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Sonos Roam connected via Bluetooth with iPhone XR with iOS 14.x.Sonos app updated, Roam firmware updated.I regularly experience what I call ‘hiccups’, that’s to say every few minutes, with Roam in Bluetooth mode, the audio interrupts for less than a second and than restarts.It happens on a regular basis, no problem in Airplay or in the Sonos system, though. I’ve already sent the diagnostic (1334768659) shortly after the last event. Anyone else?Any idea?Thanks a lot

Playing edm music and my sonos randomly very muffled and sounds like something is vibrating inside of the sonos? almost how a car with a blown sub sounds, very disappointing as I thought Sonos made quality products? thought there was some fail-safe on them so things like this do nothing happen? barely have had this for a couple years and already breaking kinda sucks. 

I just bought a Sonos sub that I want to use in a covered patio. Can I use it with a cover over it to protect it without losing performance?

We recently purchased a Sonia ARC, Yamaha RX-V4A and an Epson Home Connect 4010. We have an HDMI cable plugged into the ARC and run to the receivers HDMI output eARC/ARC. Sonia ARC says it can not find the connection when we try it in the Sonos app, hence no sound. HDMI is plugged in to the receiver and the projector. Any help or insights would be greatly appreciated. 

I am getting an error message when trying to connect to XM. “Unsupported digital rights management system”

I have a Sonos boost and an number of Sonos speakers connected to it, everything works fine.  Now bought in-ceiling speakers plus amp.Not yet fitted and wired the in-ceiling speakers, but while waiting for the installers, decided to fit the amp into my hifi rack and register it with the Sonos Boost/home Sonos network.   Using the Sonos app, amp is detected and asked to enter the pin code. Once the pin code is entered, asked to press the blue flashing connect button on the amp.  But the amp connect button never flashes.  Regardless, I press and hold the connect button anyway, but nothing happens.  The led on the amp flashes green or orange, so the amp is doing something.  But the Sonos app times out and asks me if I want to try connecting to the amp again,  I’ve now tried connecting to the amp many times, but I never get the connect button flashing blue and the app times out.Do I have to connect speakers to the amp first, before connecting the amp to the Sonos boost?  If not, any clues

Using my Mac Book with Catalina I have no problem; however, on the iMac which uses Big Sur, Sonos cannot play half of the songs in the Musiclibrary (which contains exactly the same songs on the two computers. Any suggestions?

When trying to play a track through my Sonos One or Sonos Beam it keeps on cutting out for large parts. Ive tried the simple like turn off my devices and reset my internet etc. Any ideas? Thanks.

I would like to change the default music streaming service to YT Music. RIght now it has Spotify, so if I say to Google Assistant, “PLAY XYZ” i it will search for it in Spotify, I have to say “PLAY XYZ in YouTube Music”I tried deleting Spotify as a music service, but now Google Assistant just says “sorry, Spotify not available in Sonos”Is there a way to change the default to YTMusic? I want to cancel Spotify altogether.THanksEmile

I am trying to play a playlist with 224 hours of music but keep getting message saying unable to add songs to queue. I have done step 1 reset but that didn't work. Any suggestions? It seems disappointing that I can play this on my simple UE Boom but not on my flash Sonos Move device.

This isn't a new request. It's been made before, literally years ago:https://en.community.sonos.com/controllers-software-228995/android-widget-transparency-6854974  Please, please, please add a transparency option to your Android widget 🙏🏼

I bought the Roam to use as an external speaker for the Xfinity app on my iPad.  I only want to use it in Bluetooth mode but, every time you turn on the Roam, it starts up in WiFi and you have to press and hold the power button to turn on BT.  Any way to have the Roam default to Bluetooth when you first turn it on or turn off WiFi connection permanently or something?   

