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I’ve read that the Boost is not compatible with Move.  Is it compatible with all other current speakers? Or, does anyone know what products it is not compatible with?  I want to add One SL speakers to my system but will need help from the Boost to make it worth a purchase.

The playbar can only be woken up via TV optical cable. Until I do that, the app can’t connect to it - it reports that it is unreachable. I turn on the TV and in a couple of second the app recognizes the playbar and I can control it, play music, etc. Is there a way to fix this?

Good morning ! My system has been working fine for over 5 years. Roughly 12 weeks ago I logged on the app and all the speakers have disappeared off the app. I re added them all (quite a task with 8 to connect) it worked. Every time I log on now some speakers are there and some are not but over time they become available to listen on. Then disappear, checked the WiFi and no issues there, we are on the S1 app as not all the speakers are the new ones (S2 app) Any help would be appreciated as it’s sending me Crazy 

Hello I have a Sonos generation 1 system. A Connect:amp connected to the router and a couple of Play 1’s and a Play 5. The system has always worked well in the past and I have had no issues using Spotify.The system has been reset and setup after being dormant for 6 months during renovations at home and I can no longer add Spotify as a service. It doesn’t even appear in the list of services.I can see the rooms I have set up in the Spotify App but can not connect to any of them.I can use other services that I have added in the Sonos App without any issue.Any ideas? Thanks in advance.

Hi, we have a Ring doorbell, Sonos Arc and Alexa. We have had this set up since April no problem. There is a routine in place to tell the Arc if the doorbell is pressed to announce “someone is at the door”This has just suddenly stopped working. I have tried deleting the routine and trying again but nothing. Everything has been powered down etcThe doorbell is configured to ring on one of the Alexa Shows (as it always has been) but that is not set up to say someone is at the door but it is….Any ideas?Seems to have occurred have a SONOS update but that could be a coincidence 

I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app, the app says a problem with the product not found

I’ve recently moved apartments, so I can’t rule out a myriad of variables. But: wow. My system has gone absolutely haywire recently. Components simply disappear for no clear reason (my paired One SLs, but also my Roam, just completely drop-out of sight). Airplay has essentially stopped working without a crazy amount of hiccuping. The S2 app will fail to connect to a device that is clearly playing music. And, what convinced me to write this message: my Ones are playing music right now that is not in any queue and not controllable by either S2 or Apple Music. It’s like the things are haunted. I’m going to go for a factory reset on the Ones, but— just wondering whether there’s some kind of system-wide glitch happening right now (since I noticed that there’s an alert from Sonos concerning Google Assistant. Not that I use any voice controls, but still— this is all quite weird).One of the risks, I guess, in investing in a fully-digital system. It either works—or it really really doesn’t.

Seems like there’s zero benefit from putting Roam into sleep mode instead of turning it off. Drains battery and does not offer the convenience of remote wake up from app. Then what’s the point of the sleep mode?

Hello, I am getting ready to purchase a Sonos ARC and a SUB.for surround speakers I am going to get the “In-Ceiling Set”https://www.sonos.com/en-us/shop/amp-and-ceiling-set.htmlWill these all work together? Does anyone have this setup? Are they happy with it?I was trying to find some docs on how I would connect the Sonos ARC and the AMP that comes with the “In-Ceiling Set”Thanks for any help 

This could get long so apologies in advance. This has been a game of dominoes/whack-a-mole and I’m not sure what to do next….Upgraded my wifi system to ASUS ZenWiFi AX (XT8). Had immediate issues with the majority of my Sonos speakers no longer available. Only the Arc (+surrounds+sub) and one other remain. Found the Community articles Downgraded the ASUS firmware to 25790. Sonos speakers showed up! But Internet speeds went from consistent 400Mbps to intermittent 1-5Mbps. Reverted router to latest firmware. Internet works. Sonos speakers gone again. Plugged Arc ethernet port directly into router to form SonosNet. All the speakers are back! Atmos no longer working, showing Stereo PCM. Unplug Arc ethernet cable, back on wifi, Atmos back! Other speakers gone. Move another speaker to plug into router, Speakers are back! Atmos is gone again.At this point I’m kind of at a loss as to how to get Atmos to work with my setup. Any suggestions or personal experience would be apprecaited.

Hello,Is it possible for Move to automatically group with my Playbase connected to tv using any home assistant or sensors of any kind or on routine activation? I am watching tv then go to the kitchen where Move stands. I want it to automatically group with Playbase so I can hear the tv. When I leave the kitchen I would like it to ungroup itself. Is it possible in any, proven and trustworthy way? 

I have a system of four Symfonisk speakers. Three wireless and one wired (in my home office), using BT home internet without a home phone.  The wired speaker works perfectly, but the wireless ones drop on and off the network constantly - particularly the one  in the kitchen - the one I use most. The app regularly says it cannot find or connect with the device, and streaming content regularly cuts and/or drops. Or simply just stops for no reason.  I just bought a Boost to improve things, but it hasn’t really changed anything. I added it following the instructions and relocated it between the router and the kitchen.  The Kitchen speaker - although less than three metres away and even when directly in line of sight - still drops on and off. Questions:1. How do I know if the Kitchen speaker is even connecting to the boost? And if not, how do I make it connect  I have cycled power on it several times.I feel like I should re-add all the speakers but can’t find a way remove them. Is there a w

Simple Question:If I were to buy a SONSO product today (which i won’t - you lot me as a customer) how long will it be before you hoodwink me with my new SONOS products? We talking 6-years again? Just don’t understand how I, or anyone else could ever trust you again…. Can you give me an honest answer about how long my “new” SONOS product will work before you pull the same tricks?

