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YaMumsStereo
Contributor I
May 15, 2023

Sub won't stay connected

My sub will not stay connected, when I try to fix it I need to "unplug the router" and make it reconnect, I have no issue with anything else staying connected to the WiFi. 

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1 reply

AjTrek1
AjTrek1
May 15, 2023

We need more information. What you have provided tells us nothing.

What type of network

  • Router and Modem
  • Mesh

Which Sonos controller app

  • S2
  • S1

What device type

  • iOS
  • Android 

What model/generation of sub

  • Sub Gen1
  • Sub Gen 2
  • Sub Gen 3
  • Sub Mini

What Sonos product is sub bonded to:

  • Arc
  • Beam (Gen 1, Gen 2)
  • Ray
  • Playbar
  • Playbase
  • Five *
  • Play 5 (Gen 1, Gen 2) *
  • Era 300 *
  • Era 100 *
  • Sonos One *
  • Sonos SL *
  • Play 1 *
  • Play 3 *

Are all devices up-to-date

  • iOS
  • Android
  • Sonos App
  • Router Firmware

 * Are these a stereo pair

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