I’m not sure I understand the question, but in general, if your phone connects to your router, but your Sonos doesn’t, temporarily wire one Sonos speaker to your router with an Ethernet cable, and wait a couple of minutes before opening the controller. At that point, you should be able to see all your speakers, and go in to the network section of the controller, and tell the Sonos system about your new WiFi signal, then you can remove that temporary cable. 

If your speakers are already on the wifi network it’s probably easier to set your phone to that wifi rather than set the rest of your system to match your phone. 

thank you! ill try that! 

ok so i get to the part if adding my password and then it fails 🫠 no typos i promise 

i’ve changed providers this is issue! i need the sonos to connect the the only wifi i have

Make sure it’s the correct SSID too and also note that everything is cAsE sEnSiTivE.

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network