I’ve just recieved the latest syatem update on my Sonos Beam Gen 2 and Sub Mini. what does the update fix/improve please? Will it fix a problem Ive had with my TV switching back to TV speakers from the Beam and needing a power cycle to reconnect.
Answer
Latest Update
+2Best answer by Ken_Griffiths
Any release notes are here:
https://support.sonos.com/en-us/article/release-notes-for-sonos-s2
It just says…
- Bug fixes and performance enhancements.
…so quite possibly, but try it and see. It may depend on your TV make/model etc. or it might be your cable connection etc.
If the issues do persist however, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.
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Any release notes are here:
https://support.sonos.com/en-us/article/release-notes-for-sonos-s2
It just says…
- Bug fixes and performance enhancements.
…so quite possibly, but try it and see. It may depend on your TV make/model etc. or it might be your cable connection etc.
If the issues do persist however, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.
+2Thanks, I’ll monitor and if not fixed follow the link
I'll see you on the darkside of the moon
+24Sounds like a problem with the TV, not the Beam, you should look into a firmware update for that. At minimum tell us what TV you have.
+2
Sounds like a problem with the TV, not the Beam, you should look into a firmware update for that. At minimum tell us what TV you have.
I’m sure its not the Beam. But have seen on a few forums people having the same issues.
It’s a Samsung QE43QN90B Qled 43” 10 months old, It has the latest firmware update, Sonos beam Gen2 + Sub Mini 6 Months old connected to the eArc HDMI and a Firestick connected to HDMI 2. I’ve purchased a Lindy CEC free HDMI adapter and connected that to the Firestick because I thought that was the problem at first.
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