My sub will not stay connected, when I try to fix it I need to "unplug the router" and make it reconnect, I have no issue with anything else staying connected to the WiFi.
Sub won't stay connected
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
We need more information. What you have provided tells us nothing.
What type of network
- Router and Modem
- Mesh
Which Sonos controller app
- S2
- S1
What device type
- iOS
- Android
What model/generation of sub
- Sub Gen1
- Sub Gen 2
- Sub Gen 3
- Sub Mini
What Sonos product is sub bonded to:
- Arc
- Beam (Gen 1, Gen 2)
- Ray
- Playbar
- Playbase
- Five *
- Play 5 (Gen 1, Gen 2) *
- Era 300 *
- Era 100 *
- Sonos One *
- Sonos SL *
- Play 1 *
- Play 3 *
Are all devices up-to-date
- iOS
- Android
- Sonos App
- Router Firmware
* Are these a stereo pair
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.