I purchased 8 Sonos speakers approximately 6 months ago (9/22) and I have the latest version of the Xfinity router with a very strong Wi-Fi signal for both the 5G and 2.4ghz bands. My router is no more then 20ft away from all 8 speakers. At first the connectivity problem was negligible but now (3/23) all 8 speakers are constantly and continuously dropping off and reconnecting all day long every day. I have worked with Sonos technical support but with no success. My connectivity issues actually worsened after contacting them on ( 3-2-23) My router doesn’t allow me to pick a channel on the 2.4ghz band (it stays on 1). Would purchasing a different router help? I am regretting my purchase and any helpful advice would be greatly appreciated!
Best answer by Airgetlam
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