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Will a gen 2 sub work with Sonos Arc ?

Is there any real fix for Spotify losing connection over Sonos?So far there are only tips offered on the forums.Spotify is completely unusable for me over Sonos for a few weeks now. All other services play fine! 

My Sonos One SL had been set up for 9 months and worked perfectly. Yesterday i went to use it and it was not on the menu for available rooms. I tried a hard reset and then to add it back to the network. It can be located and then the app tries to connect to the home wifi network it comes up with this message: “Your Sonos One SL has been added but may not appear in the system tab. If so, unplug the power cord and plug it back in to finish set up from the system tab”. Once done it still does not appear on the system tabI have tried to add it back to the network by hard wiring it to the router but this also failed. Thanks for any advice given.  

I have bought the Pro Ject T1 Phono SB (preamp) Turntable from Sonos, to play all my vinyl on my Sonos Play:1 stereo pair in my room. I have several other Sonos products around the house, including a Sonos Connect. I have connected the Turntable to the Connect via phono, i get some audio out of my Sonos Play: 1’s but lots of feedback, very low volume and a good 20 second pin drop delay and. My Sonos settings on the Connect are as follows:Source Level 2 (tried them all volume increases as level increase but feedback also increases) Line-Out Level Variable No Volume LimitHope someone can help me out here :)

I’m wanting to up Grade to the Sonos ARC from a JBL 3.1 Sound bar. I really like the JBL 10” powered wireless Sub. Its Fills the room so well and nothing is wrong with it. Will this Wireless Sub be able to connect to the Sonos ARC?I have heard the Sonos Subs and they sound very nice but i see no reason to spend the extra money when i already have a sub that works well in this room.  

As an early adopter, I am beyond frustrated with this product at this time.There’s constant breaking upgrades.After I finally made time for the S2 upgrade and started recycling my setup (3 Play:5, 1 Connect Amp into wired ceiling speakers, 1 Sub), I can’t discover my second Play:5 nor my Sub.All the documentation I find online seems outdated. Do NOT tell me I need to wire any of my SONOS products into my router---I paid $$$ to avoid wiring.Extremely annoyed at this point.

When will Sonos allow to add two Play 5 as Left and Right FRONT speakers to complement ARC?This would mean essentially using ARC as a Center FRONT speaker; along with Left and Right FRONT Play 5.The sound quality of ARC is not good enough for large open rooms.   

My Sonos only works sometimes. Is everyone feeling the same level of garbage tech? Support does not work…chatbot nothing. 

The house set up i’m moving into allows me to see my  75 inch t.v in the living room 22 feet away in my bed(while the doors are open)I’m hoping to get an arc and a beam, Have the arc connected to the t.v, and then use the beam through wifi so I can still have more immersive sound in my bedroom while watching tv, Plus also have speakers in different rooms for music. Is it possible to do this? Can you turn the Arc volume down, have the beam in the same room(in the app) and then turn the beam up to have more efficient and quieter sound in the bedroom while watching a movie, youtube, tv and gaming. 

Hello everyone!  For my TV setup, I’m planning on installing 2 in wall Sonos speakers, a Sonos amp, and a Sonos sub. Do do you think this is sufficient audio quality for watching TV and movies, or should I consider adding 2 sonos ceiling speakers to the mix?   If I do add the ceiling speakers, would I still be able to use the sub? I read somewhere that the sub doesn’t work when doing surround sound with 4 speaks. thanks for your thoughts! 

Hello Community, I’ve followed the connection instructions for Arc to TV through the app.  I have no success.  I’ve switched TV off, app off, tired different HDMI cables.  Still fail. Help…?Thx Dan 

I plugged my CD player directly to Sonos 5 However, you can barely hear.Sonos customer support said I could connect direct Sonos 5 but that doesnt workDo I need a preamp?Has anyone been successful connecting to Sonos 5?My cd player could be badThank YouJack 

I recently moved, so I’m setting up my system again. However, I’m having a strange issue. I have 8 speakers (9 but one setup is stereo Sonos Ones), all latest generation. The main difference between this new system and my old system is that all the speakers are WiFi until I can get some wires around the house. My old house had several speakers wired (not with SonosNet).I’m having two issues. First, sometimes one controller won’t see all the speakers. For example, my computer right now only sees 5/8 speakers, but my phone and iPad sees all. Come back an hour later, and things will change. This setup was an absolute rock for years prior (I’ve been using Sonos since the the year of their founding). I’ve toyed with STP, RSTP, rebooting switches, reboot routers, rebooting EVERYTHING, reseting speakers, etc. Nothing seems to impact that over time controllers lose speakers and then find them again.The second issue is that I can’t reliably join. For example, I have speaker Family Room and anot

I have a beam that’s hardwired with my Ethernet cable and connected via HDMI ARC. Also have an Amazon Fire Stick 4K. I still get intermittent cut outs. But ONLY with Disney+ and HBO Max. Haven’t noticed that happen on Hulu, ESPN, Paramount+, Netflix, YouTube. PlayStation 4 or Apple TV.How do I fix this? Diagnostic # 693926820 Edit: not answered. Accidentally hit the check mark

I'm using several Sonos with microphones; Move, Roam and One. Move and Roam work fine, however when using the One, the trigger word is fine… but then I need to scream rather than talk for the Sonos One to react. Anyone an idea how to deal with this? 

