Talk Sonos Products

Opening this thread to add some details of my experience so far with the product and its setup - on 5GHz WiFi network in particular.  In short, the the hardware of SYMFONISK Bookshelf Gen2 appears to support only the lower frequency channels of the 5 GHz WiFi spectrum, which is a bummer. I use the TP-Link Omada setup and have enabled the AI based WiFi band optimization to run once a week (which enabled it to function much more efficiently and I have never had any problem with it on my other devices); after one such run is when the device fell off the network and could not connect back. However it continued to funciton normally the moment I enabled 2.4 GHz network with the same SSID.Post reaching out to Sonos support - to arrive at no conclusion, resetting my Sonos device once and going through all the logs on my network end, I figured out that the device does not support higher frequency channels such as 149, 157, etc.The moment I manually changes the settings to a lower frequence chan

there is not any reset switch please help me

Since Trueplay does its best to measure the acoustic space I was wondering if it could report on a best effort reverb / RT60 measurement to help with understanding echo and reverb in a room.  it would have to expose some sort of report after tuning a room - something like the room could benefit from a bass trap or reverb is highest in these frequencies and maxes between 1 and 2 seconds or all frequencies tested except X are below 50 ms etc  

I have a Sonos amp w 6 outdoor speakers and a sub.  I have been listening without issue for about 2 months and out of the blue, 3 speakers (left channel) have gone out.  Still listening to the right channel speakers w/out issue.  Before I start digging up my landscape any suggestions?

I’m converting an old barn that is 35 x 32. The walls are 11’ and go up to a peak that is 23’. How many speakers shold I mount around the space for a great music sound? Where should they be mounted? And chich speakers should I purchase?

Hi! I've decidced to change my current setup with Sonos and i'm not familiar with its capabilities.I'm interested in getting one Beam and two Moves. I would like the two moves to move around the house and when it's time for movie to pair them for stereo with the beam and eventual sub.Would that be possible and if so would you suggest to be good idea or is there a flaw in my desire.As addition will it be possible to stream the sound from PC to sonos and a wall projector at the same time without any additional complication and/or latency?Best regards!

The Sound bar was great for sound with surround. Unfortunately, it failed after five years. I purchased a Beam recently, and to follow up on a previous conversation, the Sound bar is much better for those of us with hearing issues. The beam is just not as dynamic with sound. I just returned the Beam, not so much for the sound, but because I still have an older TV and the Beam (and the Arc) both now utilize the HDMI eport or Arc port. The Sound bar utilized an optic cable and I could control the volume of my TV audio on the Sound Bar with my TV remote.  With the Beam & Arc I will have to purchase a newer TV in order to do this. (Current uses RF remote, would need IF for TV & Remote for Beam or Arc) The Sound Bar had no issue with RF.  I understand Sonos will be refurbishing the Sound Bars that we turn in and reselling. It would be great if Sonos just made a sound bar that can work in either option so that at some point if I bought a newer TV I would not have to change my Sonos p

Trying to decide on 3 different Sonance speakers from Best Buy for our deck. I’ve looked at the specs but I can’t decide what I need. They range from $441, $569, to $879. The less expensive ones have good reviews. Do I really need the $879 for good quality sound with a bunch of people. How much difference to the ear is there?

Hello, like some of the users in the community, I have been hit with the curious bug of the Windows controller getting stuck at the startup icon because it is unable to bind port 3410.Log entry:<ApplicationData>@Module:module @Message:Can't bind (port 3410)</ApplicationData>As the solution that worked for me is different from the other posts I found, I wanted to share another. In my case, the reserved port was caused by a combination of Hyper-V / Docker / WSL2 reserving a bunch of ranges.Confirm that a reserved port is your problem by running  netsh interface ipv4 show excludedportrange protocol=tcp and if you see a port range listed that includes port 3410, proceed.Disable Hyper-V and reboot Run netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 to reserve port 3410 Enable Hyper-V and rebootThis permanently fixed the problem for me.

Why isn't stereo pairing via Bluetooth available on either the Move or Roam?I have Bluetooth speakers from 2015 that cost $50 each that have stereo pairing capability.  I spent over $850 on a pair of Move's and was shocked to find they didn't have this capability.  It's a little mind boggling of an audio tech leader (and premium priced) Sonos product. I'd be interested in purchasing a pair of the new Roam's, but without Bluetooth stereo pairing capability, I'm going to pass.  My primary use for these would be the beach, which obviously doesn't have Wi-Fi. Are there any plans to add Bluetooth stereo pairing capability to the Roam or Move?  If not, why?  

Hi,Newby here.I've read thru the 'Using Sonos as PC speakers' post which explains a lot of the options. However, as I'm new to Sonos I wanted to understand my options and any associated limitations in my use scenario.I will be going whole home with Sonos over the coming months but only have a Roam at the moment as wanted to test operability and the sound profile.My question is regarding one room, a home office, where I would like to connect both a local TV and a local PC to the same Sonos product and be able to,1. Watch TV, mainly when the wife has commanded the main room, (which will have ARC/Sub/Era 300s), or with news in background whilst working. Stereo presentation is fine, Atmos not necesarily needed.2. Use the speaker for PC audio, (Teams, music etc) Not likely video as the speaker will be at 90' to me when using PC so a short audio delay would probably be fine.3. Playing same audio around the whole house.It seems I'm looking at units that will provide 2 inputs.So suggestions an

