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Curious if anyone has tried any of the following to charge their Sonos Move. There is no mention of these products working with the Sonos Move in the description or Q&A and I know the Sonos Move is fussy so I was hoping to get someone to confirm which, if any, to purchase: Charger 1Charger 2Charger 3Charger 4 Thanks in advance.

I searched the forum but cannot find an answer. Does the One (SL) have better WiFi/Sonosnet radio or antennas than the older Play1? Will it connect better/stronger to Sonosnet than a Play1 will do? 

Greetings,I have two Sonos-one Gen2 speakers bought from USA. I am able to set up alexa and google assistant on the speakers but the assistants are not able to play songs etc.Google assistant talks back, answers questions, tells the weather etc but it can not play/contol music. I have added You tube music in app and selected it.Youtube music and apple music play fine through the Sonos app, but somehow none of the assistant (alexa/google) is able to search and play songs!Tried changing address to USA etc, nothing changes. Is it intentionallly restricted in countries where Sonos isnt launched officially? Sad Never knew this hassle, would have bought bose instead :-(and due to my poor research I never noticed that these dont have bluetooth connectivity :-( Looking forward to some support!cheers

Is there a clear explanation of the Roam’s power modes anywhere? I have been experimenting with it and am confused by a few things when it is not being charged.Firstly there seem to be two ways of it sleeping: sometimes it sleeps about a minute after being full-on and idle, and other times it stays awake for a long time.Secondly the white light is sometimes on when it is awake, but sometimes the light is not on when it is awake. I can’t tell what the difference between these two modes is, or how it chooses.The red led does seem to be consistently on when charging, so that one I understand.There is also some weirdness with UPnP events during the sleep/re-awake cycle but that probably just needs more poking around on my part.

Hello--I have a home with a 10 year old wired ceiling speaker system with about 7 different zones.  All those zones are connected in the basement to one integrator--all the speaker wires go into that device.  A main screen exists on a 1st floor wall where you can select which source you want to play in any room.  For example, I can select “kitchen” then “ipod” (OMG) or “back deck” and “FM radio”.  There is an AUX based docking station mounted in the wall there for a 1st Gen Ipod.  (I imagine this was very hot in 2010)  Because this system isn’t current, we end up either using FM Radio on it; or just using one of our four Alexa devices to play the music from a source we like (Pandora, Amazon Music, etc).Note: also wired into that integration system is a DVD player, a BlueRay player, and what looks like a Serius/XM receiver--all sources for different zones that have either TVs or just ceiling speakers.How do I use this existing system of wired speaker zones, to upgrade to something that

The Beam works well with the cable box as long as I’m watching shows from a channel offered by the cable company, but once I switch to an app, e.g. Netflix, with my TV remote it continues to play the audio from the cable channel I was watching and I can only hear the app through the TV speaker which sounds horrible compared to the Beam.  How do I get the apps to connect to the Beam? 

Hi All,I have a new Sonos Arc Entertainment set, but couldn’t get Dolby Atmos to pass thru to it.  For example, from Apple TV, proven Dolby Atmos material to Sony XBR-65X850C to HDMI4 (ARC) to Sonos Arc.  Apple TV does not hand shake with Dolby Atmos on Sony.  Digital Dolby 5.1 is OK.questions:Does the Sonos ARC do PCM multi-channels or only compressed Dolby? Does the Sony XBR65x850C pass through Dolby Atmos to Sonos ARC via the HDMI4-ARC?please help if you have experiences in the above.many thanksey

We have a lot of Sonos products, and we have been using Sonos since we bought the first gen Play:5 many years ago. We are really fond of Sonos. Recently we bought a Sonos Roam, and this little box is a real challenge.First it would not connect at all. We ran the usual setup, but after the setup the Roam did not appear anywhere and it just didn’t work at all. We tried all the usual things; turning off and on, resetting, adding again, and more. In the end we called customer service, and after a lot of debugging they found out that something had happened when the Roam was updated. It had not been added correctly to our Sonos account or something strange. The CS representative did some magic, and after a new reset, we were able to set up the Roam from the start again. Everything seemed ok.I left the Roam to charge a little bit, and I moved it to the room it was going to be placed. I wanted to play some music, but again the Roam was gone from the Sonos app. I check my Macbook, but nothing t

I use my Sonos as the default speaker with my Google Nest. Music can be controlled on the Sonos by the Google Nest, no issues. However, the Google Nest feature ‘Lower volume when listening” does not work with my Sonos. This is very annoying as I have to shout Google commands when music is playing on my Sonos speakers. Ive tried re-lnking my Sonos speakers with Google Home, I’ve update the Sonos software to the latest. Is there a fix for this ?

alexa on Sonos start with very low volume after a command is given, for about 6 seconds then goes up to normal volume. Alway missing to hear the first few seconds of what is playing.

A bit of preamble… I own a trio of Sonos One speakers and am considering buying a Sonos Roam.  After a recent move, I found myself with spotty Internet access.  I have a travel router that I use to make my own private WiFi network for my apartment, but it is not connected to the Internet (unless I turn my phone into a mobile hotspot).  Currently, if I want to use my Sonos system in this (admittedly janky) set-up, I need to use my phone as a hotspot - and even then there’s some lag time.Enter the Sonos Roam.  Obviously, I can play music from my phone over the Roam via a bluetooth location.  What I want to know is, can I use the Roam’s Sound Swap feature to play music from my phone onto my entire Sonos system (assuming that my WiFi network is not connected to the Internet)?  Feel free to ask clarifying questions if I botched the description of my jury-rigged WiFi...

