Speakers

HiThis message says: A problem occourd when connecting Play:1(my Sonos speaker) to your account.I can log on to the Sonos app, but not my account to the speaker. Someone have a clue what this could be? 

Hi AllI have ordered a single Era 100 for my bedroom. I have many Sonos speakers already so hoping this new addition will be a good one.Has anyone else got just a single 100 and if so, how does it sound? I don’t have room for a pair so I’m hoping just the one will sound good 😁. 

I just setup my new Eros 300 and configured the Alexa skill.  My Alexa app says the Eros 300 speaker is not compatible with speaker groups.  Is anyone else having this problem?  Is there a workaround? 

Cómo enlazar mi Sonos Play 1 para usarlo mientras juego con el Xbox??Saludos a todos y gracias  Moderator edit:Google Translate- How to link my Sonos Play 1 to use it while I play with the Xbox??Greetings to everybody and thanks

Bonjour, puis je calibrer la sonos Five Gen 2 avec Android ?Merci beaucoup

My Sonos play 5 2nd gen was working ok till we changed our router to shell energy, now it connects for 2 minutes then stops connection and blocks out the router to other devices around the home ?? I’ve got the new Sonos app and have reset router and Sonos speaker several times I’ve spoken to shell and changed channels from 11- to 6 with split 2.4 and 5g connections. Still a problem. Please help.!  🙏diagnostic no 987122246 

We have two IKEA symphonic loudspeakers in our house. We have managed to connect both to my wife’s account. But one of them is in my office, and therefore I would like to have this registered on my account. I understand from other topics that I should do a factory reset, and connect it to my account.But, after I do a reset and install the sonos app, I only have the ability to set up a new system. When finding and connecting to my speaker, and I would like to log into my account in my app, it seems like the speaker is still connected to my wife’s account and I can only log into her account in my app.Is this because we are on the same wifi or that the factory reset is not enough to remove it from her account?

why is the music not working when paired as surround speakers major flaw returning my sonos 300 speakers 

I have a Sonos Arc and Sub gen 3 which I've been using successfully for the past year or so.I also have a Beam gen 2 which is newly purchased and today I'm setting it up for the first time.I have moved house and want to set up my Beam with the Sub on a new network.The Beam is connected and working...however the Sub simply will not connect/join the network with the Beam.Ignore the Arc for now, as I am not using it currently.I have tried everything, turning both the Beam and Sub off/on. Turning the router off. Using Ethernet cables. Hard resetting the sub.The app has taken me through so many iterations of setup, but fails to connect.I believe it is something to do with the old network (different house/different Internet network) of Sub/Arc not allowing the Sub to leave and join the new network. As some times during my trying of setup today its showing the Arc and sub and asking what products I want on the new network. Obviously j choose the sub, and every time I try to connect it just sa

My son is app s1 for older products keeps loosing my existing products.playbar pkaybasesubplay100 x2play 5 the top 3 icons in my account are not solid white but shaded out and I can’t interact with them! it’s so frustrating that it keeps loosing my products 

Hi, I recently purchased a brand new ikea symfonisk gen 2 lamp. It work great and play music for about 2 hours before it suddenly shut down. I tried plugging it back and the light still work, but the speaker doesn't. I've tried to factory reset it to no avail also. The led indicator on the lamp sometime blink when i plug the power back in but then nothing happen. Can anyone offer a solution or suggestion? Any help is greatly appreciated.

Bonjour à tous, depuis hier l'application sonos ne reconnaît plus mes sonos one et arc. Des idées ? Merci pour l'aide  Moderator edit:Google Translate-Hello everyone, since yesterday the sonos application no longer recognizes my sonos one and arc. Ideas ? thanks for the help

I’ve got a Play 5 and want to be able to play CDs through it. What is the best way to achieve this?

