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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,240 Topics
  • 59,360 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6240 Topics
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stationtostationContributor II
asked in Controllers and Music services
New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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3 days ago
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frexContributor I
asked in Controllers and Music services
Songs in Sonos Favorite are grayed out

Songs from Plex and Bandcamp can be added to SONOS Favorites, but they are immediately greyed out there.Meanwhile Album from Plex and Bandcamp work fine; Songs from Apple Music seem working ok too.   

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Corry P
14 minutes ago
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goeatwhateverTrending Lyricist I
posted in Controllers and Music services
When will sonos fix the app? It is the worst app ever!!!

 How much longer must we suffer?! This app is garbage!The old app actually let you control volume with the one buttons! Amazing! The old app let you see what was playing on the screen! Amazing!The new app barely functions! Unacceptable! The volume is glitchy, the interface has too many layers, the app is not intuitive, and on and on!It’s been months and nothing has been resolved! Terrible company!

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106rallye
4 hours ago
Tiffanbrill
TiffanbrillTrending Lyricist I
asked in Controllers and Music services
Can not create/save alarms

Hello, since the new update I can not create or save alarms.I use an iphone 14 pro max with the newest app updateand an old iphone 7 plus with an outdated app. I onlöy can add/update it on an outdated app (iphone 7plus) now...From the current app and main device (iphone 14 pro max) I can not edit or save it.Still can not create or save on both devices.

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13 hours ago
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Matt8541Contributor I
asked in Controllers and Music services
sonos app shows 'no content' when watching tv

This has happened multiple times with the app. Watching on apple tv - Netflix or whichever app will randomly say ‘no content’ and I cannot control the volume through the app. It is a major pain. My Bluetooth is on and wifi is fine.  

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AjTrek1
15 hours ago
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Blue bellContributor I
asked in Controllers and Music services
How do you change between speakers?

The latest App update (ios 80.14.09) still hasn’t fixed the nightmare that you can’t switch between speakers. Why have you removed such an important part of the app. It is now so cumbersome to do it, and then if you’ve initiated music from other app (such as Spotify) you don’t have a chance of controlling your own system. Help!! 

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18 hours ago
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Stefano1969Contributor I
asked in Controllers and Music services
new sonos app still slow, unstable and unreliable

My wife and friends ask me if I am crazy. I just bought additional Sonos speakers.   Guys let us face reality. You had over seven months to improve the apps and the S2 system. It is still very slow, unstable and unreliable.   examples. volume controls not respondingcannot select all speakerstime to access the app and the music is unacceptablepossible solutions assuming a roll back is totally out of the question please redesign the backend and app from scratch separately (there are also major UX flaws that are so painful I did not mention) hope for the best and you do not go bust in the coming year or two  cheers   . 

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D
20 hours ago
Gwenddoleu
GwenddoleuEnthusiast I
asked in Controllers and Music services
New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

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1 day ago
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Mattyv123Contributor I
posted in Controllers and Music services
Live Activities Support for iOS

Hello!As I’ve seen more and more apps adopt Live Activities, I have begun noticing their absence for the Sonos app on iOS.  There are a few simple use cases that I think would be better achieved through a Live Activity vs having to do a heavy load of the app as is required today: Quick playback controls: play/pause/next/previous of current playing content Volume controls for the currently playing group Playing track information, including playback progress and album art. To keep things simple, I would suggest the Live Activity would only provide the above for the last selected and active (playing) speaker group from within the app. This avoids over designing the live activity to have to have a group picker which I think start to over complicate the experience.  This would make it incredibly simple to perform some of the most basic and essential functions of my Sonos experience from my device’s Lock Screen and even on my Apple Watch.  Thanks for the consideration!

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1 day ago
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Dalton VossContributor I
asked in Controllers and Music services
Sonos CEO & Rollback to S1

I have 20 some Sonos devices, spread out over 3 locations. When is Sonos going to offer a full rollback to S1 ? S1 is absolutely bulletproof.  The Sonos company and their CEO need to stop all production and focus their energy completely on rebuilding this app and offering a rollback. 

