Speakers

Hi, I can only connect my Sonos five using Ethernet cable, wireless connection does not work and has not worked since I bought it. Tried to unplug and run diagnostics without success. What can I do to fix this problem?

I am completely non-tech and I would like to work out the easiest way to connect a CD player to more than one Sonos speaker. Do I need an amplifier? Would a simple line-in connection be the best way? Do I need a CD player with any particular features? If anyone can offer a simple explanation I’d be very grateful.

For some reason every time I try to connect my new IKEA Symfonisk to my wifi network it states that “The connection to your SYMFONISK table lamp was lost move your mobile device closer and make sure that SYMFONISK table lamp is powered on.”, and once I click continue I receive a message stating that the table lamp was added and I can go to settings for further registration. Once I go to settings however, I get I message stating “Lets finish adding your SYMPONISK table lamp to your system” and once I click continue I get a message saying “Your Sonos system must be factory reset before you can register it to a new account. “ I have factory reset my device countless times along with restarting my router and I am looking for more guidance to connect my system! Thanks :)

Looking for recommendations for mounting 300 rears. I have an open concept living room. Wondering if anyone has experience with this and if they would even be worth it. I’ve done little map of potentials spots. Note the vaulted ceiling that also runs through the room. Red would be stand mounted behind the sofa, but would that be a problem for sound on the offset sofa? But also marked in red due to wife potentially killing me for trying to place them in that location. Green is mounted on wall about 9 feet up for left rear and right rear 9’ up above a cabinet. Any thoughts or experiences shared would be much appreciated.  thank you  

Deleted.  Problem solved 

Hi All--Another connection issue question :) I have a Beam (Gen2) + 2 One SL’s (OSL) for my living room “theatre.” I noticed last week the OSLs were not firing while I watched Dragon Ball Z so I tried to rejoin them to the network but no luck--”Unable to join OSL to loki”. All 3 products have been on my network ‘loki’ for the past 7 months working flawlessly.I followed the instructions on factory resetting from here (Reset your Sonos product | Sonos), I saw the subsequent white/amber flashing lights that eventually turned green. iPhone identifies the charm, connects to the OSLs but will fail when joining them to loki.Went back into my WiFi AP (a Ubiquiti NanoHD) made sure loki is 2.4Ghz, no crazy filtering rules, ‘forgot’ prior OSL connections just in case there was an IP conflict or something…and nothing. I’ve tried

Hello,  We have a wifi system in the house and the sonos one sl speakers are connected to the home wifi system. We have a pool house woth 4 sonos sl speakers inside and outside but we have another wifi box there because the one of our home is too far away while in the pool. We were trying tto connect the speakers and activate the sonos etc but apparently since all the sonos system is connected to the home wifi and not the pool house wifi then it doesn't work... I hope I'm clear about the situation...  How can we make the 4 speakers of the pool.house work under the same sonos account with a different wifi? Overall what would be  the solution to this situation when you have others speakers that need to be connected to another wifi box? Obviously a wifi box with another code etc...  Thank you in advance, 

Hi,My Sonos Beam started to sound bad all of a sudden two weeks ago and is atm. practically unusable. Symptoms are metallic distortion when listening TV dialog or music through app or smartphone (Spotify). I raised a support call to troubleshoot the issue. First contact with them went very well and we gathered a lot of debug data in a 1h call session. Did factory reset etc. The issue did not resolved. I also sent a couple videos about the issue afterwards as support requested me to do.Last week I received an email from support that warranty is not valid anymore and I need to buy a new loudspeaker. Only thing Sonos can do is give me a 30% discount from the purchase. At the same time I’m receiving 25% discount coupons by email daily. Not much of a compensation. Support did not explain either what could be wrong with my speaker even though I spent 1h troubleshooting it and sent videos as requested.After this I made a new call and tried to explain that I have had th

I have seven play fives first generation and one sub and lately the app has been crashing, I’ve done everything that they recommend resetting my server my router, and restarting my app on my phone, and it does it again. Everything‘s been updated and I have an amplify router so it definitely reaches to the garage. What the heck is going on? Is there anything it’s all updated to date and still plays for a little bit and crashes

