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I have the Sonos Arc, with two rear “one” speakers and a sub. Everything plays well and I get adobe atmos through my Apple TV. My PS5 however has a audio delay (sound behind). The only way to fix it is to switch it from “dolby” to “PCM” which then takes the sound away from the rear speakers. I’ve scoured the internet with no luck. I have a LG tv with ARC not eARC. LG TV: OLED65C8PUASome say to change the option in the tv to say, “passthrough”, but mine only has “auto” or “linear pcm”Some day to buy this: https://hdfury.com/product/4k-arcana-18gbps/ But I don’t feel I need to purchase a $200 product to fix the lip sync. All the audio sync adjustments make the sound worse. Any thoughts would be helpful. 😃

Hello,I’m having a weird issues with my Sonos setup.Let me first give some information about my setup.I have a dozen Sonos devices (Play:1, One, One SL and Roam). All these devices are connected through WiFi to my Wireless network (UDM-Pro with UAP’s). So I do not use SonosNet, nor wired Sonos devices.I have a separate IoT subnet for my Sonos devices, and my controllers are on another subnet. My UAP SSID’s are also split up into different WiFi networks.Although my Sonos devices are on another network, for now I have allowed them through the firewall with restrictions only based on their static IP (no port restrictions). I have also enabled mDNS, IGMP snooping, Multicast enhancement.My controllers are installed on 4 devices: Windows PC, Surface Pro 2017, Samsung Android phone, Huawei Android phone.Below is a per controller device issue description:1. Windows PC (Wired) - No issue, connects and works, sometimes with limited delay.2. Surface Pro 2017 (Wired) - No issue, connects and works

I get error #4 when trying to update my Connect.  I have tried it multiple times, always with the same problem.Diagnostic is 933993755.  Please advise.Thanks 

The app will not recognize my SiriusXM account with the correct credentials. Why?

Has there been a request to have eq and volume profiles for the input on a Sonos amp? I have a turntable on the input of the Sonos amp and would prefer the EQ, Surround volume, Sub volume/crossover and rear volumes be different than streaming or hdmi. SETUP:Sonos AmpSonos SubSonos One x2 rearsKef Q150 x2uturn custom with Grado cartridge  Thanks! 

New to Sonos and just want to confirm if I can use 1 amp or need 2?  Looking to setup a 5.1 with soundbar/amp and 2 ceiling speakers in living room. Then in kitchen/dining room use 4 ceiling speakers.  From what I read you can connect up to 6 ceiling speakers to 1 amp. Not looking to use both systems at same time, but can I utilize the 5.1 and then the 4 other speakers separately with 1 amp? Hope this makes sense. thank you, David

Have an LG CX, an Apple TV 4k and Full Sonos Arc 5.1 setup with all the latest software. Keep getting that for virtually everything that’s supposed to be Dolby 5.1 and cannot figure out why I am not. Viewed multiple forums and still can’t figure it out. Any help or suggestions would be appreciated. 

I have an older Sonos 5 (S1 app compatible).I’m running an optical audio cable (optical to 3.5mm)  from Visio TV to the Sonos 5. I’ve confirmed the proper VIZIO audio output settings with VIZIO support. However there is no TV audio from the Sonos 5.  The Sonos 5 works fine wirelessly with the S1 app. I’ve enclosed an image of the Sonos 5 settings. Can anyone suggest a remedy or things to try? Thanks 

I have two tv’s in the same room. One tv is connected to a (Sonos Arc+Sub+ 2 Sonos SL +Sonos Five).If I get another sound bar, like either another Sonos Arc or a beam. Will it be possible to connect my second tv to the new sound bar but with the same surround system I already have (Sub+ 2Sonos SL + Sonos Five)?

My ones are taking a beating andi cover them in the rain season.Suggestions?

I’d like to get a sound bar, but I have a “dumb“ TV with no ARC input. Is there a workaround?

Hello:Does anyone know why the audible service cannot be accessed from Spain?

I’m moving house and I’m going to be fixing my Arc to the wall, which is the best wall bracket to use?

I can ask Alexa to play music while watching tv and works fine but how do I ask Alexa to go back to the tv input?

Hello!  I  recently purchase a Samsung smart TV. Can I    pair my S2 speakers to the TV via bluetooth? I  tried doing it through the TV but nothing was showing up.

I would like to play music that I have downloaded into my Mac through my Sonos system. How is that done?

I suppose I misunderstood this feature. Can you confirm. When I take the Roam speaker away from my home Wi-Fi I can use it as a Bluetooth connected speaker to my phone but I cannot use the Sonos app to stream  a Sonos Playlist. I took it on the road this past weekend expecting to use it that way from the hotel room but couldn’t. Thanks.  