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Ken_Griffiths
3 days ago
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FamSloofContributor I
asked in Controllers and Music services
slider in ios far too sensitive and lower volumes are impossible

I am sure all our issues has been discussed before but a search for anything around ‘volume’, ‘controls’, ‘slider’ or ‘app’ comes back with 100’s of results.Our Sonos products:- 3 Play one- 1 Sub- Newest/Latest Sonos app (iOS) S2- Sonos multi room/group (2 rooms/groups with same music but different volumes)- Spotify Premium Family account - Superior glassfiber internet (1.000 Mb up/down)- Stable WiFi 6 router and access points (Fritzbox). Many smart devices, all working correctly.We tried a Sonos cable connection and WiFi connection. The Sonos cable connection is even worse. - Good WiFi reception on all Sonos speakers- Apple iPhone 14 Pro, iPhone 15 Pro to operate the Sonos app. We have been using Sonos for 8 years now. At the first 7 years we were very enthusiastic about it. The last 12 months we hardly ever use Sonos anymore. The app updates we had to suffer are absolutely horrible!!!! Downgrading is impossible… 😔Most of the time we listen to music via Sonos for 15 minutes or so and

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3 days ago
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ShonosContributor I
asked in Controllers and Music services
multiple people sharing on one speaker

I have purchased a Sonos five and got the app. On occasion others in my home want to share their music. How can that happen?

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4 days ago
tommyryan
tommyryanContributor I
posted in Controllers and Music services
Timeline for Apple Silicon Support

I am a HUGE Sonos fan, and I am concerned that Sonos still does not support Apple Silicon for a desktop install on Mac.  Apple released Apple Silicon for MacBook Pro back in November of 2020, so it has been 4 years!I see Sonos as a cutting-edge technology company, so not recompiling to allow a native Apple Silicon experience is very disappointing.  I waited on upgrading my laptop to an Apple Silicon processor to avoid having to use the emulation software (Rosetta).  All of my software is running natively on Apple Silicon. Sonos is the only product that has not made the effort after 4 years to update to a natively supported Apple Silicon application.I am now using the web app, which is very slow to respond to commands/actions and not as good as the desktop app.  Why is this a native app for Apple Silicon that is not an option today?  

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tommyryan
5 days ago
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ZipsgearContributor II
asked in Controllers and Music services
using Sonos with Wiim, apple tv, eversolo, cambridge

I want to stream Apple Music to my Sonos speakers with a direct connection rather than airplay in order to get the optimal sound resolution.Currently I have an Apple TV 4K connected to my arc for video streaming and have found that when select the Apple TV 4K to output audio the sound is noticeably better than airplay. Is there a device or way to actually verify what if 16 or 24k or 44.1 or 48 is actually being broadcast. Has anyone had success connecting a Wiim (pro or Ultra) , Eversolo bluenode or Cambridge cvn v2 using the Sonos line adapter to era 100 or 300 and been able to add multiple room grouping to your other Sonos speakers ?  

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Corry P
6 days ago
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K___tContributor I
posted in Controllers and Music services
Playing from Apple Music to Play:3

I have imported a bunch of files in to Appel Music. I can play these fine on my Mac, my iPhone etc…When I add Apple Music to the Sonos app I see the Albums I imported, but I cannot play them. I get an “unable to add to queue” error. What might be the problem here?  

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controlav
6 days ago
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wpilsburyContributor I
posted in Controllers and Music services
Relisten service not working

Once again my Sonos system can’t connect to the Relisten service. This has been ongoing for a few days now and their regular app works fine and so does the Relisten website. My Sonos says it can’t connect, however, via either my iOS app or my desktop app. 

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7 days ago
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mudbrainsContributor I
posted in Controllers and Music services
lagging

Opening app is slow changing volume is slow  

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Stanley_4
8 days ago
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dan9000Contributor II
asked in Controllers and Music services
Sonos App

I realise everyone hates the app and the Sonos team are obviously having a total nightmare managing the situation, and I’ve tried to resist piling on, and have bought multiple 3rd party apps and tried workarounds, but I’ve really just had enough of trying to use this system and really want to chuck it all in the bin.  The UX on this app is just so appalling in every way. It’s SO slow and laggy. Sometimes you can make it start okay, others you can’t. You want a tune. You want the 6 o clock news at 6. But it just does nothing. You wait. 30 seconds… and then. . . You just give up and use your phone speaker! Sometimes the volume works, other times it doesn’t. It’s so unintuitive as to which room is active. Why can’t I see the actual radio stations I want in a list on the home page? Why is there no hierarchy among the favourites? Why do none of the playlists work? Why do you prioritise the junk Sonos streams as if they’re real stations? Why can’t I manually control the viewing order of stat