HiI have a Play:3 and in our last house I’m 99% sure we had an antenna we plugged into the back so it connected to Wifi/Bluetooth.The only antenna I can find since moving doesn’t plug into it so I’m trying to figure out what replacement I need to buy so that my phone will connect to the Sonos and we can play music.It has a bronze/gold circular hole at the back and an Ethernet cable on the back.ThanksWill

Hi expertsI have an old denon cd and tape player (m35) a turntable (with preamp) and a new samsung tv. If i get a beam for the tv and a port for for the cd and turntable, can i use a pair of one speakers to go with both (ie beam and port) alternately, depending on whethet I'm using the tv or audio. Sorry if this question is silly.

Everything on the app wants me to reset it to factory settings I done it multiple time then an error and ask to try something else then it adds it to my system then wants me to reset it again. Any suggestions I greatly appreciated it thank you 

Hi guys, Can we confirm when using era 300 as stereo pair, I'm showing no option in settings for balance.Should it be showing and adjustable? Thanks 

Just purchased 2 sonos 100 speakers with combo Ethernet adaptors. They are still defaulting to wifi and when I look at the line in settings they are greyed out. How do I change from WiFi to Ethernet? 

I am streaming a Spotify playlist to my grouped Play 1 & 3 inside my house. I would also like to stream to a non-Sonos Bluetooth speaker outside my house simultaneously. Can the same music be directed to the Sonos speakers and the non-Sonos Bluetooth speaker simultaneously?For different music going to the Sonos and non-Sonos Bluetooth, I can use Spotify for the Sonos, and Amazon Music for the Bluetooth. Thanks. 

Ik probeer het SYMFONISK Tafellamp apparaat aan mijn account te koppelen maar ik krijg steeds een foutmelding dat het niet lukt, wat doe ik fout? De wifi en het apparaat koppelen wel alleen met mijn account wilt hij niet koppelen. Kan iemand mij helpen? 

Hello,I had a Bridge at home connected to a number of Sonos components (Connect, Connect:Amp, Play 3….)Last week my Bridge broke down and therefore I put a new BOOST in the same place.I connectet the BOOST via LAN to the internet router successfully.How do I connect all the (old) Sonos components in my house to the new BOOST? Thank you for your help!

my wife uses some chinese apps like netease.com which don’t appear to work with sonos. does this system only work at the app level? is there a way to send output from a pad or phone regardless of the app being used?

I’ve downgraded a play base to S1 but when I try to add the product in the S1 app the app just keep asking to update which then reloads the S2 app? How do I stop this to add the play base to my S1 system? Thx

Hitwo x Fives Gen 2 been working without problem for a year.  Can’t get them to reconnect to home network.  I have reset to factory settings but setup cannot find them on the network now.  advice appreciated 

I cant find my sonos one system on sonos app however its showing on Spotify app? That I don’t understand 

Recently added to Era 100 to my system.  Since doing that I have had playback issues with my entire system.  Songs skip and more annoying failure to play the entire playlist.  Often recycles a few songs.  Any thoughts?

Trying to connect a Sonos One to a TalkTalk wireless network - it won’t connect and shows up as incompatible in the app - any suggestions ? 

I just installed a Google Nest Wifi.  I was able to connect my Beam and my Sub on wifi while on 2.4GZ and can connect to my Roam via Bluetooth.  I am having problems connecting my Move to the network despite the many attempts to factory reboot the Move.  I’ve rebooted my wifi router, updated my Sonos App on my iPhone and my Move is sitting 1 meter away from the router and my phone is right beside the Move.  The Move is showing a constant whtie light and now I can only turn it off and on and can’t even connect via Bluetooth, likely due to the numerous attempts to factory reboot the device.  As one else been able to connect their Move to a Googe Nest Wifi router?  I’ve read and tried all the suggested fixes to no avail.  Please help.

Does anyone know the power consumption of the Five at full volume in watts