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Answered

Adding PLAY1 as Surround to Arc fails

  • August 24, 2021
  • 3 replies
  • 570 views
H

Had it all setup - then suddenly the 2 PLAY:1 drops of - adding them again but when I try to add them as surround it fails - The network are stabil and all products are on… so what do I do? 

“Add surround speakers. This will take a minute...”


“There is a problem adding your surround speakers. Check your network connection, and check that your products is on”

 

Best answer by GuitarSuperstar

Try unplugging the Arc and Play:1s from power for a couple of minutes and reboot your router. Also be sure WiFi is enabled on the Arc in the Sonos app.

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3 replies

G

Try unplugging the Arc and Play:1s from power for a couple of minutes and reboot your router. Also be sure WiFi is enabled on the Arc in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
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  • Hewa
  • Author
  • Contributor I
  • August 24, 2021

thanks - it worked :D 

G
S
  • SorinS
  • Lyricist I
  • October 8, 2021

Perfect tip, thx. It worked for me, also.

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