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Building special mounting for the ARC SL… I need the rear machine screw size, pitch, etc for mounting.Thanks

Has anyone else noticed the slightest bit of lip sync on lossless content such as LPCM and TrueHD/Atmos since the 13.3 update got pushed? I never noticed this before, and my setup hasn’t changed (running my Arc through a Sony A90J).I feel like the audio is now slightly ahead, and this wasn’t the case before. I have confirmed all settings on my tv, blu ray player, and Arc have remained unchanged.

Hi community!I bought a Sonos Move two weeks ago approximately. First day of use the battery light flashed red and I visited the vendor in mu country (Chile, Sound Advisor), after a week the vendor says my Sonos don't have any problem, the problem did'nt apper in his lab .Today I had time to test and I listened music "all day" and...The battery light flashing red again and after to conect in  his charge base it normalize, Is it normal? . Battery charge lasted exactly 8 hours with an average volume of 40%. Is it normal? I expected 11 hours or at least 10 hours of music without charging.I appreciate your comments.Javier.-

I am quite angry about this issue and it’s been discussed at length in this topic, where I was provided with instructions on how to deal with this issue. I’ve done that. Done it many times. IT DOESN’T WORK!I have two entertainment systems, a nice 5.1 and 134” screen in the barn, where we have a lot of room, and a smaller one in the house. They’re both projection TV systems, which makes ARC almost impossible to use with them. I have to keep the one in the house on Line In to hear music from the TV.My main issue is that I have to keep this AMP on Line In. (And I loathe that Sonos will ONLY work with ARC and not just an HDMI signal - that would solve m problems, but it’s more important Sonos do things their way than allow a few options to make their expensive hardware work with different setups.) Often the AMP resets to HDMI.I’ve gone through settings and turned on Autoplay for Line-In. I’ve done it about a dozen times a this point. IT DOES NOT WORK. I said, in the other thread, it wasn’t

Hi there!I logged in to my account today, to check my System specs, because I wanted to by a Roam, to add to my current setup. [2 X Play:1 and 1 X Play:3]. I saw “Upgrade” next to my System items, and assumed that this was a software upgrade. I hit “Upgrade” and did not realise that this was for something else. Now, all 3 of my devices have disappeared from my System.  So, does anyone know how to reverse this? I have no idea what I have just done, and I feel a bit pissed off and misled here by Sonos. Has anyone else had the same experience? 

Hello, I have a quick question.I explain to you, I have:a sonos beam .2 second generation play 5 sonos.And the 3rd generation subwoofer.The beam is placed below my television.The 2 play five are in front of me on the left and on the right of my television.* I would like to buy, add behind my head, 2 sonos one (1 rear left and 1 rear right).I would like to know if all the speakers will work well together in a surround system ??Thank you for your answers.   

Hello, I have been using Sonos products for quite some time. Currently I own a Playbase, a Sub and 4 Play1/One. I would like to change the setup to a single room in the future, with 1 Arc, 1 Sub & 2 Fives.The Fives would be surrounds when watching TV.For music playback I would like to not have sound coming from the TV area. Can the Arc be muted while playing music? Anyone got experience with similar setups? 

I have a Plex playlist marked as a favorite in Sonos.  It plays the songs and works fine.  The problem is when I add a new song to the playlist in plex, the playlist favorite is not longer valid in the sonos favorite.  I have to remove from favorites and then re add it.  Any ideas why this is not refreshing or whatever?

Hi thereI started watching Alien 40th Anniversary Edition in 4K tonight and was looking forward to hearing the 5.1 surround sound the disc comes with. However, on the sonos app I use on my phone it says it is in Stereo PCM and not 5.1. Can someone explain why this is and what does it mean? The TV I have is a new Sony Bravia 4K and the 4K player is also a new Panasonic DP-UB820. I have a Sonos Beam, two Sonos One speakers and a Sub for bass, which creates a great 5.1 surround sound when watching other 4k movies I have or streaming films on Amazon or Netflix.I have never had an issue with anything that says it is in 5.1 until tonight when I started watching Alien which was only in Stereo PCM. I have toggled with a few settings on the TV and Bluray/4k player but nothing seems to change.I would appreciate if someone could know what the problem is.Thank you.

Hi! How long should a Sonos Move battery last?I called the support because in a test it lasted 8 hours at an average volume of 40%.The support told me that it was little. They recommended me to carry out a new test with the Move at 100% load and volume at 50%, it lasted 6 hours.I called the support and another person attends me and he tells me that it is normal.Who has the reason, first support (8 hours is not nornal) or the second (6 hours is normal)? The contradictions of the support take my breath away! 

I bought a Roam and added to my system.  After a week or so it stopped working.   I’ve replaced it, but I cannot seem to get the old Roam off of my app and the new one is now listed as Roam 2.   Looking online it seems I should have an option in the IOS app to remove it, but my app doesn’t have that option. How do I get the app to forget the old product?

Hoping for some help from Sonos experts out there!I picked up the Roam on Friday primarily as a quality portable speaker that I take to multiple work sites. I have 3 other home Sonos devices and this seemed like a great addition with an existing Sonos system. It also is probably the best sounding speaker in its class. 2 major issues:Wifi connectivity is limited to my home network.  I have wifi at my work locations. I was hoping that I could use this to connect to those networks and play music without using my iPhone. It seems it is limited to just your home Sonos wifi network. I could reconnect to the new wifi, but that is very difficult when my Sonos system is not on them. So unless there is hidden support for multiple wifi networks, I am limited to using it as a Bluetooth speaker away from home.    Bluetooth will not stay connected.  So resigned to using this as a Bluetooth speaker linked to my iPhone, I paired it easily. The issue is staying connected. If I turn the Roam off or if I

I am using Sonos S1 app, and trying to change the SonosNet Channel.  It is all greyed-out.  When I tap, I get the message: Incompatible Software Versions (The version of the app you’re using isn’t compatible with your Sonos system, so some settings have been disabled).I have previously been able to do this.  What is going on?

