Speakers

Hello, I was using two wifi networks (at home and in the office). In general they were configured the same way (even wifi name and password were the same). In each places I had my Sonos products configured (three speakers at home and one Play:1 in the office; all products are older ones and I use Sonos S1 to connect to them). Few months ago I closed the office, packed my Play:1 and left it aside in the basement. Today decided to power up that Play:1 at home - I’ve plugged it to the power, Sonos S1 app discovered the new product (which had been actually configured) and claimed it needs to be updated to the newest firmware. However, during the update I received the “Update problem” information; I was trying several times but with no luck. Then, I decided to reset the Play:1 (by unplugging from the power and pressing the play/pause button during the start). The led first started to blink orange, then green. So I started the configuration hoping to add this product to my network from the s

J'ai changé ma.wifi et je n'arrive pas à faire les modifications dans sonosDans paramètres je ne peux pas rentrer ni dans système ni dans réseau Merci 

Its been weird, the sonos sub makes plopping “Blop” sounds in standby mode. Sounds like bubbels. What could this issue be.updated firmware nothing is streaming system is in standby modeSeems like its emptying a capacitor, or someting.Tried everything problem remains 

This seems kind of dumb and I would never consider this setup with anything other than Sonos.  Small room setting one on top of sub.  This spot seems the best place but speaker on top of sub just seems wrong

Hola,Tengo dos altavoces One en par estéreo y he comprado un Era 300.¿es posible emparejarlos los tres? o en su defecto ¿que en los tres se escuche la misma música en el momento de la reproducción?Gracias Diego 

Hey everyone,I recently purchased two ERA 100s, one for my bar and the other for my kitchen. However, I've been having some issues with them disappearing from the systems in the app. This has happened twice now, and it's quite frustrating given the price I paid for them. I can still use them through Alexa commands, but it's not ideal.I've already had to reconnect them twice, and I'm wondering if anyone else has experienced this issue with the ERA 100s. For context, I have an ARC and Beam Gem and a Sub 3, all of which have been working perfectly fine.Has anyone else encountered this issue or knows of a potential fix? I'm hoping to get this resolved soon so that I can fully enjoy my new purchases.Thanks in advance for any help or advice you can offer!

Hello all, Greetings’’ Want to do Multipule setups at an Sonos Event, but don't have internet excess , so what should I do ? Setup 1 TV + Arc + Sub + 2 Sonos Five Setup 2 In Celling Speaker - 2 Pairs , Outdoors Speakers - 2 Pairs , In Wall Speakers - 2 Pairs + Sonos Amp 2nos.Setup 3TV + Beam + Mini Sub + One SL on rear Wall My Questions are : What should I do to configure all my products ? is to through Some WIFI dongal ? and if yes is it advisable to do so.  There will be lot of disturbance and interference in terms of other brands and others wifi signal or network.  So what should i do to play all my Sonos products seamlessly when it comes to streaming from your iPad or any phone.  Do I have to do any cable setup ?    Please suggest some easy solution or setup, so that we can run the show.  

Hi there!  I just bought a pair of eras 300, an arc and a sub gen 3. I was wondering: What is their maximum bit depth and sample rate?? i asume that 24 bit for depth, but what about max sample rate? does anyone know? couldn’t find that technical info anywhere. Cheers!

Hello everybody,I bought 4 One SL speakers at once. And I installed the latest version of the Sonos app.all speakers have been paired with the app, and they all have had the latest S2 update.unfortunately there is a troubleshooting or a bug, because I am unable to have all 4 of the speakers together in the app.  Some more info on my situation: they all are connected over WiFi on the same network.I tried also linking them all over the wired network.  I see the 4 speakers on my “airplay” mode, like for example if I want to listen to Spotify, I have all 4 of them in the list. And they play all 4 the Spotify music. But unfortunately not all at one.if I ask Spotify to play more than one speaker at the same time, I neer to select the option of opening a room with the S1 Sonos app. Seems to be the standard Spotify respons.so when I delete an re-instal the Sonos app, I can click on the infinity button to pair/link and it works properly. For a 4 of them this works.but if I ask to add another sp

Hi… bought record player and Sonia move for daughters room. The device keeps connecting to another speaker built in device upstairs. Unless other device is turned off we can’t get record player to pair to device in daughters room next to Sonos move. Built in device upstairs has to have power turned off which requires a ladder and broom to reach power. Very annoying… any tips please 

I have a Sonos Arc/Sub 3/One SL system and they all came with EU power plugs. However here in Cyprus we have Type G power sockets (same as in UK). I would like to use power adaptors to connect, what ampere rating should I look for? Cyprus operates on a 230V supply voltage and 50Hz.

Can anybody list any viable option to connect the beam gen 2 to a ps5 and monitor combo without earc because monitors do not have it.  I know vroom sells a 500 dollar audio extractor but there has to be another way?And how about using a usb c Bluetooth rtx adapter with apt x?  Would that allow the era 100 and 300 to connect to ps5?  Can anyone confirm this?Thank you for your replies

Since the Five has got an Aux in, can use a Bluetooth adopter through the line in to play it by Bluetooth?