I have a Visio smart TV with a Beam attached. All works fine … except that after any power outage (utility induced or me just pulling the plug)  and power coming back on … the Sonos speaker switches the TV on. Something of an issue when no-one is home, possibly for an extended period. Connection is via ARC. Workarounds are obvious but is this the expected behavior? If not, which settings are causing this? Thanks all.

I recently purchased a new home and a 75” Samsung 2021 Frame TV. My ceilings are 10’ tall and the wall the tv is going on is 15.5’ wide. The main viewing seat is 15-16’ from the wall. The room over all is a large open concept kitchen and living room. I don’t have a measurement but I would guess 25-30’ deep and about 18’ wide. I’ll include photos from the real estate listing (Previous owners furniture). I’ve marked the tv location and main seating in green. I plan to also mount a Sonos Arc underneath the tv and add a sonos sub in the near future. Another unique feature is my baseboard trim is a foot tall. Typically I have hung TVs where the center is at eye level but I’ve never had a room or tv this big. With the added distance from the tv I’m thinking it needs to be mounted higher than I normally would. I also need to account for the sound bar underneath (seems like this is the best location). Any insight or suggestions are appreciated.   

Hi, my Roam speaker stopped working.  Became completely dead.  There was only a small LED at the bottom that shone red.  Anyone else had similar problems?

Bonjour j’ai des sonos sl qui fonctionne que avec le wifi mais je n’ai plus de box internet donc les sonos sl ne peuvent plus fonctionné si j’achète une Sonos beam brancher directement à la tv avec le hdmi est ce que les sonos sl pourront jouer de la music ou un film via une clés usb branché à la tv  . Mod edit - added English translation from Google Translate:Hello I have sl sonos that only works with wifi but I no longer have an internet box so the sl sonos can no longer work if I buy a Sonos beam connect directly to the tv with the hdmi is what the sonos sl will be able to play music or a movie via a usb key connected to the tv.

I would like to know if it is possible to set up my Beam and 2 ONE SL speakers to play the same output. I do not want the 2 ONE SL to play surround output, I want them to play exactly he same output as the Beam.I have tried grouping the speakers together using the iphone app, but that didnt seem to do anything. I tested it by just playing music, and the ONE SL’s were silent.

I have a Sonos “Port” set to pass through mode which is connected to my hifi (Peachtree Nova 300) so that I get “hi res”. The latest change announced which says that Sonos handles Qobuz 24/48 is interesting but it’s not very clear how it “works”. For instance, does it mean that I can turn of the pass through and get 24/48 at the Peachtree and the Peachtree still does the DAC?ThanksMark

My beam played music yesterday when connected to group with two roams and one move.  The beam also worked last night when connected to TV.  It will still work with TV, but not working when connected to group for music.  The beam is connect both on laptop and phone app.  

Currently I have a pair of Sonos P1 and additional PC speakers connected via 3.5mm to a PC in Office.I have been thinking of ways I can replace these with maybe a Beam or new Beam and combine them in some way. I can then re use the P1’s in another room.My PC monitors/screens are connected via Display Port, and looking in manual they have a Display Port out, for connecting additional monitors/screens. I don’t use this port currently.My thoughts are I could use a passive Display Port to HDMI cable and connect the Display Port out to HDMI to a Sonos Beam.Has anyone done anything similar and had a working system with no sound delay due to processing etc?Is there a better to use Sonos Beam for PC speakers, key is no delay in sound. 

can Playbar surround (play3 and Sub) support dolby atmos with apple tv 4k 6gen and i have old tv

This issue just started happening last week.  I have an Arc & 2 SLs connected as surrounds.  When I turn off the TV using my Xfinity remote, the TV goes off & the audio stops briefly.  After about 3 seconds the lights on the speakers turn green & the audio feed comes back on.  I cannot get it off…..so have been muting it.  Any ideas?

I’ve been listening to Proton Radio via TuneIn for a couple of years, without problems. But it has stopped working. The station is still operating, and I can stream directly from the website via my MacBook and Airplay. But I’d rather stream directly to my Sonos system. I already tried “Add Radio Station” without success.I also tried MyTuner and Sonos Radio, but I can’t get it to work. This is the URL:https://www.protonradio.comNote: this is about “Proton Radio” and not “Radio Proton”. The two are unrelated.

When I change the volume, it's not smooth.  It goes out for like a 1/4 second between volume level steps.  Very brief, but annoying.  So if I hold the volume up on my remote, it doesn't transition smoothly.  It stutters so to speak.  Once I let go of volume button, it's fine. My beam never did that.  Anyone else have this issue?