I've just connected the Sonos Arc to my LG 65EF9500 TV via HDMI ARC (eARC not available on the LG). When using my Amazon Fire Stick with a movie encoded with Dolby audio, the Sonos app shows Dolby Digital 5.1, which is all I expect without eARC on the LG TV.However, I also have an Oppo Blu-ray player (UDP-203) connected to my Denon receiver (AVR S920W) via HDMI, and the Denon is connected to the LG TV also via HDMI.I have the Denon receiver set to “pass through” for HDMI so that the the Oppo signal goes to the LG even with the Denon switched off. (I have also taken it out of “pass through” mode and played a Blu-ray disc with the receiver on - same results noted below.)When I watch a Blu-ray disc encoded with Dolby surround audio on the Oppo, I cannot get the Sonos Arc to recognize the audio properly, and the app shows Stereo PCM 2.0. How do I get it to recognize Dolby Digital 5.1 like it does with the Fire Stick as noted above?Is there a setting on the Oppo or the Denon I need to chang

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. Moderator note: We updated this article in October 2023 with new information below.This behavior was due to a Sonos cloud outage at that time that is now resolved. Therefore we closed this topic.  

I have 4 Sonos speakers in my home. I have 2 iPhones that belong to 2 different people that have different music apps.  Now I want to hook up to use those 4 speakers. Should each iPhone have its own Sonos account?

Hi,Just a heads up really - I’ve got a mixture of managed and unmanaged switches on my network and they all work fine, but the GS108PEv3 switch messes up the entire network when plugged into a SONOS device. I think the issue is it’s a semi-smart switch that doesn’t support STP, but it probably knows enough about it, so it’s presumably stripping that data from the packets.Avoid!

I don't know the proper language to tell  Sonos where it is //ETC.

Has anybody used the HDFury Arcana to successfully pair the Sonos arc with a Samsung TV with an Earc HDMI port, and a Direct TV receiver? Since it costs $299 I would rather not buy one if it isn’t going to fix the issue. I posted elsewhere (as have others) about my new 2023 model Samsung TV not recognizing or ‘handshaking’ with my Sonos arc. At the moment I’m using an optical input between the two, but I don’t think I’m getting Dolby Atmos or the best out of my Sonos surround system. 

Hello - After years of no issues, my Port suddenly stopped broadcasting music in the middle of listening to it today. Port still appears in my system. No issues with interconnectivity. Can still work for all other music channels / sources EXCEPT direct line in. I currently have a turntable plugged into it via a pre-amp. RCA’s to from the preamp’s out  to the PORT’s input. However Port no longer recognizes when this turntable or any other RCA device is plugged into it. It just shows as the LINE AN source as “disconnected” in the app. Any ideas? Attempted a reset, that did not work. Support seems stumped as well. I swapped RCA cables and devices. It’s as if the input just suddenly died while I happened to be using it. Any ideas?

Please can we get a schedule for night mode. Its such an easy thing to do. It only changes the phone app! Its been asked to be added for years. Yes we can do a work around. What a faff that is. This request has been asked for for so long. Are your software engineers asleep? 

I would like to integrate a pair of Yamaha DSR 115 powered loudspeakers and powered Subs into my Sonos system for my garage.  I called Sonos customer support and they said the Sonos Connect AMP is what I need, but I’m pretty confident the representative is mistaking. I believe it is the Sonos Connect or Sonos Port that provides non amplified output signals. But would like to make sure it would work before I purchase either. I do understand I will need a RCA to XLR adaptor cable. Is there any advantage using the Port over the Connect?Thanks!

I would like to integrate a pair of Yamaha DSR 115 powered loudspeakers and powered Subs into my Sonos system for my garage.  I called Sonos customer support and they said the Sonos Connect AMP is what I need, but I’m pretty confident the representative is mistaking. I believe it is the Sonos Connect or Sonos Port that provides non amplified output signals. But would like to make sure it would work before I purchase either. I do understand I will need a RCA to XLR adaptor cable. Is there any advantage using the Port over the Connect?Thanks!

Do you really need 2 of the same devices for surround sound and why is that. I have 7 speakers collected over the years and all are differnt models do I really need another to use as surround sound. I was hoping to connect a Sonos bean and Era 300 together.  ThanksH

Hi all,I and hoping to get some clarification on the set up of the Sonos sounds system in the living room as I am building a new house.the living room is around 10m by 7m with 3m height.there will be a TV on one of the walls. I am hoping that I could have a TV connected to Sonos amp via HDMI. Then a single Sonos Amp can be connected to 4 in ceiling speakers. It looks to me that as long as each speaker is at most 8 Ohms, it is ok.the purpose of sound system is to listen to music and watch some TV. I am not after some elaborate home theatre set up I am also hoping NOT to use any sound bar including ARC my questions are;I intend to use four Sonos in ceiling speakers , which I understand is 8ohm. Can someone confirm that it is, hence, ok to connect 4 such speakers to a single Sonos amp? In Sonos website, it looks like you can connect such speakers in parallel to the two channels. See this link .(https://support.sonos.com/en-au/article/connect-four-speakers-to-your-amp-or-connect-amp). It s

So I bought an Era 300. Love it. However I am told that playing physical atmos music media is far better than streaming it for pure quality.I would like to buy another Era 300, an Arc and a sub Will I be able to play Atmos physical media through a ‘device’ and get true atmos sound? If so what ‘device?’Sony x800m2?Something else? 

Hello, everyone.I'm new to the forum, and I'm writing as I'm considering buying Sonos devices to implement multiroom at home.I have a big doubt though, I would also like to connect an old hi-fi system via Sonos PortI currently use the hi-fi system to listen to films, played on a Chromecast with Google TV connected to a projector.Now the big question, can I stream the audio of a film from the Chromecast to Sonos Port? If so could there be latency issues?Thanks in advance.