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Contributor I
October 11, 2021
Answered

Sonos Roam

I am having difficulty in setting up thee Sonos Roam.

It will not connect to my network

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Corry P
Corry PAnswer
Sonos Staff
October 18, 2021

Hi @Bloomings 

Welcome to the Sonos Community!

If you’re still having this problem, please turn off your router for at least 30 seconds and try again once WiFi is back.

And if that didn’t help, please try from another phone/tablet, if you can.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

6 replies

AjTrek1
October 11, 2021

Are you getting an error message and if so what does it say?

Together Everyone Achieves More = T.E.A.M.
BloomingsAuthor
Contributor I
October 11, 2021
The iPad is connected to the wifi network , so dont know what is going on

 

AjTrek1
October 11, 2021

Are you using any range extenders or is your WiFi being broadcast over a Mesh Network?

Together Everyone Achieves More = T.E.A.M.
BloomingsAuthor
Contributor I
October 11, 2021

No range extender and no to a mesh network.

 

 

Lead Maestro
October 11, 2021

Do you see a blinking green light on the Roam when you turn it on?

"Receive with simplicity everything that happens to you." - Rashi
Corry P
Corry PAnswer
Sonos Staff
October 18, 2021

Hi @Bloomings 

Welcome to the Sonos Community!

If you’re still having this problem, please turn off your router for at least 30 seconds and try again once WiFi is back.

And if that didn’t help, please try from another phone/tablet, if you can.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein