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I have an arc, with a sub bonded. Works fine via WiFi.  I added an Amp, also on WiFi and tried to bond it as surrounds to the arc via WiFi. It would not work after many attempts to bind as surrounds.The amp is less than 8 feet away from the arc.  (Note that I had two OneSL used as surrounds via WiFi with the arc and it worked fine  but I need to use the in ceiling speakers  )Then I  wired the amp, not the arc. I was able to get it to bond, with a warning that the arc should also be wired, but I ignored it and it successfully bonded. However there seemed to be little to no sound coming from the amp speakers. (This might be a bug I imagine - or the warning is really an error outright that should stop the binding. )So I then wired the arc and the sub too, then rebonded the amp as a surround. Now all is working , but everything is wired ( I disabled WiFi on amp, sub and arc  after it all worked wired to try to avoid stp problems in my network which is Ubiquiti ). I would really prefer not

Hi there, I have a Sonos Beam connected to my TV and a Move. When streaming music via the sonos app or via Spotify, all works fine. I can pair the two speakers and play music with great quality. However I have an issue when the Beam streams audio from the TV input (HDMI) to the Move. So if I am playing music on my TV (i.e. YouTube), and then group the Move and Beam together, the audio is perfect on the Beam, but it breaks up regularly (every 2-3 seconds) on the Move. I have tried resetting both but still get the issue. And it happens across the various sources on the TV. Any ideas? Thanks for your help. 

Although pCloud storage can be accessed via an SMB connection to a local machine that has pCloud support installed, it would be useful to remove the necessity of having that extra machine. Would pCloud people have to provide such a piece? If so, would this automatically allow content to be scanned and available as part of the Music Library? I presume so, but just checking.

I currently have two Sonos 1 speakers in our backyard, one on the deck, one on the patio (fully covered) that play together after they were linked in the Amazon Alexa App to play the same music rather than creating a stereo pair within the Sonos app.  This works flawlessly. We are in the process of finishing our basement where we intend to have a sonos amp power the left and right rear in ceiling architectural speakers and utilize a sonos arc as a front left, center, front right and a sonos Sub. Is it possible to run this surround sound system in the basement separate from the two speakers in the backyard, utilizing the same network and same sonos account (i.e. can i create a separate system for this area). I’m assuming that the sub and arc will need to be paired through the network to the amp.  Really just trying to prepare or adjust my plan depending on what is actually possible.  Ultimately, if I’m in the backyard, I want to be able to ask Alexa to play music and if I turn the TV on

I have had the Roam since release date, I’ve been using is about every other day for work. But as of this morning, it’s not turning on. Power button isn’t powering on the speaker. Plugging in to power is also not working. Yesterday I turned it completely off with about 70% battery life. Have had a few issues with connections and audio breaking out as well. Not too thrilled with the speaker right now.

Hi EveryoneDoes anyone know if there is a way to turn off the lower volume when listening function for assistant on Arc?I’ve followed the instructions but it seems to only be available for google made speakers?It’s a bit annoying when I’m watching something and the assistant is triggered by dialogue from a movie, I’ve lowered the google sensitivity but can’t seem to find any setting to turn off the lower volume when listening function.Any help is appreciated, thanks! 

Any updates on bringing back the dates field to Stitcher podcasts? Removing the date field has made listening to podcasts un-usable to me. I’m really hoping this gets resolved. The date field was incredibly useful. 

2 ud af min 3 Sonos One kan ikke længere slukkes via Google Assistent kommando "Sluk musikken" eller "Sluk højtaler"Den siger at strømstyring ikke understøttes endnu.Har prøvet at fjerne og geninstallere assistenten, uden at det har afhjulpet.Nogen der har et fif til at fixe dette?

i have a sonos beam. want to add two speakers for left and right stereo. what speakers to use and how do they connect to the beam??

Hey everyone, trying to get a universal remote to work for my tv and beam.  Getting the tv to work was no problem, but the beam on the other hand has not worked at all with it. So I first tried setting the code supplied by the remote manufacturer for Sonos, but that didn’t work.  That’s when I found via google that I should set it up via the Sonos app.  Since I’m using the optical plug, it asks to setup the remote.  So I click through and it says I should just have to peer + volume, but that still doesn’t do anything.the remote was coded to work with the TV, it’s an older plasma so I don’t have an ARC hdmi plug.  Any thoughts on what to do?

So.. I have a turntable that I’d like to add to my Sonos system so I can listen to vinyl throughout the house. I have a  pre amp too which could be used if necessary. What Sonos bit of kit do I now need please? Port? Amp? Many thanks in advance ajlj 

Hi there —Does the precise location of the Sonos unit get saved after set-up and during use of my speaker? Like exactly where it sits in my room relative to my phone that’s controlling it? If so, is this able to be exposed as a Sonos Developer who is prototyping an app?  My phone is UWB enabled. I’m just curious if the location of the speaker is able to be referenced for advanced development usecases.  Thanks everyone!kam   

This is driving me nuts! On windows 10, I've tried uninstalling and reinstalling the windows app, hooking up my sonos one directly to ethernet and changing my display settings over and over again only for the windows app to have smearing/glitchy graphics whenever i move the window or hover my mouse over text highlights. The graphics are ok when i open the downloaded app file but as soon as I reach "connect to existing system" or "new system" page the graphics get all screwed up from then on. Opening up the app and browsing the controller is a nightmare when all of the wording is smeared, flickered and smudged. Every other windows program/app displays fine. The problem only gets fixed temporarily when i re-install windows 10 and then it persists again. Someone please help me. I won't be able to purchase sonos Five speakers if this continues. 

