Skip to main content
Contributor I
October 13, 2021
Answered

No power to my Sonos Play 1

My Sonos play 1 is about a month out of warranty. There is no power now on the unit. The power cable seems ok as I have a spare and had no luck using that one either.

Can anyone help?

Thanks

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Lead Maestro
October 13, 2021

A Play:1 that’s a month out of warranty? Are you sure that it is a Sonos Play:1 or is it a Sonos One or One SL? Did you purchase it brand new or used?

You should contact Sonos Support about the power issue:
https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
October 13, 2021

A Play:1 that’s a month out of warranty? Are you sure that it is a Sonos Play:1 or is it a Sonos One or One SL? Did you purchase it brand new or used?

You should contact Sonos Support about the power issue:
https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi