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jgatie
jgatieAnswer
June 27, 2023

If the light is steady green, the device is muted or at zero volume.  Unmute, use the stop button instead.

2 replies

jgatie
jgatieAnswer
June 27, 2023

If the light is steady green, the device is muted or at zero volume.  Unmute, use the stop button instead.

Ken_Griffiths
June 28, 2023

Perhaps try unmuting it, either in the Sonos App, or just simply press its volume-up button and see if that solves your issue.