Hi,We have a Beam G2 w/Symfonisks as rear surrounds. We were using them in our bedroom but moved them into our family room for the time being.We used to have another system in the family room. The soundbar was likely not fully reset and I couldn’t figure out how to remove it from my system so eventually I chose the “hide” option that came up just to get rid of it. The rear surrounds that were in there were correctly reset and removed from the app but a month or so later, they just showed up again.I’ve tried probably 20 times to change the name of our current system from Bedroom to Family Room. Every time I save it, it appears to work, and then a bit later, it’s showing up as bedroom again. The system was already TruePlay tuned again for the current space but I need to change the room it’s located in.Is there still a phantom system somewhere in the app? Do I need to entirely reset and remove everything? Do I need to delete my account and start over? Or is there a less drastic way to get

Hello there,My parents gave me their Sonos Play:1, I am currently struggling to connect them on my phone as I have the following error : “Your mobile device couldn’t connect to your Play:1..”, My phone is right to the side of the Sonos and is Sonos is powered on. I try resetting the Sonos and reinstalling the app still not working.Any suggestions ?Thanks,Alex

Complete audio system stoped again unexpectedly again today. Of course it’s a Sonos update.  it’s 2023 shouldn’t the software updates simply limit new functionality until updated not break the whole system, it’s a little ridiculous.  I used to be proud of my Sonos system, the sound quality and speaker arrangement but these days it’s more of just a hassle - a very expensive hassle. Probably wouldn’t be that big of a deal if the software updates were smooth and it just updated like normal software - but instead of I get the same message, “An unexpected error occurred. Please try again late.” Wow thanks.  So not only does the software not work, the whole system is useless until the software does work and/or I go out of my way to trouble shoot some damn new feature that I probably don’t want. Frustrating. 1/5 do not recommend. </frustrated rant> 

I rebooted my router as part of routine system maintenance now internet and PC work but lost sonos speakers connection. It was working fine earlier. Help please!

Any tips on tuning this system?  Not thrilled with the sound quality.  To tinny and no real base to speak of. 

I just updated to version 15.2 and now I am unable to group any speakers. I can access them all and play music individually, but I cannot pair any together.  

My first messageMy second messageWhat am I missing other than it won’t play? 

Hello everybody,i have a question regarding the new Era100 Input System.So far i‘m using the Ikea Symphonik Speakers as Satellite Speakers with my Arc. Works well for me.But, as my Play5 is in the kitchen, i was always searching for an easy way to connect my turntable in the living room. My question is: Can i connect my turntable to one Era 100, when they are used as satellite speakers with my Arc? Couldn‘t find that info in web.Thanks a lot.Have a great weekend.

Hello !I decided to improve the performance of my home wifi connection by using Google Nest Wifi.As a result, I no longer connect to the wifi of my internet provider's router, but to the wifi network of the Google nest box.Since I did this, the speed at home is much better, but I can't play music from the Sonos application.If I reconnect to my original wifi (my provider's box) and reset the Sonos conf, it works.If I reconnect to my Google wifi and I reset my Sonos system, it doesn't work anymore, on any Sonos service, I use Youtube Music, and it gives me an error 701.Do you know what I can do?I am using the default settings of Google Nest Wifi, I have not customized anything! 

I have two Sonos Five speakers set up as my Living Room. When watching movies (set up: MacBook Air connected to my TV via a HDMI cable / output selected as ‘Living Room’), I experience a delay in the audio, the audio being behind the video. I have been told by Sonos that there is nothing I can do about this unless I buy a soundbar and stream the audio through that, using my Sonos Fives as surround sound, but I find it hard to believe that there is no work around here.Strangely, if I watch Youtube videos with the same set up described above, there is no delay. When using VLC or Quicktime however, there is. Does anyone have a hack that can be used here? 

I just got my new Era 100 and wanted to add it to an existing room (Living Room). By mistake I added it to another room (Den) and now I cannot change it to Living Room. I am also not able to remove the speaker. Can you please guide me on how to change it to the correct room?

I would be interested to know once you got era300 setup as surrounds, what does the music sound like when you set your system to “full” when on playback. Do you still spatial audio from Apple Music?