Hi there I'm considering swapping my move and roam in for 2x ones and something else due to having trouble with the new in wir d products and my wifi just a pain and don't need them would rather a couple wired ones is it possible to swap? Don't have boxes for them but have receipts, brought online from Sonos themselves.

Good afternoon, I hope someone can help with this. I just got the Sonos Port and hooked it up to my turntable just fine. I have the INLINE connected directly to the turn table and the OUTLINE connected to the reciever. This allows me to play music from my phone to the receiver and play records through the port to my other sonos speakers. Two problems I have run into: When playing records, it streams to my sonos speakers but does not play out of my receiver to my wired speakers concurrently. Nor have I been able to switch it to run through the port and my receiver to come out of my wired speakers  When streaming my turntable to my living room, it plays out of the ARC but does not connect to my sub nor my Sonos one speakers Is there an easier way to do this that I am not seeing?

My kitchen pair of One’s in stereo are Trueplayed and modestly set on bass/treble, but one of the speakers has an audible rattle whenever anything too bassy or loud passes through it. I’ve tried turning Trueplay off but it’s the same. I would guess that this is a hardware issue. Being at least a couple of years old, is this anything Sonos are likely to help me with or am I stuck with my faulty One!? Thanks for your help.

Audio drops out randomly on Apple 4k TV. Usually happens when switching between applications (Netflix, Hulu, Etc.) or when first turning TV on. Now occurring in the middle of streaming. This is happening on a daily basis and I’m considering returning/selling my Sonos Arc. I’ve gone through all of the troubleshooting steps mentioned here, Setup:TCL 6-series 65R635Apple TV 4k (2nd Gen)Sonos Arc 

Hi! Spotify activity is normally displayed on Discord, this also works when used with Spotify Connect &other devices (for example Google TV). However, when playing over Sonos no activity is shown. Is there something I am missing or is this some kind of bug?

I’ve got an iMac with an external Mac CD-ROM Superdrive attached. Works fine for playing CDs that I don’t want to rip onto my hard drive, for various reasons including that I like listening to redbook audio rather than compressed and don’t want to use a crazy amount of storage to rip lossless lots of cds I listen to infrequently. I work in the music industry, so get a lot of music that’s just an occasional listen. My external Superdrive CD-ROM works fine playing through my computer speakers. When I try to choose my Sonos Port as an output, all the controls in the Apple Music player stop working (play, skip, etc.). Sonos has confirmed that this isn’t supported and I have to rip any music I want to listen to. Anyone aware of a hack to get around needing to rip all of my music? Happy to experiment with devices, cords, etc. that’ll make this work for my needs. Thanks!

Hi, I have a beam and until a few weeks ago all was working ok.  It’s has no dropped my 2x Play 1’s and won’t allow me to add them as surrounds.I have factory reset everything and started again with no luck.  The error message I get is “two compatible Sonos speakers are required etc etc”.  It’s feels like it doesn’t even search, the error message instantly pops up.The WiFi router has been constant before and after the issues, so I have ruled that out.I have exhausted my understanding of this, any ideas?Thank youWill

Hi Something I found strange the other day. When my sonos Roam is connect to my wifi network I can use it with Google assistant to request song but when I leave my house I can't.. Seems strange to me that the mic operation is not transferred from the phone when connected over Bluetooth.. Or is it just me? 

When I launch the S2 app on my Android phone (Samsung S21) I get the following message:An app update is required. Learn MoreWhen I select Learn more, I get the following screen:An app update is requiredThis version of the Sonos app can no longer control your system. Update to the current version to continue.Update NowWhen I select Update Now, I get the following screen:Sonos app needs updatingTap the button below to get the latest Sonos app update.UpdateWhen I select Update, I get the option to Open with either the Galaxy Store or Google Play store. Going to the Google Play store takes me to the Sonos app page, but with only the Uninstall or Open option. I seem to be caught in a loop here...  

My Sonos roam arrived the night before we went on holiday last week.  I am pleased with the flexibility of the wifi and bluetooth modes, but it soon became apparent after we got to our destination that the bluetooth device switching on the Roam is very poor.  We had 3 people in the house who paired to the speaker at various points to play their music choices, but when the next person came along, it was a great big faff / fuss to work out who’s phone or iPad was hogging the connection, and ask them to turn off their bluetooth in order to free up the roam to connect to the next person’s device.   We have a bose soundlink mini which allows you to cycle through the existing paired phones/devices and provides some oral feedback on each press “Connected to Michael’s iPhone” *press* “Connected to Michael’s iPad” *press* etc…   Can Sonos please consider something similar?     

I have 2 Play:1’s and I want to connect them to a Vizio Smart TV. What do I need? Connect, ConnectAmp, Soundbar? Thanks. 

My 1st. Zone is Sonance Outdoor speakers with Amp My 2nd Zone is Sonance In Celling Speakers with AmpMy 3rd Zone is Marantz AV with 3rd party home theatre speakers  So. my question is can i connect Sonos Port to Marantz AV to make it 3rd different zone to play music at one time on all 3 different zones. Is it posible to connect Port to Marantz and how ??