Hello I have 3 Sonos play1 and 1 play5I have also a mesh network TPlink Deco. The wifi signal is excellent in all the rooms and all the devices except sonos are working perfectly.There are 3 Deco unit in my house: Deco-main is connected to Internet and by Etherenet cabe to Deco-AtticDeco-Rooms is full wireless.The sonos Play-5 is connected (wireless) to Deco- Attic and it is very close to the Deco unit (about 1 meter) The 3 sonos play1 are connected to Deco-main (1 unit)  and Deco-rooms (2 units)They are all very close to the Deco units (max 2 meters) and there are no walls  between them. When I use air play, the sonos play1 connected to Deco-main is continuosly interrupting  and itimpossible to use. Other service, like listening a file from my phone or tune in radio are working perfectly. Only air play is not working and it was tested with 2 different phones and 1 McBook air  I need your help! :-(Thank you

My Tivo Edge remote (attached to a LG OLED55G1PUA) is programmed using a Denon code (no Sonos codes are listed on Tivo). Having followed the Sonos pairing instructions, the MUTE button functions on the Tivo remote and but not the volume up or down. Any suggestions? Thanks. 

HiI currently have two Play:1’s in my living room that are paired for music.  I like the idea of getting a Playbase and using them as a home theatre setup (I know it is discontinued, but I can still find them online).  I’m using the S1 app.Some questions if I may -If i pair them as rear speakers with the playbase, can I still use them as general speakers for music through the app (as I do now with the paired Play:1’s) Presume in use, I turn on the TV and then the Sonos and they then work together? when I turn off the TV I then also turn off the Sonos?Anything to watch out for?ThanksMark 

Voice recognition issue, Sonos Beam and Google Assistant:  beam won’t recognize second voice. 

Will SONOS Roam connect to Samsung Tablet - Galaxy

Hello everybody !I come from France, so I'm sorry if I do some mistakes with my english^^I have a playbar (+ 2 play 1 + sub) connected on my LG TV (OLED GX) and I use the spotify app on this TV to listen music (I also use my phone with WiFi, but it is very pleasant to have a big screen)But when the sound come from a TV, the Playbar set the sound in 5.1 as for a movie, and it is very worse than WiFi for music.Does anyone have a solution to have music setting on my playbar when I use Spotify on my TV ?The only solution I've found is using spotify on my PC connected on my TV.… Thank you everybody :)Rémi

Hello -I was thinking of buying a Sonos Arc (1x) and combining it with two Sonos One speakers (2x) (for rear surround - already own this pair) and also buying a Sonos Five (1x) as a center speaker (+ using it for dual use with my turntable). Do you think this setup would make sense? I understand that with the Arc and Five both being in the center (Arc right below my TV mounted on the wall + Five on the media console table below it) it might be redundant? Thanks a lot for reading and your help!

My home theatre room drops out intermittently (Playbar + Sub + 3s as surrounds), while playing music or radio, not while watching TV.  This has happened for the last couple of weeks. All other rooms are solid. This problem started after replacing to a new Sony TV, which is also at the same time has we got new neighbours in the house next to house. So not easy to figure out, I guess. I’ve unplugged speakers, changed WiFi channel and also the SonosNet channel, and the problem persist. Looking for other solutions. Diagnostic 124111491Thx

Hey Guys,After some help here. My wife is keen on me replacing my 2 Sonos One rear speakers with in ceiling speakers to make our Sonos Arc surround system more discrete.I wanted to find out whether it was possible using a Sonos Amp to have the 2 Sonance in ceiling speakers as Sonos Arc surrounds (Will the Sonos Amp with its speakers just add to the existing Sonos Arc + Sub system)?Also, can anyone assist with what the sound quality is like compared to Sonos Ones? If you have a Sonos Arc + Sub system, is it a reasonable expectation that the in ceiling speakers will sound as good when playing music and watching surround movies? Thanks in advance

Hello! Beam is not connecting with Sub and 2 surround's One SL. When I reset system and put 2 One Sl and Sub in another room it’s ok (2 One Sl stereo + sub) But then i’m trying to connect Beam + Sub or Beam + surround's One Sl there is problem with connecting, try one more and more, but it is not help. then It looks like Lounge Beam (+?) 

Hi guys,I have quite a few different Sonos products however there is an issue that I cannot seem to fix.I have an Arc set up in the living room that plays off the TV. I have a Move & Roam in different locations (Roam in the kitchen pretty close to the living room).When I want to group the Roam or Move with the Arc the Roam or Move tv's audio cuts in and out making it unlistenable.There is no issues with the network, everything plays fine when selecting any of the Sonos' individually and there are no issues when I select music to be grouped between the various Sonos products - seems to only be an issue when trying to cast TV audio.I also have a beam in the media room which has the exact same cutting in and out issue when I try and connect the Roam or Move with this beam.I have tried moving the Move and Roam in all different locations - right next to the Arc and Beam and also right next to my router, still no luck.I have also reset both the Move and Roam which did not fix the issue.A

I bought a Sony Bravia X90J today and configured it with my Soundbar + Sub, which was relatively easy. It works fantastic whilst the TV is on and the audio quality is great. The Soundbar connects to my Bravia via an optical cable.I also have a Play 1 in another room, so I often have the TV off and I will stream spotify through both Zones. Whenever the TV is off and I do so, the Soundbar+Sub zone audio intermittently drops out and I can’t figure out why.Software on all of the hardware items is up to date and I am certain the issue is to do with the optical cable as whenever I’ve taken it out and continued to stream music, it works. The issue also doesn’t happen whenever the TV is ON and I stream music through both zones, so it’s as if the TV is signalling something to the the Soundbar+Sub which interrupts the audio for a moment (as the other Zone continues playing the music whilst this happens).