Har to Move i stereo par. Afspilningen starter ikke samtidigt. Der er en forskel på mellem 2 til 30 sek.Den Move som først er meldt ind i netværket starter altid først. Dette gælder både ved afspilning fra Yousee musik og eget musikbibliotek.

Hi All, I’ve just looked at my matrix and can see that the ‘Master Bedroom’ is a weak connection… however the matrix also shows that from the kitchen to the master bedroom the link (if it were chosen) is pretty good. So my question is why is Sonos deciding to link the master bedroom directly to ‘Bridge’ which is a wired device, rather than hopping through kitchen… i.eRather thanBridge → Master Bedroomwould it not be better to chooseBridge → Kitchen → Master Bedroom Any thoughts on the logic? Here’s the matrix Thanks 

I’m getting the Error “unsupported format” when playing the KALW station today. I don’t have any issues with the other NPR stations. I saw some other threads with it intermittently happening for others (KQED and BBC) but I didn’t find any tips on how to resolve it from the user end. Any thoughts?

I just got the ARC and Gen 3 Sub. The ARC is set up and working fine with my TV. The Sub will not connect to the ARC for the life of me. Using a hard wire connection is not an option. I specifically purchased these units because they can use a wireless setup. I was able to get the sub to connect to the ARC but only for a second. I don’t even know if any bass came out of the sub during that second. My wireless router is right on the other side of the wall from my living room, no more than 10 feet from the ARC and the Sub so signal strength is not an issue. Does anyone know how to make these two work together? Thank you.

I live in a dorm with a shared wifi requiring me to put in both wifi login name and password.Tried to connect Sonos Roam to the Wifi network (the app only asked to put in a password, no place to put in a wifi login name) and it did not work. Please give an advice.

I currently have a sonos arc a pair of 5's as rears and 2 sub gen 3's just wondering if I can add 2 pairs of sonos ceiling speakers and a amp to play music and all work together as 1 I know I can't do this as a cinema system, I just want to play all together for music and have the first set up for tv 

So for the last few years, I’ve been living in the dark ages somewhat with nothing more than an HD TV in the living room.The recent purchase of a PS5 has been the catalyst for me to start sliding down a slippery slope to building out a decent surround sound setup in our front room. The first port of call is going to be a new 4K TV (likely to be an LG OLED48CX5LC).However, having asked a question on Amazon around how high the TV stands (so I could figure out whether the Sonos Beam I have would cover the picture), I was basically told that it wouldn’t fit- but not to worry about it, because the direct sound from the TV is better than the Beam anyway so I don’t need a sound bar.So I guess I have a few questions that come off the back of that:Is that a fair point? Should I not worry about the Beam? If I’m not going to use the Beam, can I still connect my SLs for surround sound? If so, how do I do that? Again if the sound from the TV is so good, should I not be thinking about upgrading the

If I want voice control in my kitchen, can I pair a sonos one with a sonos SL, or do I need to use 2sonos SL'S

I just got a new MacBook Pro M1 and now I can't connect Amazon Music with either the macbook pro or my android mobile phone, even though it was working fine this morning before I installed the desktop app on the new macbook. Whenever I try to “Authorize” Sonos to connect to Amazon Music, it takes me to an Amazon Error page that just says “We’re sorry, try again.”

Can sonos amp connect 4 “normal” speakers (2 Mini pods and 2 micro pods) and a subwoofer?

For some reason the Trueplay tuning for one of my Sonos speaker groups disappeared (2 Play 5 and 1 Sub as a stereo speaker setup). The app prompts me to setup Trueplay for this room, but after successfully going through all the steps, the Trueplay tuning is not saved.I’ve tried multiple times, as well as restarting all network equipment and Sonos speakers, but with the same result.Is anyone experiencing any similar issues?If anyone from Sonos sees this, here is the diagnostics number:Your confirmation number is: 740462179 Pontus Sjöberg.

I’ve replaced a Play One so I can link TV sound (mainly in kitchen) and have more flexibility (carry to other rooms). I had no trouble with the Play One, holding down Play/Pause would pick up TV sound from beam. If I’ve recently streamed music on Roam, what sometimes happens is when I press Play/Pause the music source is transferred to the Beam and I totally lose a) TV sound and b) control of TV sound. The only way to regain control is to a) turn off music source from all devices and b) turn TV off and on again. This is not acceptable especially because it means I’ve missed important information eg the start of an Australian COVID press conference (most of Australia is currently back in lockdown). 

On my matrix 00:0E:58:24:A6:D8 (mancave) appears as well as 00:0E:58:24:A6:D9 (undefined) …. I don’t have a device with this MAC… but it seems ridiculously close to the other…. is it perhaps because it’s a ‘connect’ device and has 2 LAN ports? How do I purge the one I’m not using now from the matrix?  Thanks 

I have two Sonos Play 5 paired for stereo plus the Sonos Sub.  Is there anyway for me to connect these to play as a stereo pair plus sub to my TV.