I’ve been using PLEX Media Server (PMS) running on a Synology Diskstation to serve up local music files to the household SONOS system. It has been working flawlessly until the last couple of days. Unfortunately, both the NAS software (including Disk Station Manager, v: 6.2.4-25556) and PMS (v1.22.1.4228) were updated during this time, so I’m not sure where the issue started, but this is what I’ve been able to establish: PMS will play any mp3 file via either the Android and Windows desktop SONOS controllers (S2). PMS fails to serve up almost all 16bit 44.1kHz flac files to SONOS and reports “Unable to play - the connection to Plex was lost.” This error is reported in both Android and Windows SONOS controllers. I have found only 2 flac files that will play and I can see in the PMS dashboard that they are being played as flac (stereo) at 834Kpbs and 941Kbps, respectively. However, all other tracks on the same album fail to play. I have one album that is hi-res flac and it plays fine b

I just purchased the Roam and have been trying for a few hours to connect it to the Sonos app on my phone. I received a message stating that setup was successful, but it may not show up in system and to follow certain steps if that happens. Will it is not showing and I've tried following the instructions and even resetting all items, multiple times. When looking at my wifi it shows it's connected, but not in the Sonos app. Any advice would be much appreciated, otherwise I guess I'll be returning.  Btw - I'm using an Android phone with the latest Sonos app and have the Xfinity router.

Hi there,Was looking the Never Stop Exploring radio, the one co-created by Sonos and The North Face, but I do not find it.Any clue?Thanks!!

Hello everyone,I’m about to buy my very first Sonos product. My plan is to buy a Beam and 2 One SL for the TV, 2 One SL in the kitchen (right near by the living room) and 2 One SL in the bedroom (right near the living room too). I have a Playstation 5, a Nintendo Switch and an Apple TV.How to connect everything to be sure that it works as simply as possible? My wife will kill me if it takes too long to start the whole thing or if you want to switch from the Apple TV to the Playstation. In addition to this, there is wifi everywhere and RJ45 right behind the TV and in the bedroom.Thanks a LOT for your help :)

I bought the Sonos Roam on vacation to listen at the pool.  It does not connect to WiFi, bluetooth or apple airplay and is just basically a paper weight.  Luckily for me the tech support guys dont work on the weekend so I have no one to help me. WHAT A WASTE AND FALSE ADVERTISING!

Hi All,I have just purchased a sonos roam, when turned off after a while an orange light sort of glows at bottom of speaker, what is this and why does it do it even if turned off ?Cheers for help Nick

With so many of the products seemingly on backorder, do they charge your credit card immediately or when the item(s) ship?

HelloI am planning my KNX Smarthome and am wondering how to power all the ceiling speakers. For different tasks, I need to be able to control the speakers with Airplay-2 and via Sonos. If I got it right, the new Sonos amp covers both, but a combination of connect. amp and (existing) Airport Express stations connected to the analog line-in should do the same at half of the price. Are there any reasons not to use this connect-airport combination and buy the new amp with an integrated Airplay-2?

I try to add zp 100 to my sonos 1 and 5 system.my present system recognizes the zp 100 and the green light is blinking. System asks to load S1 controller. When doing that it seems like the controller was not loaded and the situation is static- nothing happens. What to do?

Hi folks,when watching tv my Google assistant on Sonos Arc self activated randomly with tv audio. It happens basically every day. Never happened before when I was using a Beam. My system is:Arc connected to LG C9  via eARC (tv audio de-activated)Gen 2 Sub2x Ones as surrounds any idea on how to solve this annoying issue? cheers 

It’s 2021 and yet the Apple Music w/in the Sonos app looks like it’s from 2001!  Bottom line is that features within the Apple Music app are missing from Sonos.  There’s no Browse.  The My Music feature doesn’t show all of my downloaded music that I have in my Apple Music Library.  The Radio feature within Sonos doesn’t match up.  Even the ‘My Sonos’ feature is not accurate.  The ‘recently played’ isn’t in sync or flat out wrong.    I love the Sonos speakers and want to add to my system but dang it Sonos, the app is really starting to cause a problem and has me thinking of going in another direction.  Yes, the Sonos app will play music but it’s becoming a pain.  I get it that Sonos has to work with Apple and other providers but I’ve been a Sonos user for years and still nothing has improved.  

I have the 2 Sonos S2 speakers and I don’t know how to connect my iPod touch as well as my very old Classic iPod. Could someone please help me with this?

On my Sonos 2 systems (2 Amps and 1 Port), I hard-wired all 3 using ethernet to save Wi-Fi bandwidth.  It works great until there is a glitch in the power or internet provider; they can never get back online automatically.  However, if do not use ethernet connection and just use Wi-Fi for all 3, when power goes out or if there is a glitch in the internet, they all automatically find there way back online where I can use them via the app.  This only happens with my S2 products, my S1 products (Connect:Amp and Connect:Port) are hard-wired too and they find there way back online.  Not sure what is going on with S2 and ethernet option… any suggestions?   Thank you,Bill