I've had some WiFi issues and was logged out of my S2 app. When I tried to log back in the app keeps asking me for the details of my sons account. I've tried deleting the app and reinstalling but it keeps defaulting to his account. Can anyone offer a solution?

Hello! I recently purchased a set that included Arc, Sub (Gen 3), One SL (Pair), but I’m now realizing that I will not be able to use all the components together due to the layout of the room and placement of the TV. As we figure out what to do, I’m hoping that a Sonos savant on here could answer the following:can I use the Arc as the rear speaker (behind where we sit while watching TV) and the pair of Ones as the front speakers (next to the tv) I have the option of hanging the Arc above the TV but it will be a few inches from the ceiling. I’ve read this is a bad idea. True? If I decide to not use the Arc, is it possible to just pair the Ones with the sub?Thanks for your thoughts!

Hello all Sonosers ;-)  Requesting your thoughts.  My configuration is: Sonos One + Google Assistant + Deezer Premium.  Has been working great since I installed it 1 year ago.  Typical usage: “Hey Google, play some rolling stones”, etc.  Yesterday Google refused the command, saying the current device does not support Deezer.  Tried upgrading all software, hardware resets, reinstalling all software.  When adding Deezer to Google Assistant, setup says “Continue with unsupported music service? Deezer is not supported on this device...”.  I have no problems streaming from iPhone Sonos app + Deezer to Sonos speakers.  Has anything important changed within the last week?  Stay safe everyone.

Hi,I woke up on Monday to find 6 of my 8 Sonos devices missing from the app.  All are wifi with DHCP reservations in my router.  Other than an occasional hiccup, the system has been working well for a couple of years now.  I upgraded to S2 a few weeks ago, and things seemed to be working fine intially.I’ve tried:Finding lost devices in the appRebooting all devicesRebooting wifi routerReinstalled the appHard reset one device - App will find the device and provision it, but it disappears once it’s back on the wifiI plugged a couple of the devices in to ethernet and it found them and updated the software, but once back on the wifi, they disappear There are no IP conflicts or anything else I can identify that would block any devices.  All other network devices are working properly.  I can see the devices in my router as connected and they show up on a network scan from a third-party program. I would appreciate advice because I’m out of ideas.  Thanks!

Since a few weeks, my system constantly loses connection with my two sonos:1's connected as surround speakers to my beam. I have tried everything I can think of. Finding missing products, factory resets, router resets, disconnecting all other devices from LAN. Effectively, I cannot get decent surround sound anymore.  Does anyone know other ways to get it to work again? I think something is wrong in the interaction between the Sonos S2 wifi management and the router wifi management. Thanks

I have moved house. Previously my Beam was connected to my Panasonic TV via a HDMI ARC. TV sound could be controlled via Panasonic remote, Beam also functioned as a speaker for music. In our new house, my Sonos sysem works fine with the new network. However, we have a Sky Q box connected to the TV via DHMI. Plugged in Sonos Beam into the TV HDMI ARC input. Sonos does not recognise this. Error message is “HDMI ARC not detected”. Tried diferent HDMI cables, turning things ON and OFF, disconnectiing the Sky Q box. Same error message. Any ideas?

Normally the alarm volume has propagated to all players in a group that is set to alarm, but this time one player reverted to last level.I sent a diag about 10 minutes after this happened, 884414119 don’t know if this still is valid.

I was searching for the desktop Sonos app and came across ‘Only Sonos’ (https://only.sonos.com) It is owned by Sonos as it shares the same privacy policy. Unable to sign in with existing Sonos account nor create a new account as it requires an access code. The favicon is a graduation cap and there is mention of ‘academy’ 

Hi,I have a Play 5 with line in connected to my turntable and it sounds superb. The problem arises when I try to listen to the vinyl in other rooms.For example, the play 5 is in my conservatory where I tend to listen to records most of the time, but when I want to connect to the Play 3 in the Kitchen, the playback drops regularly, but only on the kitchen speaker not the 5 in the adjoining room..?Why does line in work perfectly through the 5, but poorly through the other  speakers in my set up..?TIA,Jonathan

My sonos sub, after working perfectly for over a year, started flashing a white light.  I reset it, got the flashing green light, the sub connected to the wi-fi and I was able to have it appear on the app in the room where it belongs.  However, it would not connect to the surround sound.  Any thoughts?Thanks in advance.