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Sonos Beam hard wired to router at front with sub and 2 sonos one’s rear which keep cutting out.Also, keep loosing 2 Sonos 3’s in a separate room.Have changed routers, mix of hard/wifi connection - same issue keeps cutting out.  On the verge of scrapping and moving to another system as nothing has worked to resolve - any last suggestions?  

Good morning can anyone tell me is there any need to buy Sonos Amplifier I Currently  I have a Sonos Arc 2 Sl Ones and a Sonos Subwoofer GEN3 i really don’t know if there is any Advantage if so can you tell me please regards james 

Is there a workaround or do I need two subs?

I’m getting that infuriating ‘due to rights restrictions’ message again when trying to listen to Radio 4 PM today. So I have to find Sounds on my phone or use my old digital radio to listen.Just wondering why Sonos is so unreliable??

My Playbarwill not connect but it powers up and remains solid white.  I have tried to reboot, reset, connect it to router, and nothing works.   

My music files are on a NAS device connected to the local LAN.  I added a folder on that NAS device as the Music Library folder and I can see and play all the .mp3 music files that are located in many of the subfolders of the top Music Library folder.  So far so good.  BTW, the tracks were added to the iTunes library using the same .mp3 files located on the NAS device.The problem I have is with the playlists.  I exported a few playlists from my iTunes library as .xml files.  I  then created a subfolder in the top Music Library folder and copied the exported .xml playlist files into that subfolder.  For some reason I do not see the playlists subfolder in my Music Library on the ipad I run the Sonos app on. So, what I noticed is that in the playlist files exported from iTunes, that is in the .xml playlist files, under file names, iTunes uses the drive letter like P: in the file names, something like this:  //localhost/P:/…….This makes sense as I mapped the NAS shares to different drives

I just purchased a Sonos Roam - probably my 9th piece of Sonos equipment. I tried to hook it up to my system and basically it says that I cant connect this thing unless I throw out all my old SONOS gear. Are you guys short on money or something? This just seem pretty pathetic for a real company to brick all their old equipment. My father has Bose speakers from the 70 that work great.... I just cant believe you would do this to your customers. Is there any way to just listen to this thing with my blue tooth or do I need to register and have the app? What about my friends... Do they need to register and have the app too? If I want to listen to this at my friends house and he has existing Sonos can I use it without him having to brick his old Sonos gear? So many questions abut your goal here??

Hi,I have a Sonos Move and a brand new Samsung TV “The Frame”.I am interested with Sonos Beam Dolby Atmos but just wondered if :my Sonos Move could be the subwoofer  my Samsung TV is compatible with Sonos Beam

Firstly,I can setup two paired Roam in my room successfully.But can not add Sub(Gen 3) in my room.In Apps, All device is appeared.What can I do?

I feel like I’m way off base here.My Mac remained connected to the internet despite wifi turned off, the mesh access point being unplugged from an 8-port switch.A dumb way to troubleshoot, but I’ve been getting 5mbs down on my Mac and lots of other network issues. I go and basically unplug everything one by one until finally my Mac lost internet. The Sonos Port *seems* to have been acting as a terrible network access point for my devices on the 8-port switch.There is no way that’s possible right? Now that the port power is unplugged, my network is going strong again. The only things plugged in to my switch are 2 Sonos Ones, 1 Sonos Port, printer, Mac. The printer is not connected to wifi, neither is the Mac, at least it is turned off in the UI.

Anyone know what this week's system update addressed?  Is there somewhere that Sonos post update notes? 

TLDR: Does anyone know how to COMPLETELY reset products and app? I had an internet outage on Saturday, but my provider didn’t post there was an outage until over an hour afterwards. I completely reset my router, and had to change the network name and information, everything, thinking it was my equipment. In the process, obviously my Sonos system (Two Beams, Sub, two Ones, Roam) wouldn’t connect. I followed the prompts of updating the system information, and they got caught in purgatory and wouldn’t update. I kept trying and nothing, they wouldn’t do it. Last night I spent over an hour with the Sonos support team on the phone, and after plugging in each product to my router, adding them back to the system (which still didn’t want to add many of them the first few attempts), my system is finally working, but my Ones are cutting out constantly, and they’re both within 15 feet of the router and have never done that before. Overall, I want to just completely wipe everything and restart like

Any news on iPad 8th gen trueplay support please please please

Do I have to use the USB-A to USB-C cable provided with the Sonos Roam? I'd prefer to use a USB-C to USB-C cable connected to an Apple 20W USB-C Power Adapter. Will this configuration harm the Roam in anyway?

