Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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Can we not just pluginto aux jack with out network ? Really app crashes will not recognize system ever other time I use it I have to troubleshoot spent 6 hours tryed all fixes none work so over thos any one want these 6 speakers for free im shooting them now
I have a number of Sonos speakers including two play 5 speakers. For some reason the play 5 speakers stopped working with Apple Airplay. They still work with the Sonos app. They show up in the Airplay list but none of our Apple devices can connect to the play 5s via Airplay. The other Sonos speakers still work with Airplay. How can I get the play 5s to start working on Airplay again?
I have just received my new Sonos ERA 300 speaker and have had nothing but trouble in getting it to work. It does not play Apple Music streaming and can only play music that is actually recorded and stored on your computer I had a second speaker ordered but am cancelling it NOW! Avoid this company!
I no longer have access to my Sonos 1 system…..my controller keeps referring to Sonos 2
Hello,I’d like to setup 4 Sonos One speakers in 4 different rooms (1 speaker in each room), and play music on all of them simultaneously.I’d like to confirm is this possible? Finally, I also assume they all need to connect to the same wifi network right, or is it possible to connect 2 speakers to a different network? Reason I ask is one of the rooms is quite far and has its own wifi. Thanks
Dispongo un play 5, quisiera emparejarlo. Sólo es posible con ptro play 5?
So my company uses Sonos in the office, we started with 2 Sonos One’s, they worked fine together once we synced them together. The issue came about two weeks ago when we got the Beam, amazing speaker..when you only want to listen on that. The whole system won’t play music on all three, that includes having them all on ethernet, all on wifi, factory resetting, nothing has worked. I thought it was a Gen 1 vs Gen 2 issue with the old Sonos Ones and the new Beam, so we ordered 2 Era 100’s to even try syncing with just the beam. Still to no avail, only two speakers will play at a time. Any help would be appreciated.
Hi, Is it possible to use the new SONOS Era 100 or Era 300 speakers as audio output for a Mac, using only a direct USB-C to USB-C cable, without the SONOS audio adapter, selecting the necessary audio output in System Settings.Should this work?
I’m trying to create a studio pair between Play:five gen 2 and a Sonos five. When I select either speaker and then select create studio pair none of my Sonos speakers show up as an option for pairing. I also have a Move, a Play: three and a Sonos one. None of these show up for pairing when I select any of them to set up a studio pair yet they are all on the same Wi-Fi net work. Any ideas? All are operated through the Sonos 2 app.
Am I able to pair the Arc, Move, and roam together as one to play TV or music together? Whenever I try to select them as a group I get a “unable to save group” message.
Hi allSo I have a children’s party on the weekend, in a nearby hall. I’ve got a Sonos Roam and several Sonos Ones at home.Last year when I attempted to use one of the Sonos Ones in a similar situation it didn’t work, and had to resort to the Sonos Roam, which is probably big enough for the space.i am looking for some advice on what to do, I think the cheapest thing would be to take one of the Sonos One speakers to the hall and use that. However I’m not sure if there is wifi.I assume if there was no wifi this would be not usable? If there was Wifi could I use one of the Sonos One’s?I am extremely tempted to use this opportunity to buy another speaker. If I were to get and Era 100, set it up at home, could I then use it as a Bluetooth speaker at this other location? Is the main benefit of a Move the battery?thanks!
Hi, I have become really exasperated with trying to connect my new Ray to a Sony TV. In regards to this problem, I have tried everything. Resetting both, disconnecting, a new optical cable, I am now at my wits end! Both live in my holiday home.However, my Ray will play Spotify with no problem and very good it is too! Almost as good as my Move….Can someone help? TV model is in the title. The Ray was purchased as the TV speakers are not the best….My Sonos playbar I have at home is brilliant. regards,Chris Berrisford
if I have 5 play 1’s no voice activation can i purchase 1 voice activated Play 1 to control the 5?