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Ken_Griffiths
8 days ago
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designpleaseContributor I
asked in Controllers and Music services
Mac OS Controller - Scrolling goes back to previous menu level

On the Mac Sonos Controller, in the right most column (Music Source), say if you’re already looking at tracks inside an album and you want scroll to see more songs below (2-finger up motion on the trackpad, which is Mac’s default “Natural Scrolling” setting), if your fingers drifts to the right side while moving upwards, the app immediately takes you back one level up - back to the album level, as if you’ve pressed the < button. The same is true whatever you’re scrolling through, e.g. it would go from album back to artist, playlist back to streaming service, etc. Typically if an area can only scroll up or down, any left or right 2-finger motion is ignored (this is true for both Mac and Windows), this makes for very swift scrolling a flick action. This bug makes scrolling through anything much more laborious as you now have to be careful with the scrolling motion all the time! Could the dev team please take a look at the issue? It’s been there for some time but now I can finally repr

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9 days ago
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french7181Contributor I
posted in Controllers and Music services
All episode dates of podcasts shown from pocketcast are wrong

When listing épisodes of à podcast, all dates are shown as 20 january 1000000. Dates are correctly mentionnée fornepisodes scrolled from the pocketcast application.  Another thing that should get corrected, that used to work but no longer ...

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10 days ago
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SquigglebobAvid Contributor I
posted in Controllers and Music services
Issues with Apple Music and Dolby Atmos

I have been having an issue for months where during every third song while streaming Apple Music, Dolby Atmos clicks off and the song reverts to just stereo. I either have to pause the song and restart or back the song up to the beginning to re-enable Atmos. I can’t believe the engineers aren’t aware of this issue. It is extremely aggravating. It’s always something with this app.  I have Arc Ultra, Era 300’s, and Sub gen 3.

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Corry P
10 days ago
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SquigglebobAvid Contributor I
posted in Controllers and Music services
Issues streaming Dolby Atmos on Apple Music

I have been having an issue for months where during every third song while streaming Apple Music, Dolby Atmos clicks off and the song reverts to just stereo. I either have to pause the song and restart or back the song up to the beginning to re-enable Atmos. I can’t believe the engineers aren’t aware of this issue. It is extremely aggravating. It’s always something with this app.  I have Arc Ultra, Era 300’s, and Sub gen 3.

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Corry P
10 days ago
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maupertContributor II
posted in Controllers and Music services
Drop out speakers and music

I do  not know how long ago I bought my first Sonos. But it is a long time ago. More then 15 yeas ago I think. In the beginning it was great. But slowly it became less and less stabile during the years.My wifi and cabled internet is stabile. Always +500 mbs. All systems in house are working properly. Internet on computers, alarm, solar panels etc.So I do not understand why I have Sonos drop outs frequently. Boxes and music. And sometime the Sonos boxes work and then after +/- 10 sec numbers are stopped. Not talking about the speed of the app. It is terribly.I tried to contact support by phone many times. Always ques that are longer then 60 minutes. So waiting was no option.What are my alternatives? Anyone good ideas?

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10 days ago
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LekubAvid Contributor I
posted in Controllers and Music services
Sonos as Public Address (Don't Need Real-Time)

Hi All,I’ve read a few posts on this topic.What’s the best app to achieve some very basic PA on Sonos?ThxThomas

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Stanley_4
10 days ago
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SquigglebobAvid Contributor I
posted in Controllers and Music services
Dolby Atmos clicking off

I have been having an issue for months where during every third song while streaming Apple Music, Dolby Atmos clicks off and the song reverts to just stereo. I either have to pause the song and restart or back the song up to the beginning to re-enable Atmos. I can’t believe the engineers aren’t aware of this issue. It is extremely aggravating. It’s always something with this app.  I have Arc Ultra, Era 300’s, and Sub gen 3.

211
Airgetlam
11 days ago
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