Trying to install (2) One SL and (3) Roam speakers in a new office (stand alone building). The Sonos App locates all 5 speakers, and with each speaker it gives me a message saying that my phone is on a different network and to finish the setup in the systems tab. I have contacted Sonos support, sent multiple diagnostic reports, factory reset all speakers, the app, plugged speakers directly into the router and contacted the network provider that provides support for my wifi. I turned off the 5g to force everything onto 2.4. I tried a different phone and bought a new tablet. The Sonos App will not hook to any speakers. I have all Andriod products. From what I have read this seems to be a common problem with Sonos. Has anyone found a fix or work around? 

Hi community.I bought a new era300, and would like to upgrade the compatible devices (playbar and play 1) from my existing S1 wired setup, to a wireless S2 network.(I have other devices I understand are only compatible with S1 - 2x connect bridges and Gen 1 play 5 - but I’ll worry about them later!)I have successfully switched to wireless, and I see my playbar and play1 are WM1.But upgrading the OS to S2 has me beat! The error msg is 1101, and trying all the troubleshooting (rebooting router and devices, moving close to the router etc) doesn’t help.The device status is ‘incompatible’, and clicking into these the message suggests “an Ethernet cable connected to your router is required to allow wifi to be disabled”. I have tried connecting the device to the router via Ethernet … but that doesn’t work (and kinda doesn’t make sense, given I understand the system to be now wireless, correctly connected to my wifi, with the device system setting as WM1… wireless.)So I’m stuck at not being ab

Hi everyone and thank you in advance. I bought a sonos move and would like to set it up but my WiFi needs 2 different passwords in order to accept new devices. Sonos sadly only let's me put in one password so I can't connect my new device with the WiFi. Any way around that or a different kind of solution?

When using Alexa as my voice service for ERA 300 I am unable to play Amazon Music with any voice command. Alexa responds to me with “Hmmm.. to do that first enable the skill for your Sonos ERA 300 in the Alexa app then ask me to discover devices”. I never had to do this with my Sonos Arc. When I go to the Amazon Alexa app on my phone I only see 1 available Sonos skill and it is already enabled. I tried removing all music services and voice services from the Sonos app and then re-added just Alexa as voice service and just Amazon Music as music service but that did not work. If I use Sonos Voice it is able to play from Amazon Music but is unable to recognize any of my Amazon Music playlist. This is really annoying since a big part of my decision to buy ERA 300 over Sonos 5 is its voice service integration! 

I purchased 8 Sonos speakers approximately 6 months ago (9/22) and I have the latest version of the Xfinity router with a very strong Wi-Fi signal for both the 5G and 2.4ghz bands. My router is no more then 20ft away from all 8 speakers. At first the connectivity problem was negligible but now (3/23) all 8 speakers are constantly and continuously dropping off and reconnecting all day long every day. I have worked with Sonos technical support but with no success. My connectivity issues actually worsened after contacting them on ( 3-2-23) My router doesn’t allow me to pick a channel on the 2.4ghz band (it stays on 1). Would purchasing a different router help? I am regretting my purchase and any helpful advice would be greatly appreciated!

I have five Play:1 speakers, 2 Play:5, 1 Beam, and 1 Sub. A circuit shorted and tripped the circuit breaker (CB) in the electric panel. A Play:1 and Sub were connected the circuit. After correcting the problem I reset the CB, returned to the room and P:1 and Sub were off, I cannot get them to restart. Does Sonos equipment have internal fuses? Is there a restart protocol that I am missing?

I connected my Era 100 to my Samsung TV using Bluetooth.  It worked fine for about a fortnight but now there is only silence.  The TV indicates that it thinks it is outputting audio to the Era and the Era is is indicating that it is Bluetooth connected but there is no sound.  The Sonos App indicates that the volume on the speaker is at max.  I have tried rebooting both the TV and the speaker and also re-pairing but no sound is heard.  As it used to work any suggestions for why it is no longer working?

Does anyone have any idea if there is gonna be a upgrade to Sonos Five

My ARC soundbar, Two One Gen 2 speakers and Sub Gen 3 have been set up as sourround sound on my LG Oled tv for a year using a panosonic router and eero system and has worked great. Now one of my One speakers is not working after a power outage. I’ve tried several time to connect but doesn’t play from my tv. Through the app it showed I had two systems one with arc, sub and 1 One speaker. The other system with 1 One speaker. I talked to support and was told to contact eero because this system only supports 2.4 GHz this was agter walking me through trying to connect the speaker and it seemed the speakers responded but did not connect to the other system or play music. This seems like a simple issue to figure out. I kept trying different fixes. Now I have 2 systems  and connected the two One Speakers and the sub they can play sonos radio, but are not connected to the arc or play surround sound from tv. Also I did see on this forum that my sonos equipment should be compatible with 5 GHz. An

Can I pair ERA 300 with 2 Sonos SL

Hi allI have a beam and a sub. I recently had to reset my internet. I thought everything was running smoothly till this morning I can’t connect my products to my wifi. I have reset the router. Change the password, security settings and nothing is working.The app find the products I go to update the network, follow the steps get to putting the password in for my network and it says fail to connect. Looked into all the help options and still nothing. Am I missing something please help 

I've tried the bot bet it doesn't understand the question. It is complicated.I have seven devices. They are currently arranged in a group of four with three separate individual devices. I can play the group of four and the other three individually but I cannot move any of them either out of the group or into it. I receive a message" Unable to connect to device. Try again later". I have reconnected the modem and reinstalled the app but there's no change.Can anyone help?