I was so excited to receive my Sonos Era 300 yesterday. Everything sounded great at first. But last night I was going to fall asleep to some music like I sometimes do and I noticed a static pop sound. It’s like listening to your music while someone is slowly closing a bag of chips. I tried everything. Unplugged, reset, tried playing through both the Sonos and Apple Music app and it still did it. Anyone else notice this issue?I’m hoping it’s a software issue, but I’m not waiting to see if it is
Hello, i have problem with my Symfonisk Frame speakers. I have Apple TV 4K, in front Symfonisk Frames in stereo mode and rear two homepods. While i play something on TV, sound goes only from rear homepods. So i must stop playing and continue, sound goes from front speakers with rear homepods. In Apple Tv have set all speakers on, i was trying change channel of 5 Ghz wifi on my router, but this not changing. It doesn't happen to you all the time, but about every third boot the front speakers have no sound. Just stop the playback and start it again, the sound on the front speakers will start. Any idea, where is the problem? Thank you.
When you use two Era 100’s in a stereo pair, do all 4 tweeters still work, or do they switch off the inner facing ones and send stereo to use just the outside tweeters please?
I’m having issues connecting my Project Primary E (Phono) to my Sonos Era 100,I have the Sonos USB-C to 3.5 Line in Adaptor and my Turntable came with a RCA to 3.5 cord.Everything connects and plays on the Sonos Era 100 but there is a loud buzzing sound which I think is a grounding issue? How can I fix a grounding issue where there is no option for grounding on the Sonos Era 100?Am I missing a piece of equipment like an Amp? I thought i didn’t need one because my turntable has a phono pre-amp inbuilt and them the Sonos Era 100 already has line in connection?Help!
The power cord on the back of Sonos Five is broken. Can i purchase a new power cord?
I have a great Sonos system built for music across my house. 2 current gen Five’s and 2 Era 300’s. I know I can line-in a CD player into one of the Five’s. Can I then connect them like normal and have the line-in streamed around the house like I do with my streaming services?
I’m unable to find upgrade section in my profile. Is it because my country setting is india?
Can I add sub gen 3 to arc+2 eras 300 and still DOLBY ATMOS?
Hi everyone,I have five Sonos Era 100 and i have two quite important problems that are making me think about returning the products:Random Alexa request sounds; Randomly music playing in the middle of the night.I live at home alone, I have no children or cats :)I collected this diagnostic: 959504036Thank you
Hi community,I recently purchased the Five, which works and sounds great however I purchased the Five in order to connect my old 1980s record player together with my vintage amplifier but I can’t get any sound 😥 I think it’s best to show you a pic of the options I have in order to connect the line in (I bought 3.5mm jack to 2 RCA cable). Looking at the picture provided, where do I plug it into? I’ve tried everything except for the speaker component as the RCA doesn’t fit it. Please help as it’s been a days of days of trying with no sound. I’ve also tried all the Source levels in the Sonos app to see if that’s causing the issue, but that doesn’t seem to fix it. Back of the record player and amplifierFront of record player and amplifierBack of the Sonos five with RCA cable connected
I have a mix of old and new Sonos components in my house running S1: 2xPlay:5 (gen2), a Play:5 (gen 1), Connect:Amp and a few more. It happened twice that our kids or their friends see the Sonos prompt to upgrade to S2, and initiate the process without asking. They maybe think they're doing us a favor.The first time we managed to downgrade all devices to S1. The second time not. One of the Play:5 gen 2 speakers refuses to downgrade.I’m using the S2 app and follow all the instructions (reset/reinstall S2 app, reset speaker, etc.). The app finds the speaker and eventually starts the downgrade process. It shows a downgrading progress bar for about 3 minutes and then finally a message that it was unable to downgrade the speaker.No details about the error.I’ve tried this multiple times, with ethernet and wifi connection, I added the speaker to S2 and then completely removed and reset it. I read other threads on the same topic, but no solution found. I probably spent three whole days in my l
I am wondering if I use my old play 3 that does not have the blue tooth connection and I buy a new one. Will I have the blue tooth capabilities by accessing the one and play the music on all of them from streaming
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