Hello,
I can not add Tidal as Service to my Sonos. It simply is not there as option when I search for it, while other similar services as Deezer are there.
What I am missing?
Hello,
I can not add Tidal as Service to my Sonos. It simply is not there as option when I search for it, while other similar services as Deezer are there.
What I am missing?
Best answer by James L.
Hi James,
Thanks for passing this to your music service team. Appreciate it. It would be great if you can share feedback once you hear back from them.
Tidal is officially available in Serbia and I do use it on other similar streaming devices so I guess this issue is about Sonos implementation rather than Tidal itself. I don’t see why to reach out to Tidal? To ask them why Sonos does not allow Tidal service in Serbia even though it’s officially available?
Cheers
As Ken stated above, there is a distinction to be made between Tidal and Tidal’s Sonos implementation.
Tidal have written the code to be integrated into Sonos, and given us a list of countries where the service should appear. What often happens is that services will later expand to new territories, but don’t notify or update the list of regions that their 3rd party integrations should deliver the content to. Sonos can’t make that decision for them, since there may be further legal or license based restrictions for not allowing a service to be delivered in a certain way in certain regions (global music licensing is a notoriously difficult beast to tame).
In short, Tidal need to allow Sonos to deliver their service in any new region, and until they make that request our hands are tied.
We’ve written an FAQ article all about music services that I’ll link below, should you have any more questions.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.