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Play 5 gen2 stopped connecting to Airplay

  • 8 July 2023
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I have a number of Sonos speakers including two play 5 speakers.  For some reason the play 5 speakers stopped working with Apple Airplay.  They still work with the Sonos app.  They show up in the Airplay list but none of our Apple devices can connect to the play 5s via Airplay.  The other Sonos speakers still work with Airplay.   How can I get the play 5s to start working on Airplay again?

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Best answer by Ken_Griffiths 8 July 2023, 22:48

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Ken_Griffiths

Yes there seems to be lots of issues reported for Airplay devices (in general) not just Sonos products - I did start to put together this check-list below from reading various threads elsewhere online…

Here are some suggestions from Apple sources to fix problems with Airplay connections:

  • Restart all devices, including the router and try to AirPlay again
  • Remove and reinstall the App being used for Airplay on the sending device
  • Toggle off Bluetooth, or if already off, try turning it ‘on’ on the sending device
  • Turn off Cellular Data on iOS mobile devices.
  • Disconnect from any other Bluetooth devices (like speakers)
  • Connect all to the same WiFi network access point
  • Reset your network settings on your iDevice in Settings > General > Reset > Reset Network Settings
  • Disable ‘Private Address’ MAC Spoofing in the iOS Network connection 
  • Disable WiFi calling.
  • Update iOS, and speaker firmware/software
  • Move your devices away from other electronics and closer to the main router
  • Renew your devices DHCP lease via the router configuration pages or better still, reboot the router.
  • Switch off any Security/VPN software installed on the sending (mobile) device

There are more suggestions than the above, but these were the core things to maybe try, that’s according to some Apple online forum users and websites I came across.

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