Hello,    Has anyone been able to get Sonos Roam to play the selected alarm music instead of the default Sonos Ding Dong alarm sound?Thanks  

When I upgraded to Catalina 10.15.7 (iMac) I had no problems using Sonos everything was fine unlike others or so I thought.I only noticed recently that the daily music library update was pushing out a message that I had too many Playlists and the update could not complete and I should delete some playlists and re-run the update or words to that effect.Checking in the Music app I only had approx. 70 playlists which should be ok.Checking my imported playlists in Sonos I noticed 2 playlists called Home Videos & Music - Home Videos contained all my Videos and Music contained all of my Music tracks around 16,000. Most likely the Music playlist size is causing the daily library update to send out the delete playlist messages.I have changed the music library path without success. Anybody else had this problem caused when Catalina binned iTunes , I still have a sub folder called iTunes under the Music Folder , but playing with the library paths was unsuccessful. I even moved the Movies to

Upgraded my router to wifi 6.  Setup guest network to connect wireless devices, everything connects except Sonos….. I have spent hours trying to reset the app, reset the router, reset the speaker, trying ethernet……   I have to say the product worked way better using the older app….I have $200 paper weight.  I am at my wits end….

Sonos Roam connected via Bluetooth with iPhone XR with iOS 14.x.Sonos app updated, Roam firmware updated.I regularly experience what I call ‘hiccups’, that’s to say every few minutes, with Roam in Bluetooth mode, the audio interrupts for less than a second and than restarts.It happens on a regular basis, no problem in Airplay or in the Sonos system, though. I’ve already sent the diagnostic (1334768659) shortly after the last event. Anyone else?Any idea?Thanks a lot

Playing edm music and my sonos randomly very muffled and sounds like something is vibrating inside of the sonos? almost how a car with a blown sub sounds, very disappointing as I thought Sonos made quality products? thought there was some fail-safe on them so things like this do nothing happen? barely have had this for a couple years and already breaking kinda sucks. 

I just bought a Sonos sub that I want to use in a covered patio. Can I use it with a cover over it to protect it without losing performance?

We recently purchased a Sonia ARC, Yamaha RX-V4A and an Epson Home Connect 4010. We have an HDMI cable plugged into the ARC and run to the receivers HDMI output eARC/ARC. Sonia ARC says it can not find the connection when we try it in the Sonos app, hence no sound. HDMI is plugged in to the receiver and the projector. Any help or insights would be greatly appreciated. 

I am getting an error message when trying to connect to XM. “Unsupported digital rights management system”

I have a Sonos boost and an number of Sonos speakers connected to it, everything works fine.  Now bought in-ceiling speakers plus amp.Not yet fitted and wired the in-ceiling speakers, but while waiting for the installers, decided to fit the amp into my hifi rack and register it with the Sonos Boost/home Sonos network.   Using the Sonos app, amp is detected and asked to enter the pin code. Once the pin code is entered, asked to press the blue flashing connect button on the amp.  But the amp connect button never flashes.  Regardless, I press and hold the connect button anyway, but nothing happens.  The led on the amp flashes green or orange, so the amp is doing something.  But the Sonos app times out and asks me if I want to try connecting to the amp again,  I’ve now tried connecting to the amp many times, but I never get the connect button flashing blue and the app times out.Do I have to connect speakers to the amp first, before connecting the amp to the Sonos boost?  If not, any clues

Using my Mac Book with Catalina I have no problem; however, on the iMac which uses Big Sur, Sonos cannot play half of the songs in the Musiclibrary (which contains exactly the same songs on the two computers. Any suggestions?

When trying to play a track through my Sonos One or Sonos Beam it keeps on cutting out for large parts. Ive tried the simple like turn off my devices and reset my internet etc. Any ideas? Thanks.