Skip to main content
Jacqui Lewis
Contributor I
October 21, 2023
Answered

sonos move 1 wont downgrade

Brand new Sonos move and I can’t get it to work at all 

it’s getting very tiresome to use the Sonos system.  I have so many components of my system I am not prepared to lose by upgrading to sonos 2 app

this new speaker won’t downgrade and there for me - $659 I can’t use 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
GuitarSuperstarAnswer
Lead Maestro
October 21, 2023

Did you follow the instructions in this article?

https://support.sonos.com/en-au/article/downgrade-a-sonos-product-from-s2-to-s1

"Receive with simplicity everything that happens to you." - Rashi
View in thread

2 replies

GuitarSuperstarAnswer
Lead Maestro
October 21, 2023

Did you follow the instructions in this article?

https://support.sonos.com/en-au/article/downgrade-a-sonos-product-from-s2-to-s1

"Receive with simplicity everything that happens to you." - Rashi
    Jacqui LewisAuthor
    Contributor I
    October 26, 2023

    Did you follow the instructions in this article?

    https://support.sonos.com/en-au/article/downgrade-a-sonos-product-from-s2-to-s1

    Thanks for taking the time to share

    this was the key 

    it’s all working now. 
     

      Terms & ConditionsAccessibility statement