereo pair) and IF POSSIBLE, also the Symfonisks. Would the latter best be achieved by changing the setting to Full Audio (not ambient)? Also, assuming I can do all of that, am I going to notice a big improvement when playing music to all these speakers, compared to what I'm used to, ie, playing

Already have 2 Sonos subs (Think Gen2) hooked up in two separate rooms, can I add a 3rd Sonos sub to the system (ideally new Gen 3 sub)?  Want to do another another room with Arc and Sub, but can’t find anything that says this is possible or not possible.  Want to avoid the amp and 3rd party sub if possible.  Thanks

I’m used to using streaming music to bluetooth speakers. You go out of range and the music stops - I get it.Today I was using the Sonos App to stream tunes to my pair of Sonos One’s. I had to go out and I figured that the music would stop and the speakers would go into standby as I would be out of range. But no, I came back home and the speakers were still playing music… huh?Explain to me like I’m 5 please.Thanks!

I bought this 2 years ago! And i think it was introduced 2020? Is there already an end of support date announced for this product?

Pourquoi on ne sais plus écouter la musique qui se trouve sur son GSM Android  ???

I’m listening to the 1989 (Taylor’s Version) album that came out today and something is wrong with the mix, but only on my Sonos system (Arc+sub+2 300s). I’m using Apple Music. During the chorus, when she sings “Wildest Dreams uh uh huh,” the “uh uh huh” part raises the volume of the soundbar and is jarring. I thought this could just be the mix, but I played the same track using the same source through my Airpod pro 2nd gen and the same jarring volume bump doesn’t occur.Why is this happening? It’s difficult to listen to, and also gives me pause that Sonos isn’t properly interpreting the mix.If you want to hear what I’m hearing, go to around 1:04 on Wildest Dreams (TV) on an Atmos Sonos.  

hi all, we have sonos ecosystem currently and looking to add some more.  i’m looking to setup a beam and 2 era 100s in our living room  as a home theater setting, but id also like to add one or two of our One speakers to the beam and eras for music only around the house.  Is this possible?  do i need to create separate “rooms”  for music and for home theater? or some other way to set this up?   ideally i’d like the whole house to be able to play music as a room, but then toggle (or automatically switch) the home theater speakers for TV viewing.  I cant find anything in the forums about setting up multiples with the same speakers.

Does anyone know if I need to use the new app for the Move 2?  We have some older Sonos speakers upstairs that we’d want to pair with this, but they won’t work on the v2 of the app.

Hello, first of all sorry for my bad English. I have the following problem, my play 5 gen1 only outputs sound over sub and high. Midrange is dead. I'm already disassembling the play5. You can't see faults with the eye. Which components are responsible for the center? I would be very grateful for tips. 

Hi Sonos Community! My wife and I have bought a barn conversion off plan and I’m starting to think where to put plugs and wiring for speakers etc.The main living space is around 8.5x8.5m, the ceiling height in the middle is 8m!The existing timber frame is still there, around 3m up from the ground so was thinking of mounting the Sonos on these?There is a mezzanine area where we’re going to have our TV. I’m trying to figure out what to do in the main space which has kitchen, dining table and living space (sofa and woodburner)Do I try and just fill the room with 4x 1s or Era 100s?Or should I do more strategic placement based on the 3 ‘zones’?Maybe just a pair of fives either side of the kitchen projecting into the whole space?Thoughts please!

Hi 👋  Sorry if this has been asked before, I have searched but couldn’t find anything listing compatible soundbars for the new Sonos five. Has anyone got a list of what soundbars are compatible with two Sonos Fives please? Many thanks

Hi, I'm hoping for some advice on upgrading my system. I know some of these questions have been asked before, so I apologise if they seem basic. I've had a search through and read many posts but couldn't find exactly what I am looking for.I currently have two ONEs in the lounge (stereo pair, on Sanus stands) and two Symfonisk Bookshelf speakers in the kitchen (stereo pair).I am looking to buy a Beam Gen 2 for the lounge. I am thinking of bringing the Symfonisk speakers into the lounge and placing them on stands behind the sofa on either side with TV straight ahead and keeping the ONEs where they are at either side of the TV in the far corners. For TV, I would like to use the Beam as main speaker(s) and Symfonisks for Rear Surrounds. I don't think I can add the ONEs as extra speakers for TV in this set up and that's ok if that's the case (but would be nice).For Music, I would like to use the Beam, together with the ONEs (as a stereo pair) and IF POSSIBLE, a

I’ve just recieved the latest syatem update on my Sonos Beam Gen 2 and Sub Mini. what does the update fix/improve please? Will it fix a problem Ive had with my TV switching back to TV speakers from the Beam and needing a power cycle to reconnect. 

Hello! I have a very good hifi audio system that I would like to make work with my Sonos speakers in other rooms. I want to be able to walk through my house and hear music seamlessly with no delays. With my Sonos speakers in different places, all works great. How do I incorporate my existing stereo system into my Sonos system? Port? Amp?

Brand new Sonos move and I can’t get it to work at all it’s getting very tiresome to use the Sonos system.  I have so many components of my system I am not prepared to lose by upgrading to sonos 2 appthis new speaker won’t downgrade and there for me - $659 I can’t use  

I'll be moving into a new condo. My current thought is that the 2nd bedroom will have my audiophile setup and I'll want a port for there. The living room will have a 50” ish tv and I'll want some speakers and sub for it. Finally, for the main bedroom and deck I could use a pair of potable speakers. Maybe I'd use them in the kitchen too. I'm not too concerned about audio quality for tv purposes but I like the idea of that audio being good for music. I'm not sure of how the audio at the tv would extend to the kitchen. I'm looking for suggestions for the tv audio and pair of portable speakers.  

Hey Community,I currently have a bunch of alexa speakers all over my house, the sound isn’t great but I love that I can connect speakers and play music throughout my entire house. I want to upgrade, looking at sonos. I’m looking at the ultimate immersive set with Arc (includes Arc, sub gen 3, (2) era 300’s). I’d like to be able to connect additional speakers to that for when I play music, thinking 4 additional ERA 300’s and 2 Move 2’s. Anyone know if I can play music simultaneously on all of those devices?

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

I have had my Port for a couple of months, and it has worked flawlessly.  Up until this morning, when only a white noise is streaming on the coaxial. It disappears if I change from pass-through to variable, and lower the volume to around 30, or lower. However, I want to use the pass-through or fixed at 100. How can this be resolved?