Hi,I have just bought a Sonos that says on the box Play:5 Gen 2. The first disappointment was that it wouldn’t play my apple hi res music. So I have deleted Apple Music and gone back to Tidal. This Play:5 was priced at €579. My worry is that I have bought old stock and that there is a newer model called the Sonos 5 which is the same price on the Sonos site. I can’t get any clear information on google. Also information very sketchy on exact specs. How do I know if I got the latest model. It was the last in the shop, a display model, so maybe I got the wrong box. What are the differences between Play 5 and 5. NB, it is definitely not a Gen 1, and all I can get is comparisons between Gen 1 and 2. 

Hi,I’m not sure this is possible but are there any plans to introduce the ability to add more surround speakers to cinema set up?  Currently running with an Arc, 2x Subs (gen 3 & gen 2) and 2 x Ones. Really like the looks of the new Ikea\Sonos frame speaker and would love to put a pair behind us.  Thanks in advance,Paul.

SONOS speakers largely under-exploited. Being an audiophile for a long time, I notice that the qualities of the Sonos speakers are of great precision and of great quality. On the other hand it is spoiled at the level of the system which manages them, in effect the application does not offer in ANY WAY to adjust the sound to the top level with an equalizer (10 bands and +). Since every style of music is NOT EQUALS AT ALL, a professional sound system such as SONOS should give us the choice by offering us a QUALITY EQUALIZER option. This has not been the case for many years god knows why. It seems to me that it is not necessary to be an expert in sound to understand that if you want to listen to classical music, hip hop or even pop or country, each style of music requires its own configuration to have sound quality AND UNFORTUNATELY Sonos is ignoring this problem. Will there be someone one day who will eventually make SONOS understand how does a quality sound system work?

I am having trouble getting this working on my network. It keeps coming up saying not registered and when I go through the process it comes back saying contact customer support. I have tried the trouble shooting but nothing.  before I return it has annoying got any ideas that might help.  I have reset it , turned off the whole system , rebooted my router but nothing.  thanks very much

I have a Sonos Arc connected to an ordinary ARC HDMI output on my TCL android TV. I recently downloaded the Apple TV app onto the TV and at first it had a terrible lip-sync problem. My TV has PCM, pass-through, and auto options. Pass-through gave no Audio at all, the auto mode gave terrible lip-sync, but the Sonos app was reporting it was receiving a Dolby DD+ Signal. PCM mode still had lip-sync issues, with the app reporting it was receiving a stereo PCM signal.  I turned it off and left it a few days, and then tried it again, and it worked perfectly on auto mode - perfect lip-sync, and the sonos app reporting a Dolby DD+ signal.  now it has gone back to the original problem again, and I cannot figure out what has changed. Amazon prime has also stopped working on auto mode, and now has bad lip-sync unless set to pass-through, which now sends out a stereo PCM signal for all movies, instead of the Dolby 5.1 that it was giving.  I’ve tried switching on and off the tv and the Sonos, and c

Hello! I bought a symfonisk bookshelf speaker to use mainly as an alarm system, streaming music from a windows 10 pc shared folder over LAN.However on some occasions, the alarm doesn’t play, in spite of the playlist loading into the system. It just shows as paused on 0:00 on the first track. There doesn’t seem to be any rhyme or reason to why this happens, for example this morning it happened for the first alarm, but the backup Chime alarm worked fine.The system is currently wired via powerline ethernet, but I’ve had this same issue on wifi as well. I can’t see any obvious pattern to when this is happening either, either in the timings or the specific music that refuses to play.

Ho un impianto SONOS con Playbar, 2 Play3, 1 SUB e 2 Sonos On SL. Se acquosto Sonon PORT posso connettere il giradischi Pioneer direttamente a Sonos port ascoltare gli Lp sull’impianto SONOS? Se il Line OUT di PORT è connesso all’amplificatore Onkyo  posso ascoltare gli LP anche sull’impianto tradizionale?Spero di essermi spiegatoGrazie I have a SONOS system with Playbar, 2 Play3, 1 SUB and 2 Sonos On SL. If I buy Sonon PORT, can I connect the Pioneer turntable directly to Sonos port to listen to LPs on the SONOS system? If the PORT Line OUT is connected to the Onkyo amplifier, can I also listen to the LPs on the traditional system?I hope I have explainedThank you

Set up Sonos beam to Samsung tv 21/07/22after initial setup all was fine until around three to hours of being setup whilst watching YouTube all of a sudden it made a buzzing noise over the audio.played music through the speakers with no interference switched back to tv and the buzzing continued only solution was to power cycle both tv and the beam and everything was fine.today 23/07/21 after playing music then switching to tv it had totally lost connection and again only solution was to power off and on tv and Sonos beam.after this did some digging about and discovered the it could be HDMI CEC interferenceSo I went to the system settings on the tv and turned off the anynet+HDMI CEC,this knocked the sound off bit when turned this back on it came straight back to life.I am running the beam alongside a play:1 and a move and all get along famously just using the Sonos S2 app to control them.the problem is clearly a HDMI handshake between beam and tv (it is connected via HDMI arc as per ins