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Sonos Roam

  • October 11, 2021
  • 6 replies
  • 94 views

I am having difficulty in setting up thee Sonos Roam.

It will not connect to my network

Best answer by Corry P

Hi @Bloomings 

Welcome to the Sonos Community!

If you’re still having this problem, please turn off your router for at least 30 seconds and try again once WiFi is back.

And if that didn’t help, please try from another phone/tablet, if you can.

I hope this helps.

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6 replies

AjTrek1
  • October 11, 2021

Are you getting an error message and if so what does it say?


  • Author
  • Contributor I
  • October 11, 2021
The iPad is connected to the wifi network , so dont know what is going on

 


AjTrek1
  • October 11, 2021

Are you using any range extenders or is your WiFi being broadcast over a Mesh Network?


  • Author
  • Contributor I
  • October 11, 2021

No range extender and no to a mesh network.

 

 


Do you see a blinking green light on the Roam when you turn it on?


Corry P
Forum|alt.badge.img+19
  • Sonos Staff
  • Answer
  • October 18, 2021

Hi @Bloomings 

Welcome to the Sonos Community!

If you’re still having this problem, please turn off your router for at least 30 seconds and try again once WiFi is back.

And if that didn’t help, please try from another phone/tablet, if you can.

I hope this helps.