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Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.

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F.A.Q.

Troubleshooting Sonos on WiFi

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Edward R
Edward R
started this topic

Can't Add New Sonos Device

Moderator note: This article has been updated in December 2024. This article is intended to get you unstuck if you are having problems addin...
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5155 Topics
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slangsterContributor III
asked in Speakers
blinking green light

My sonos play 3 was working fine (about 2 months old). 2 days ago it stopped. the light is flashing green. I've tried switching power on and off. I've re-set my wifi router but still not working. the sonos controller on my PC is not detecting it. any idea as to what I should do? thanks in advance. Simon

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S
6 years ago
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Jennifer ChoiContributor I
posted in Speakers
I don't see SONOS in my wireless network when I try to set up my Sonos!

When I try to set up my Sonos, it says to connect to a wireless network called SONOS. I do not see this appear in the list of available networks. I've set up this Sonos before and it worked fine, all of a sudden it stopped working so I reset everything and tried to re-install and am running into this issue. Not sure what happened to make the Sonos stop working but now I can't re-install. Any information would be great.

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T
7 years ago
Sp1ke
Sp1keAvid Contributor I
asked in Speakers
Change from wi-fi to SONOSNET

Hi all, I'm getting one or two drops from some of my SONOS speakers which are the furthest from my router. I currently use seven SONOS speakers, they are all on the quietest channel so now I would like to move them all to use SONOSNET. I realise I have to wire one speaker to start this process but have no idea how I move the remaining speakers. Any help would be greatly appreciated, thank you.

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ratty
7 years ago
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Julius AceContributor I
asked in Speakers
How can I use a microphone with my Sonos speakers?

Guys, I have an event tonight and would like to use a microphone and have the sound output from my Sonos speakers. Two questions: (1) Do I have a special type of mic (2) How do I connect mic to the Sonos system I currently have a play bar, sub, 2 Play 1s and 1 Play 5. I also have two regular plug in microphones... Help! - Julius

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J
8 years ago
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Dave29Contributor I
asked in Speakers
play 1 with flashing white light

i plug my sonos play 1 in to the wall and it wont connect. the white light just flashes all the time, waited at hour still flashing. Is it garbage? what can i do?

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Chris
8 years ago
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Toni_4Contributor I
asked in Speakers
Lost A Room On the Sonos App

Hi, I went on my phone and went on to the Sonos App , i went down to click T Bedroom and it wasn't there. It completely has disappeared and I can't listen to my music through Sonos. It has always worked as I always listen to music in my room. Do you know how I add my room back in? What is the problem? 

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Edward R
10 years ago
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